“The property and amenities are good. It is centrally located and the breakfast was great.
However, the staff felt it was necessary to determine when the air conditioning should be on or not. If they suspect you are not in your room, they will turn the aircon off at will.”
“Every thing else was excellent except the bar wasn’t open because they said it was a low season month, but staffs are very helpful and always have a smile when asked for assistance, good job Fernvale, I would definitely comeback and recommend your place”
“The place is not an option for anybody with asthma or COPD. The tents are extremely moldy and the air is thick with it. We checked in and stayed less than 5 minutes in the room before moving to another hotel. No discount or other combination was offered”
“The hotel overbooked and tried to move us to another place across the street.
We were already at the lobby, but they still wanted to give our room to other guests who hadn’t arrived yet.
We had confirmed all the booking details through email before the trip, including the room type.
In the end, the four-person room we booked was changed to two double rooms.
The staff at the front desk was emotional and said this was the best they could do.
Very unprofessional and disappointing.
I don’t recommend……
随心所欲预订可免费取消的酒店
精挑细选搜索全球近一百万家住宿
