Bologna Palazzo Garagnani Hotels

"The room was spotless, staff was professional, friendly, helpful. I did not have the Wi-Fi password so I couldn’t tell you if it was fast and I departed early so I also cannot comment on breakfast. The few things that dropped my rating from five stars to four were minor, and certainly would not stop me from returning. I did not find the showers sufficiently hot. Maneuvering past the bathroom door was a complicated gymnastic feat. The door hits the bidet so it only opens halfway. It’s already a narrow door, so the opening is undersized. The bathroom counter blocks one side, and the door handle protrudes in the other. Awkward and uncomfortable, particularly in the middle of the night. The shower door is equally impossible, and even after the further gymnastics and rock-climbing efforts to get around it so that it can open, then it starts swinging back into the shower under its own weight. There’s only one nightstand, so thou shalt sleep on that side of the bed, regardless of one’s preference. And I really would have appreciated a chair (other than the straight back desk chair) but that may be a matter of economy, as I did not book an upgraded room. Then the hair dryer stopped working mid-style. And there was no price list for the mini bar. See? Little stuff - enough to keep it from all five stars, but not enough for areal complaint. My room was absolutely a good value for the price. I have enjoyed the breakfast on a previous stay and would not hesitate to do so again."

"Breakfast was good but the customer service could be better."

"Convenient location, comfortable room, extremely helpful staff."

"Great staff and breakfast "

"Amazing !!! Just amazing "

"The location to the train station could not have been better, it's literally across the street! The staff was friendly, breakfast was good and the checkout time was generous. Beds were comfy but the pillows were lumpy and not very comfortable. The room was extremely hot and I was thankful that the windows worked, since the AC they advertised on Expedia did not work, nor did the phones to call reception about it. I believe there might be local laws preventing it, but I stayed in a much cheaper place the night before and didn't experience a lack of AC. Basically you have to choose between the blackout curtains or being a little more comfortable. The lack of AC was the only real issue. Everything else was nice."

"We had a wonderful stay! The front desk staff was extremely friendly and helpful wherever we had questions or needed something. Arranging transportation to and from the train station was also taken care of as well as dinner reservations at a wonderful restaurant. The room was clean and comfortable and the location was exactly what we wanted. I would highly recommend this hotel!"

"Rooms had tea but no coffee, which I thought was weird and petty. I just didn't get it -- does a packet of instant coffee cost that much more than a tea bag? Also: the breakfast was supposed to be available until 10:30 a.m., but most of the trays were empty by 10."

"Excellent and friendly staff, beautiful room we really enjoyed our stay "