Guests relax at the outdoor pool or enjoy views from their rooms at this peaceful retreat where nature's beauty surrounds and rejuvenation comes naturally
HOTEL MAYA PALENQUE sits overlooking the boardwalk, offering a quiet escape with its outdoor pool and garden setting. Travelers can enjoy a drink at the bar, use the business center when needed, and connect with free WiFi throughout their stay.
Palenque is home to HOTEL MAYA PALENQUE. Palenque Archaeological Zone is a notable landmark, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls. Museo de Sitio Palenque and Cascadas de Roberto Barrios are two other places to visit that come recommended. Visit our Palenque travel guide
La Cañada, Palenque, CHIS, 29960
What's nearby
Aluxes Eco Park
6 min drive - 3.3 km
Palenque National Park
11 min drive - 4.7 km
Palenque Archaeological Zone
19 min drive - 8.3 km
El Panchán
8 min walk - 0.7 km
Museo Del Textil
18 min walk - 1.5 km
Getting around
Palenque, Chiapas (PQM-Palenque Intl.)
7 min drive
Restaurants
Restaurant El Molino
9 min walk
Mr. Cruda
9 min walk
Cafe Jade
5 min walk
A Takear!
2 min walk
Restaurante Maya Cañada
3 min walk
About this property
HOTEL MAYA PALENQUE
Hotel near Palenque National Park
Located close to Misol-Ha Waterfalls and Museo de Sitio Palenque, HOTEL MAYA PALENQUE provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Chan Bahlum, the on-site family restaurant. In addition to a bar and a conference centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
An outdoor pool
Free self-parking
Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge) and a 24-hour front desk
A TV in reception, a reception hall and concierge services
Room features
All 50 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi.
More amenities include:
Bathrooms with baths or showers and free toiletries
32-inch flat-screen TVs with premium channels
Wardrobes/cupboards, ceiling fans and daily housekeeping
24-hour airport pick-up shuttle on request for a surcharge
Free secured, uncovered self parking on site
Limited on-site self parking
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
A bar/lounge
A restaurant
Restaurants on site
Chan Bahlum
Things to do
Outdoor pool
TV in common areas
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Conference centre (900 square foot of space)
Outdoors
Garden
Outdoor furniture
Picnic area
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
22 steps to reach entrance
Doorbell and phone notification
Handrails in stairways (89 centimetre high)
Upper floors accessible by stairs only
Well-lit path to entrance
More
3 floors
Communal living room
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
Limited room service
More
Air conditioning
Ceiling fan
Desk
Iron/ironing board on request
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person
Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque
Frequently asked questions
Does HOTEL MAYA PALENQUE have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at HOTEL MAYA PALENQUE?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at HOTEL MAYA PALENQUE on 10 Mar 2026 start from HK$490, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is HOTEL MAYA PALENQUE pet-friendly?
No, pets are not allowed at this property.
How much is parking at HOTEL MAYA PALENQUE?
Self-parking is free at this property.
What time is check-in at HOTEL MAYA PALENQUE?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at HOTEL MAYA PALENQUE?
Checkout is at noon.
Does HOTEL MAYA PALENQUE provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 300 per vehicle applies.
Where is HOTEL MAYA PALENQUE located?
Situated in Palenque, this hotel is 3 mi (4.8 km) from Palenque National Park, and within 6 mi (10 km) of Museo de Sitio Palenque and Palenque Archaeological Zone. Misol-Ha Waterfalls and Cascadas de Roberto Barrios are also within 20 mi (32 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
HOTEL MAYA PALENQUE Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The rooms and facilities at Hotel Maya were perfectly fine and met our needs. However, the service at the front desk was disappointing. While not every staff member was an issue, the gentleman who helped with our bags and the person who checked us out were both fantastic and very friendly, most of the front desk staff felt indifferent or even unfriendly. It often felt like we were unwanted guests rather than welcomed ones. It’s a shame because the rest of the experience was good, but the front desk's attitude definitely cast a shadow on the stay.
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Drew
Stayed 2 nights in Jun 2024
8/10 Good
Gerardo
17 Jul 2024
Liked: Cleanliness, staff & service, amenities
Nice garden, covenient location. Our first room had plumber problems with wc. The personal changed us to a second room that also has problems and finally, after two changes we were able to have a proper wc. Be careful with water falling fro air conditioning, our passports were wet as our lugagge was in the floor.