Hotel Ciudad Real Palenque
3.5 star property

Comfortable hotel with bars/lounges and spa services

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Ciudad Real Palenque

Photo gallery for Hotel Ciudad Real Palenque

Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
Lunch, dinner served; Mexican cuisine, pool views
In-room safe, desk, laptop workspace, blackout curtains
2 bars/lounges, sports bar, rooftop bar

Overview of Hotel Ciudad Real Palenque

VIP Access
Reviews
8.8

Excellent

Popular amenities

  • Spa
  • Breakfast available
  • Free WiFi
  • Parking included
  • Air conditioning
The price is HK$528
Price available on 2024/04/14

Explore the area

Carretera a Pakal-Na Km. 1.5, Col. La Mielera, Palenque, CHIS, 29960
  • Popular LocationLa Cabaña1 min walk
  • Popular LocationCiudad Real2 min walk
  • Popular LocationRestaurante Bleto11 min walk
  • AirportVillahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.)115 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Deluxe Suite

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

Junior Double Room

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Double Room

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Palenque

Hotel Ciudad Real Palenque is located in Palenque. Palenque Archaeological Zone is a notable landmark, and the area's natural beauty can be seen at Misol-Ha Waterfalls and Cascadas de Roberto Barrios. Cascadas de Agua Azul is another place to visit that comes recommended.

What's nearby

  • El Panchán - 15 min walk
  • Museo Del Textil - 2 min drive
  • Aluxes Eco Park - 4 min drive
  • Misol-Ha Waterfalls - 7 min drive
  • Palenque Archaeological Zone - 10 min drive

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 115 min drive

Restaurants

  • Cafe Jade - 15 min walk
  • Restaurante Maya Cañada - 14 min walk
  • Restaurante Trotamundos - 15 min walk
  • Café Ajau Periferico Norte - 11 min walk
  • La Selva - 14 min walk

About this property

Hotel Ciudad Real Palenque

Family-friendly hotel near Misol-Ha Waterfalls
Located close to Palenque Archaeological Zone, Hotel Ciudad Real Palenque provides a swim-up bar, a poolside bar and a terrace. Treat yourself to a massage or other spa services. The on-site Mexican cuisine restaurant, Las Palmas, features pool views and a poolside location. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a waterslide and a swim-up bar
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), meeting rooms and a 24-hour front desk
  • A banquet hall, a TV in reception and luggage storage
Room features
All 72 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with streaming services and cable channels
  • Wardrobes/cupboards, balconies and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 100-220 for adults and MXN 100-220 for children
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Las Palmas
  • La Terraza
  • Bambú

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Children's pool
  • Dining table
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space (3100 square feet)
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture
  • Terrace

Spa

  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 109
  • Step-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Streaming services

Food and drink

  • Dining table
  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 100 to 220 for adults and from MXN 100 to 220 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ciudad Real Palenque
Hotel Ciudad Real
Ciudad Real Palenque
Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel
Hotel Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel Palenque

Frequently asked questions

Does Hotel Ciudad Real Palenque have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Ciudad Real Palenque?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Ciudad Real Palenque on 13 Apr 2024 start from HK$559.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ciudad Real Palenque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ciudad Real Palenque?

Self-parking is free at this property.

What time is check-in at Hotel Ciudad Real Palenque?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Ciudad Real Palenque?

Checkout is at 1 PM. Late checkout is available for a fee.

Where is Hotel Ciudad Real Palenque located?

Set in Palenque, this family-friendly hotel is 5.1 mi (8.2 km) from Palenque Archaeological Zone and 5.1 mi (8.2 km) from Misol-Ha Waterfalls. Cascadas de Roberto Barrios is 19 mi (30.5 km) away.

Hotel Ciudad Real Palenque Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 225 out of 428 reviews" "
Rating 8 - Good. 155 out of 428 reviews" "
Rating 6 - Okay. 39 out of 428 reviews" "
Rating 4 - Poor. 7 out of 428 reviews" "
Rating 2 - Terrible. 2 out of 428 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good is like getting to an island, when you get out of the property everything is normal in a small town, and when you return to the hotel you don't feel the Town
Stayed 2 nights in Feb 2024

10/10 Excellent

Hugo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is very good. One suggestion is that breakfast should have more options. Moyetes every morning was no good.
Stayed 4 nights in Jan 2024

8/10 Good

David, Suwanee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 4 nights in Nov 2023

10/10 Excellent

ALEJANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They allowed early check-in at no additional cost
Stayed 1 night in Nov 2023

10/10 Excellent

Jason, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a nice pool
Stayed 2 nights in Oct 2023

8/10 Good

Daniel

Stayed 2 nights in Jul 2023

10/10 Excellent

Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel, clean and quite, super accessible, I would definitely recommend
Stayed 4 nights in Jul 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice but the area was a bit away from the central. 8 peso colectivo ride solved that.
Stayed 2 nights in May 2023

10/10 Excellent

Trudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a pool which is such an incredible bonus especially after walking around ruins etc in the heat. The room was good and the bathroom was fine. Both very clean. The staff were nice and helpful. The location is great. We ate dinner at the restaurant twice and the food was very nice and reasonably priced. A 10 minute walk into Centro and to a large supermarket. Overall I would recommend to family and friends.
Stayed 3 nights in Feb 2023

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was quite nice. Onsite restaurant was better than expected. Service was acceptable and friendly. No complaints at all
Stayed 2 nights in Feb 2023