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Reviews of Exclusive Country Club in Palm Desert near everything

Exclusive Country Club in Palm Desert near everything
Palm Desert, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 7 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

7.0/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

6/10 Okay

Cindy R.

Just OK
Unit was not very clean. No updates. Shower stall dirty. Carpets needed cleaning.
Stayed 28 nights in Feb 2024

10/10 Excellent

Jose B., Los Angeles

Liked: Cleanliness
Clean, secured, great place, trusting, good location
First time using VRBO and we had an excellent stay. Do not be discourage from staying here. The beds are very comfortable, the place is very clean, sanitizers were provided. During our stay the host was very attentive, if we needed something whenever we did reach out to them, they were there with a quick response. We did leave something behind and the host went out of their way to return it. If I attend the Coachella Music Festival again, i will make sure to book this place. This house has everything you need for your stay and the pool is right behind the back door. There is security 24/7, so i felt safer staying here.
Stayed 4 nights in Apr 2022

2/10 Terrible

Janine C.

Disliked: Cleanliness
Disappointed
Unfortunately this property is not maintained as the owner has described it in the listing . My husband had a horrific allergy problem after just a few short hours after check in . We suspect mold . The owner has attempted to paint the water stains on the ceiling in multiple locations . The master shower has paint peeling in several areas. The bath towels need to be replaced as there’s holes and tears . Unfortunately, the owner cut off communication with us and told us to resolve our issue with VRBO. Due to the allergic reaction after staying less than 24 hours we had to make other accommodations. The owner refuses to refund the 6 days we were unable to stay at the property . We have both owned a home and had guests stay with usIng VRBO and have used VRBO for vacation stays 25+ times and have never had such a horrible experience.
Stayed 7 nights in Jan 2022
Response from VrboOwner on 5 Feb 2022
This person wanted to leave the property to go elsewhere. She used multiple phony excuses such as: we have a safe in the house that is locked abs she was convinced there eas a gun in it and that was a reason to leave. She claimed there was mold in the bathroom shower and then retracted that claim. She claimed her husband had an allergy attack and left the house 10 in the morning and failed to advise us until after left. we have had many dozens of visitors over the past several years and get nothing but great reviews. N one ever left early and no ever claimed that the house was other than spotless. We can only conclude that she wanted to move to a different city. Leaving early without telling us was was unprofessional and rude.

8/10 Good

Carter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place if you are visiting Palm Desert. Close to shops and restaurants, the area in general is harder to get around walking, but accessible by car. The community is very safe and quiet.
Stayed 3 nights in Oct 2021

8/10 Good

Marta G.

Liked: Cleanliness
Great location
This is a very nice spot with excellent proximity to the pool. The home is clean and well stocked. Furniture is comfortable and the style is quirky and eclectic. Communication with the hosts was okay, they did arrive unannounced two times but were reasonable and nice. Check process is very easy.
Stayed 7 nights in Apr 2021

8/10 Good

Kathy V.

Liked: Cleanliness
Great Location
The hosts were responsive with out TV/Internet problems. The unit has a few small issues, which I addressed with the owner. He was willing to refund a portion of our stay due to the tech problems. We would consider staying there again.
Stayed 7 nights in Mar 2021

2/10 Terrible

Alan D.

Disliked: Cleanliness
Very Disappointed Stay........
These owner’s need your money more than any sense of treating you kindly, with fairness or any renter entitlement. Upon arrival this unit was in need of serious cleaning. After our first night’s stay, we offered to move out and pay them about one weeks rent to let us out of the contract. They declined and hired some carpet cleaners and a professional cleaning service. Our rental was Feb. 23 to March 31, 2002. Homeaway initiated their Covid 19 policy March 13. At this point the virus impact was far reaching. The tennis tournament Indian Wells was cancelled, McCallum theater closed, restaurants closed except for take-out, Monterey CC closed, etc. All public venues issued refunds due to these unusual circumstances. According to Homeaway, owners are suggested to rebook for other dates or make a settlement for not less than half per/nt rate. We notified owners the day prior to intended and departed on the 18th leaving early that morning. After contacting Homeaway, they issued a full refund on their booking fee on March 20. The owners maintained that we had every right to stay, but since we didn’t, we forfeit any unused days and were not going to issue a refund. They maintain they contacted Homeaway for guidance, but as you can see Homeaway saw fit to issue us their refund consistent with their policy. Homeaway also said we have no control over our owners and can only suggest they conform to the Covid 19 policy in this most unusual circumstance of World Pandemic.
Stayed 37 nights in Feb 2020

8/10 Good

Jeff K., Dodge Center, Minnesota

Monterey Country Club
The pictures were a bit misleading as it was not as light and bright as the pictures showed. Also could do with less furniture and more openness. We enjoyed our time there. A plus to have washer and dryer. Enjoyed the pool right outside our door.
Stayed 7 nights in Feb 2020
Response from VrboOwner on 24 Jun 2020
It appears that Jeff enjoyed his stay regardless of his assessment of the pictures. He was a good visitor and we heard no complaints or issues from him while he was there. When a visitor calls with an issue,which is rare, we take care of it immediately.

8/10 Good

Todd S.

Liked: Cleanliness
Love the Monterey country club property!!!
Really hard not to love the whole community
Stayed 5 nights in Feb 2020
Response from VrboOwner on 3 Apr 2020
We would happily welcome him again !

10/10 Excellent

NICK H.

Liked: Cleanliness
Great location
Great location. Communication with owner was easy.
Stayed 5 nights in Mar 2019
Response from VrboOwner on 24 Jun 2020
Great visitor

10/10 Excellent

Scott G.

Great location
This is a very nice place. Good size and the pool is right outside the unit. Location is great. Right near El Paseo shopping and restaurants.
Stayed 3 nights in Apr 2019
Response from VrboOwner on 24 Jun 2020
Great visitor

8/10 Good

Brian and Shannon R.

Love Monterey Country Club
We had a great week. Hiking, pool-time, golf, happy-hours, etc. We absolutely love the Monterey CC and location. The house was fine. It's stocked with essentials. Pool is right out the back door. The house could use some general updating and maybe some removal of some furniture (too much furniture...could not even open the shutter-doors to view the outside). But, really, no major complaints. Owners were nice, helpful and responsive.
Stayed 6 nights in Mar 2019
Response from VrboOwner on 3 Apr 2020
Thank you We are delighted that you enjoyed a great time!

8/10 Good

Tracy C.

Loved the location - this Monterey Country Club home is in beautiful surroundings!
The property is well situated in the community of Palm Desert with easy access to downtown, highways and the airport. The home is in a golf course community that is beautifully landscaped and maintained. The unit has a lovely patio looking over to the pool which is mere footsteps away. With the pool and hot tub so conveniently located it is hard to resist. The unit works well for two couples, each having their own bedroom and bathroom. The owner, Robert, was easy to communicate with and was diligent in coming over when needed.
Stayed 7 nights in Mar 2019

6/10 Okay

Maurice P., St. Louis, MO

Great location but could use some updating
We were there for 5 weeks and overall it was a pleasant stay. Robert was usually quick to respond to problems -- of which there were a few, but nothing serious. The location was near perfect for us as we have been coming to this area for many years and always look for a place in this neighborhood. The condo unit was not as nice as we had hoped (but it was quite serviceable.) It's due for an updating throughout. It would benefit from nicer and less furniture. The kitchen was well stocked (dishes, utensils, cookware, appliances, etc.) but would benefit from a new sink.
Stayed 37 nights in Jan 2019

10/10 Excellent

Cathy K.

The owners are very helpful and caring
Excellent location and equipped
Stayed 3 nights in Mar 2019

10/10 Excellent

Michelle B.

Wonderful helpful Owners!
Robert and Nicole have made their condo very homey, clean and a well stocked! Loved the chilled bottle of wine waiting for us. We enjoyed the pool and hot tub just outside their patio it was so quiet almost like having a private area. We golfed, played tennis and enjoyed the warm weather! Thanks again for a great stay
Stayed 7 nights in Jan 2019

10/10 Excellent

JAY L., Sioux Falls, SD

Desert Getaway was Great
Location is great central Palm Desert location. Close enough to everything from El Paseo (5 minute car ride) restaurants to Agua Caliente Casino (10 minute Lyft Ride). The community is gated which is nice. One of the community pools and hottubs are right out the back door of the condo, which is great that you don't have to walk down the street or jump in a golf cart to get to the pool, you can move back and forth from the condo to the pool with ease. Only suggestion I would give would be to add a pull out couch for the instances like us where we have 3 individuals, but only two bedrooms. Robert was very responsive, and accommodating to our party arriving at different times and different days. Overall great property, great location, great host. Highly recommended.
Stayed 3 nights in Jan 2019
Response from VrboOwner on 3 Apr 2020
Wonderful guests! Happy they enjoyed their stay! Left the home very tidy and clean Would love to welcome them again