Outdoor pool, a heated pool, open open 24 hours a day, pool loungers

Reviews of Hotel California

3 out of 5
Hotel California
424 E Palm Canyon Dr, Palm Springs, CA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 224 out of 257 reviews" "
Rating 8 - Good. 23 out of 257 reviews" "
Rating 6 - Okay. 7 out of 257 reviews" "
Rating 4 - Poor. 1 out of 257 reviews" "
Rating 2 - Terrible. 2 out of 257 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel California in Palm Springs is a delightful place to stay. It's a convenient drive to downtown. My room was very clean and comfortable and they include a lot of amenities like snacks, water, and soda. The staff is extremely friendly and welcoming. Breakfast consists of prepackaged muffins, toast, cold cereal, yogurt, some fruit, coffee, and tea. There's a common kitchen and barbecue as well. The freezer is stocked with ziplock bags of ice, which is a nice touch. The pool area is nice with chairs and some tables around. Some of the rooms have their own seating area outside of their room. The only thing that kept me from giving this 5 stars is that the property is on a somewhat busy street, so there is traffic noise when you're hanging out at the pool. It was quiet in my room, but just not as tranquil as I would like outside. Fortunately, there isn't a stop sign or stoplight nearby, so the traffic just goes by, and it's not going particularly fast because the property is right near a sharp curve in the road. Aside from the noise of the cars, I thought that Hotel California was fantastic!
Stayed 2 nights in Apr 2024

8/10 Good

Mariamercedes, Rialto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice vintage hotel. Perfect spot for festivals
Stayed 2 nights in Apr 2024

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff goes above and beyond to make your stay a pleasant experience. Cant wait to stay here again.
Stayed 2 nights in Apr 2024
Response from Hotel staff on 29 Apr 2024
We would love to have you come back,Welcome any time, Thank you for choosing Hotel California and for the kind review .Take care for now.from all of us at Hotel California

10/10 Excellent

Delphine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the welcome beverage and tour with Corbin. Staff makes you feel very comfortable. Very relaxing place with a stocked kitchen and plenty of complimentary goodies.
Stayed 2 nights in Apr 2024
Response from Hotel Staff on 29 Apr 2024
Thank you for your time to leave a review and the sweet compliments, Come back and relax and spend time with with us anytime.. Thanks again

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the environment where I can relax. Staffs are friendly. I was able to use the bike to explore and dine out. I would come back again.
Stayed 2 nights in Apr 2024
Response from Hotel California Staff on 21 Apr 2024
Diane,Thank you for your review and how quick you were to leave one, enjoyed having you as our guest very much Come back anytime ,always welcome.. Take Care

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and 24/7 pool
Stayed 3 nights in Mar 2024
Response from Hotel California Staff on 21 Apr 2024
Mathew,Appreciate the good review,Come see us again

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and serene grounds. Will definitely be back.
Stayed 2 nights in Apr 2024
Response from Teri on 8 Apr 2024
, Welcome back anytime, Thank You so much.Hotel California staff

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back from a fabulous week at The Hotel California! The staff was amazing and I would highly recommend this boutique resort!
Stayed 7 nights in Mar 2024
Response from Teri on 7 Apr 2024
Thank you for taking the time to write your review and for your kind and positive words. Welcome back anytime thanks again!Hotel California Staff

10/10 Excellent

Anna

Stayed 4 nights in Mar 2024
Response from Hotel Staff on 29 Apr 2024
Anna, Thank you for the good score appreciate it and appreciate you for choosing to stay at Hotel CaliforniaCome back anytime.

10/10 Excellent

Breck

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quiet courtyard with complementary popcorn and votive candles at night, as well as the continental breakfast items.
Stayed 2 nights in Mar 2024
Response from Teri on 7 Apr 2024
Thank you, means a lot that the little extra touches we do are very much appreciated , Come back and see us, always welcome Thank You also for your time to leave a review. Take care

10/10 Excellent

Mark, Rumson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great!
Stayed 5 nights in Feb 2024
Response from Kelly on 26 Mar 2024
Cheers, We look forward to seeing you again.

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and cute Hotel, the staff was above and beyond! But best of all was the heated pool and jacuzzi! Definitely recommend!!
Response from kelly on 26 Mar 2024
Thank you for the wonderful words. We look forward to taking care of you again in the future.cheerskelly

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, accommodating and authentically caring about patron's comfort. The grounds and rooms are well kept and clean. The community kitchen that is open 24/7 is more than well stocked for breakfast. If you desire to cook or have your own food the kitchen provides all the accoutrements you need. Warm pool and even warmer hot tub is lovely along with the overall sweet garden feel of the pool area. Rooms are comfortable. It might be nice if they consolidated a couple rooms to make a suite as all rooms are small. Only changes I would recommend is to upgrade pillows and tub/shower could be upgraded. Great home base for getting to know the Palm Springs area.
Stayed 4 nights in Feb 2024
Response from kelly on 26 Mar 2024
Thank you for the wonderful words. We look forward to taking care of you again in the future.cheerskelly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Loved the warm welcome, offering of drinks and snacks. We had a nice room upstairs with a view of the mountains. It was a little noisy from the pool crowd but otherwise everything was great. Next time we will be sure to get a regular bed, the sofa bed was not the most comfortable.
Stayed 2 nights in Feb 2024
Response from kelly on 27 Mar 2024
Thank you for the wonderful words. We look forward to taking care of you again in the future.cheerskelly

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff
Staff is wonderful. Unfriendly weather made stay somewhat difficult but staff made every effort to improve our outlook.
Stayed 6 nights in Feb 2024
Response from Teri on 11 Feb 2024
Louise, Thank you for the review, I'm sorry the weather was not on your side during your stay so you could have enjoyed your time with us even more. We hope to see you again and the weather is perfect for you. Take Care.Hotel California Staff

10/10 Excellent

Donald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fact that this was a small hotel for adults only ; no kids !! It was also beautiful with the vegetation, views of the mountains, and the ambience at nighttime with candles lit around the pool, and a sitting area with flaming heat. But the most important feature was a friendly and super-helpful staff !!
Stayed 4 nights in Jan 2024
Response from ke on 27 Mar 2024
Thank you for the wonderful words. We look forward to taking care of you again in the future.cheerskelly

10/10 Excellent

Kaye

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Fab time. Great hosts. Enjoyed the complimentary breakfast and ability to have a late night swim. Will come back. Thank you
Stayed 2 nights in Jan 2024
Response from Kelly on 31 Jan 2024
Thank you for the kind words. We look forward to seeing you again.Kelly

10/10 Excellent

Damita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this boutique hotel! My husband and I celebrated our anniversary and this was the three-day stay! Will definitely come back!
Response from kelly on 31 Jan 2024
Thank you so much for the kind words. Glad you were able to spend your anniversary with us.kelly

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel. We were so happy to have use of the heated pool in the middle of January. The staff is lovely and the rooms are very nice too. There are lots of free snacks and beverages available which was extremely convenient. A wonderful value for the price. We would definitely stay here again if we return to Palm Springs.
Stayed 4 nights in Jan 2024
Response from Kelly on 31 Jan 2024
Thank you so much for the lovely words, we hope you come and see us again.cheerskelly

10/10 Excellent

Randal

Liked: Cleanliness, property conditions & facilities, room comfort
Great quaint little boutique hotel. Very comfortable and relaxed environment. Only issue was we arrived at 10:00 pm and there wasn’t anyone there to check us in. Called many times and finally got someone to answer and give us check in instructions at about 10:45. Or really wasn’t that big of a deal thankfully and the rest of our stay made up for that little snafu. Very nice friendly staff. We’ll definitely stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Unique feel. Happy to have a kitchenette and free snacks
Stayed 2 nights in Nov 2023

2/10 Terrible

muriel

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
unfriendly
I could have had a wonderful weekend until I asked at 3 pm the manager when can I get my room cleaned? he answered me very sarcastically why didn't you put your sign on the door? that's how we know when to clean... first of all, its a very small and remote motel with a maximum of 8/9 rooms and there was just 5 people at the motel...there was no sign whatsoever in the room to out on the door, it was just a very unfriendly answer and I will never recommend that place, for the price I paid $800 for two nights and be pushed away because my question was stupid `
Stayed 2 nights in Oct 2023

10/10 Excellent

karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and wonderful staff.
Stayed 2 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and intimate space!
Wonderful room with a lovely view of the mountains. Very quiet and peaceful as well. I would recommend this property to anyone who wants a break from chain hotels.
Stayed 3 nights in Jul 2023
Response from front desk staff on 26 Jul 2023
Thank you for the lovely review! We look forward to your return visit Matthew!!!

10/10 Excellent

Rachel

Stayed 2 nights in Jun 2023

10/10 Excellent

Pamela Sue

Stayed 2 nights in Jun 2023

8/10 Good

Eilene

Liked: Staff & service
Disliked: Property conditions & facilities
Floors were filthy--I walked barefoot and a few minutes later the bottoms of my feet were black. Also they launder the sheets in detergent that has a really strong odor and it made it almost impossible for me to sleep on them--I had to cover the pillows with my tee shirts. The pool was generally murky and in need of skimming/cleaning. The bathroom is in need of an update, for sure.
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly staff
Stayed 2 nights in May 2023
Response from Dawn on 15 May 2023
Hi Glenn, Thank you so much for your review.

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is superb! They go above and beyond expectations! Dawn, Samantha, Teresa and Garrett are awesome!
Stayed 3 nights in May 2023
Response from Dawn on 8 May 2023
Thank you for your review Daine we already miss you.Can't wait to have you back!

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience.
Dawn is amazing!! Best Palm Springs vibe. Love the complementary breakfast options. Beautiful aesthetic with hummingbirds all around.
Stayed 2 nights in Apr 2023
Response from Dawn on 24 Apr 2023
Christina,Thank you for the review.We enjoyed having you and I think you're pretty amazing too.Hope to see you again real soon.

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We all thoroughly enjoyed our 2 night stay at Hotel California. Terri and Dawn were both so friendly and helpful - we were made to feel very welcome.The grounds were lovely to relax in and we were delighted to see the hummingbirds. We enjoyed borrowing the bikes too. A great stay and we would definitely return.
Stayed 2 nights in Mar 2023
Response from Dawn on 21 Apr 2023
Hi Clare,thank you for your review and you are so missed.

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay.
Stayed 2 nights in Mar 2023
Response from Dawn on 21 Apr 2023
Thank you for your review

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and staff were very helpful. Shareable kitchen was great. Loved the drink upon arrival! Bikes were great! Will return
Stayed 2 nights in Mar 2023
Response from Dawn on 21 Apr 2023
Thank you for such a nice review.

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Very charming, cozy, and a nice staff. Breakfast laid out in the morning, candles at night. It was great.
Stayed 2 nights in Mar 2023
Response from Dawn on 13 Mar 2023
Thank you for your review.

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Dawn on 21 Apr 2023
Thank you

8/10 Good

margaret

Liked: Cleanliness
Stayed 3 nights in Mar 2023
Response from Dawn on 21 Apr 2023
Thank you for taking the time to leave us a review.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best was the entire staff was extremely helpful. They went out of their way to do what ever we ask for.
Stayed 2 nights in Feb 2023
Response from Dawn on 3 Mar 2023
Thank you for your outstanding review.

10/10 Excellent

Shaun, Cupertino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though built a long time ago (1940's) the hotel has been well updated while retaining the rustic atmosphere. Everything is well-maintained and the staff is great. The location is also very convenient for checking out local attractions and restaurants.
Stayed 2 nights in Feb 2023
Response from Dawn on 3 Mar 2023
What a review we thank you.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first checked in totally helped us out cuz I had the month wrong. The whole staff was excellent!! The property was clean and very beautiful if you like nature like we do. Going to stay there again for sure!
Stayed 2 nights in Feb 2023
Response from Dawn on 26 Feb 2023
Thank you for your review and we hope to see you again real soon.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the enclosed area with a quaint courtyard and pool/hot tub area. We watched hummingbirds come during our stay to some of the flowers and bluebirds bathe in the fountain in the courtyard. It was a great location to either head up to downtown Palm Springs or out to Rancho Mirage/La Quinta areas. Relatively close to the airport without being in the flight path. Would definitely stay again.
Stayed 7 nights in Feb 2023
Response from Dawn on 24 Feb 2023
Thank you for your review, we enjoyed having you.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful
A really nice and relaxing stay at Hotel California. I would stay there again
Stayed 2 nights in Feb 2023
Response from Dawn on 24 Feb 2023
We hope you do stay again, and thank you for your review

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel & excellent service from front desk. Pool area is gorgeous and fun guests! Would stay here again any day! Bikes are available to use!
Response from Dawn on 24 Feb 2023
We hope we see you in the future. And thank you for the review

8/10 Good

Arthur S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very friendly staff. Like a lot of Palm Springs properties, it is somewhat on the small size so you are close to neighboring guests.
Stayed 3 nights in Feb 2023
Response from Dawn on 24 Feb 2023
Thank you for your review.

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Dawn on 24 Feb 2023
Thank you for your high score.

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from Dawn on 13 Mar 2023
Thank you for your input, hope to see you again.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely an older property that is very well-maintained. It is much more personable, then staying at one of the large chains.Staff is wonderful and accommodating. They do the little things. Thanks again!
Response from Dawn on 15 Jan 2023
Hi Peter,Thank you for your review. Our staff all of us are truly happy you stayed with us.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Dawn on 6 Jan 2023
Thank you for your review.

10/10 Excellent

Delores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and accommodating. Within walking distances of a couple of restaurants and coffee shops
Response from Dawn on 18 Jan 2023
Thank you for your review. Hope to see you again soon.