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Reviews of Dinah's Garden Hotel

3.5 out of 5
Dinah's Garden Hotel
4261 El Camino Real, Palo Alto, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 850 out of 1004 reviews" "
Rating 8 - Good. 113 out of 1004 reviews" "
Rating 6 - Okay. 29 out of 1004 reviews" "
Rating 4 - Poor. 9 out of 1004 reviews" "
Rating 2 - Terrible. 3 out of 1004 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property!
Stayed 1 night in May 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Friendly. Quiet. Pool Dining. Great Service. Thoughtful amenities (Robe, Slippers, Bathroom Heater). Loved the lagoon. Natural environment. Convenient to everywhere.
Stayed 1 night in May 2024

10/10 Excellent

Nadine

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. I don’t like that I have to pay $50 extra for one night to bring my dogs.
Stayed 2 nights in Mar 2024

8/10 Good

Akindamola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2024

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing gardens!
Stayed 1 night in May 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with beautiful ponds and flowers. We had a king lagoon view room. The room was spacious and clean. The large sliding door window over the lagoon was amazing. This is my second stay here and I will stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great serenity grounds, clean rooms, comfortable beds.
Stayed 1 night in Apr 2024

4/10 Poor

Elianna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn, Flat Rock

Liked: Cleanliness, amenities, property conditions & facilities
Nice facilities in a lovely garden setting. Very good breakfast!
Stayed 1 night in Apr 2024

10/10 Excellent

PAULA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Garden with fountains & Koi Pond with ducks and fish. Exceptional restaurant by pool. What I did not like was so many dogs with owners, at poolside restaurant. During meal, dogs would bark at guests or other dogs. Exceptional Staff. Spacious quiet room with good AC. Look forward to returning to this destination and restaurant. Hope there are fewer pets or a change to NO PETS IN DINING AREA
Stayed 3 nights in Apr 2024

10/10 Excellent

Marjorie

Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool vintage gem of a hotel. Very peaceful with ponds and lush greenery. Our suite was fantastic, parking was free and easy as well. We enjoyed poolside breakfast which was fantastic and then some of their famous dinner. All the staff were super friendly and professional. We stayed two nights while shopping and attending a sports event at Stanford. Highly recommended
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Dinah’s Garden Hotel!!! Beautiful artful clean comfortable room, bed and couch. We were entertained by the cutest ducks in a beautiful pond surrounded by Asian gardens right outside our patio door. I wanted to move in and never leave.
Stayed 1 night in Feb 2024

10/10 Excellent

Kunli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good services.
Stayed 1 night in Mar 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Stayed 1 night in Mar 2024

10/10 Excellent

St. Julien

Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Dinah's many times and have always had a wonderful experience, especially with the friendly and professional staff. the rooms are large and comfortable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Museum quality artwork from Papua New Guinea throughout the grounds. Water features with ducks and koi. Warm and clean swimming pool. Very friendly staff. Clean and quiet room.
Stayed 2 nights in Mar 2024

6/10 Okay

terry

Travelled with partner
Liked: Cleanliness, staff & service
Bed uncomfortable. Heater made too much noise.
Stayed 1 night in Mar 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lagoons and water features. They masked the traffic noise on El Camino Real.
Stayed 1 night in Mar 2024

10/10 Excellent

Sara

Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I stay at Dinah's whenever I can, it is a great option, I am willing to pay a bit more to stay here because it is clean, quiet, very nice, good restaurant, great staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
duck at night. woke my wife.
Stayed 1 night in Feb 2024

10/10 Excellent

Bruce C D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wonderful to stay at Dinahs!
Stayed 1 night in Feb 2024

10/10 Excellent

Janis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinah’s is our go to place to stay when we visit Palo Alto
Stayed 1 night in Feb 2024

10/10 Excellent

Paulla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Loved the ponds and gardens. Like being on Kauai. Room service excellent. Shower pressure a little low (on 3rd floor)
Stayed 3 nights in Feb 2024

10/10 Excellent

Barbara

Travelled with partner
Great hotel with heated pool. Our room had view of road which was a bummer but room super comfortable and cozy and clean. Love staying here.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place to stay.
Very pleasant and quiet surroundings. I enjoyed walking around to see the gardens and the international artwork. The room was spacious and comfortable. The refrigerator needed a freezer compartment to refreeze an icepack. Also, a microwave would have been nice.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Business traveller
Always a great place to stay!!
Stayed 1 night in Feb 2024

10/10 Excellent

Swarupa, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
The Place has its history and charm. Room was updated and clean.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying here for about 10 years. Absolutely love it! Like coming home. The rooms are amazing! The staff is great. The whole hotel is just beautiful! Plus they have a heated pool. And a wonderful bar and restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this converted motel
I reserved a delux king with a sofa and deck with lagoon view but I received 2 queens without a sofa. It worked fine but be sure to call the hotel before arrival if you expect the exact room you paid for.
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Stayed 1 night in Jan 2024

10/10 Excellent

Anmol, Redmond

Liked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No seats for two people
We have stayed at Dinah’s many times and have always been very pleased. This trip we chose a smaller room which was in very nice condition with a patio. The only issue we found was that there was only one (uncomfortable) chair for two people. It made our trip question our future stays. Seems like an obvious requirement!
Stayed 1 night in Jan 2024

8/10 Good

Tim

Stayed 1 night in Jan 2024

10/10 Excellent

Natalie, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the gardens and tranquility
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Such a lovely enviting environment. Joe ponds ducks bamboo lagoon all old school. This place is the best in all categories
Stayed 1 night in Jan 2024

10/10 Excellent

Mii Ashell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
I was pleasantly surprised the grounds are clean and very quaint. The staff was kind and friendly and the option for dining in the café or having room service was very convenient.
Stayed 1 night in Jan 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Staff & service
Loved the room space and the beautiful pond and garden. The shower was really small, there was an old smell in the room and they neeed to modernize the room more. Otherwise it was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Noelle

Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Palo Alto! A family favorite!
Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024