Nice, friendly and very helpful staff. Good sized room, very clean. Great location.
Denise
2024 年 9 月入住 1 晚
10/10
Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building. On site cafe not our preferred breakfast location as there are many more bars and cafes moments away.
john
2024 年 5 月入住 3 晚
10/10
Thanks to Christina at reception for her assistance today.
Rodney
2024 年 3 月入住 2 晚
10/10
Great service
Dylan
2024 年 2 月入住 11 晚
10/10
Great property, centrally located, friendly and helpful staff, clean and modern rooms
Elizabeth
2023 年 8 月入住 1 晚
8/10
We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.
Bethany
10/10
Anders
2022 年 10 月入住 2 晚
10/10
Instalaciones modernas, muy prácticas, excelente atención del personal, incluido del SPA.
Dificultad aparcamiento.
SOFIA
2022 年 10 月入住 2 晚
10/10
Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel.
Very nice people at the reception.
We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day.
We recommend this place.
Mohammad
2022 年 10 月入住 2 晚
6/10
My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.
Douglas
2022 年 9 月入住 2 晚
6/10
A/C is not adjustable and set to
25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.
Erick
2022 年 9 月入住 1 晚
10/10
Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow
Lorena
2022 年 9 月入住 1 晚
8/10
Carlos
2022 年 8 月入住 4 晚
10/10
Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.
Yaimara M
2022 年 7 月入住 1 晚
10/10
Emplacement ideal, super rapport qualité prix, accueil agreable. Chambre spacieuse avec jolie vue sur la place. Bien insonorisé. Bonne literie.
François
2022 年 7 月入住 1 晚
4/10
Spa non disponibile e poca trasparenza sui giorni di disponibilità: si pretendeva che fossero gli ospiti ad accertarsi, ma sarebbe stato più corretto indicarli chiaramente, visto che l'hotel si chiama "Urban spa" e la chiusura era durante parte del fine settimana quando un hotel ha più affluenza. Non avremmo scelto questa struttura se avessimo saputo e speriamo che questo commento aiuti a evitare la stessa delusione per gli ospiti futuri.
Andrea
2022 年 6 月入住 1 晚
8/10
The parking was very expensive. On my reservation appeared to be included but it wasnt.
Rene
2022 年 6 月入住 1 晚
6/10
La cama muy incómoda, ya pide un cambio urgente. El parking está muy lejos.
El hotel buena ubicación
Miguel
2022 年 5 月入住 1 晚
10/10
Iñigo
2022 年 5 月入住 1 晚
10/10
John
2022 年 4 月入住 2 晚
6/10
La limpieza impecable y el personal super eficiente y amable. Me decepcionó mucho la cama, que para nada estaba a la altura de un hotel de 4 estrellas....se veía con sólo mirar el colchón que estaba abombado....descansé muy mal, la verdad. La ducha no cerraba y el perfil de la mampara estaba oxidado y salía el agua. Me sorprendió para un hotel que parece relativamente nuevo, muy bonito y acogedor.