Pamunugama Spa Hotel

"Getting even better. "

"Fabulous hotel. Beautiful, clean and great staff Buffet breakfast is extraordinary, lots of choice, tasty and great staff. Highly,highly recommend! "

"There was no spa in the premises. breakfast was average but the staff were helpful. Room conditions also average . Tbh, this hotel needs proper renovation! "

" Best combination of location, facilities, staff, great hotel overall. "

"This is far from a 4* hotel. The property is VERY run down and so many things are broken. It needs urgent repairs but nobody seems to be bothered. Staff at check in were not bothered at all, take it or leave it attitude. The doorman/porter was the only nice person. Check-in was at 2pm I arrived at 5pm waited for a hour and my room was still not ready. After 2 hours still nothing but nobody was bothered, so I went elsewhere. Overall worst hotel I’ve ever stayed in "

"At check-in, we were told our room was not ready even though we arrived 2 hrs after check in time, when I questioned why that was the case for a “5 star” hotel, they miraculously found another room available to give us, figure that! There were plenty of friendly staff, but they were not attentive. We had dinner in the Indian restaurant - good quality and nice food. Overall, I would say “faded glory” in style and character - may not stay again here."