Ellershouse Panuke Lake Nature Reserve Hotels

"Some staff was great"

"Elevator our of commission during my stay, i believe it was due to flooding in the basement area. but that also forced mice up from the basement and unfortunately there were some in my room when i arrived. they did leave shortly after i entered once they found the door and didn't see any others during the evening. "

"The rooms are large, beautifully designed and extremely comfortable and clean! The complimentary hot breakfast buffet was deliciously prepared fresh each morning. The staff are very professional and friendly, from the owner to the manager and all staff at this hotel. We spent a glorious week at the HTH and felt so welcomed. Everyone treated us like family and went above and beyond to ensure that we had everything we could ever need. We highly recommend this hotel and will absolutely be coming back. "

"Great experience! "

"Upon arrival we noted there was a fridge in the room but no complimentary water available in the room. But we weren’t told about the water cooler and cups that were complimentary so we spent $7 on bottled water The closet door was not on the track, the room was very cold with no extra blankets available in the room either. When validating our parking, it wasn’t communicated that you must leave parking garage by 1pm otherwise you would have to pay an additional fee to exit. This ways important information to note however, we were never informed. "

"Great staff beautiful view"

"It was nice to check in before we arrived as we shopped before we arrived at the hotel and ww were tired. We only had to grab the key cards at the front desk. My son and I was up there for a hockey weekend for him. He loved that he could swim after Hockey, the breakfast was amazing, hes 8 and loved all the options for breakfast. The mini Arcade was a hit as well. And it was nice to have a fridge and microwave in our room❤️ Room was clean had everything we needed. Staff was great. I wanted to check out the laundry room but completely forgot as we packed more then enough for the 3 nights we stayed."

"Room clean"

"Every thing was clean, tidy and organized, there’s heat pumps in the rooms with easily accessible controls. They left a sweet note on check in and check in and check out was a breeze! We missed breakfast due to a tight schedule and the hosts offered breakfast parfait’s to go. I’m extremely happy with my stay and will stay again "