“Nice hotel. Close to everything and the staff is very nice and professional. I lost my money clip with money in it and after about 12 hours I realized it was lost so I went to the front desk and it was there with the money still in tact. Safe place and trustworthy staff. ”
“My friend and I stayed in the Grand Serela Setiabudhi hotel for 4 nights. From the moment we arrived, we were greeted warmly by the Manager, Agin who was very patient and tried his sincerest to help us.
Actually, the main reason coming to Bandung is for our friend's wedding, therefore we were on a very tight schedule. As it was, the manager Agin and Ronald still tried their best to help, listening our request patiently and quick to recommend attractions of Bandung to us. It was great!! We tried……
“Wonderful property. Very spacious and modern design. We did had trouble getting into the villa, nobody told us how to check in. Found the door key in a box outside the villa. Had a minor issue with pests such as ants indoor and outdoor. Overall our stay were very comfortable. Will stay here again in the future.”
“A studio appartement in a modern building. Communication with Travelio was not easy as we did not understand that Expedia was passing us to another similar local agency to manage the rental. Fortunately my partner is speaking Indonesian but if it had been only in English it would have been even more difficult. The place now - basic facility. Two towel and two rolls of toilet paper for 4 nights, this is cheap. The flush in the toilet was broken, we had to use the plastic device in the shower……
“1. We arrived at night. There was a thin quilt on the bed, but extra cover wouldn't be available until the next day.
2. I requested two rooms. I was in one room and my son was to sleep in the next room in what I thought was a two-bedroom apartment. But it turned out that we had been given rooms nine floors apart in a high-rise apartment building and key cards could be used to access only the floors we stayed on, so we didn't have access to each other. When I asked about changing rooms, I was……