Indoor pool, 3 outdoor pools
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Reviews of Sunrise Pearl Hotel & Spa

5 out of 5
Sunrise Pearl Hotel & Spa
Protara Avenue 43, Paralimni

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 111 reviews" "
Rating 8 - Good. 24 out of 111 reviews" "
Rating 6 - Okay. 11 out of 111 reviews" "
Rating 4 - Poor. 1 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cyrus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a pleasant hotel with a nice beach. We would have like if there were more fresh fruits and home made type jams.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay with an infant. It’s a thoughtfully designed hotel,
Stayed 3 nights in Oct 2023

10/10 Excellent

Raffi, Fishkill

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Sep 2023

6/10 Okay

Mazen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property itself is beautiful, many ammenities. The pool area is perfect if you're traveling with kids or even just alone. The staff service could be better. You will likely feel like you're bothering them by asking for simple things.
Stayed 3 nights in Aug 2023

8/10 Good

Stavros

Liked: Cleanliness, staff & service, property conditions & facilities
Above average beach resort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, the breakfast variety is kinda lacking, but overall a very good experience
Stayed 3 nights in May 2023

10/10 Excellent

Amritpal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Nakhlé

Travelled with group
Liked: Staff & service, property conditions & facilities
Nice hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Gilad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most prestigious in Protaras
The best option in Protaras. The hotel is stunning, full of swimming pools, 7 restaurants (included in the half board base). Excellent breakfast. The beach - the best in Cyprus. The staff is very helpful and happy to help and solve any problem. Plenty of free parking in the hotel parking lot.
Stayed 2 nights in May 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect location in middle of the best stretch of beach. Snorkeling right in front of the lifeguard tower. Also plenty of shops on the street. Dinners are amazing every night.
Stayed 14 nights in Sep 2022

10/10 Excellent

uriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

6/10 Okay

Anne

Travelled with family
Not a 5 star. Rooms have moldy smell. Bathrooms are small. Plenty of other better options for half the price
Stayed 2 nights in Sep 2022

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Eleonora

Stayed 3 nights in Aug 2022

8/10 Good

Constantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay at Sunrise Pearl Hotel & Spa
Fantastic hotel right on the best beaches in Cyprus. Friendly and very caring staff. They know how to treat their guests and thus made my stay her superb. The only reason I did not rate this 5 stars is for 2 things. 1) Air conditioner in room was not strong enough and 2) bath tub was a bit difficult to enter. I would prefer more of a walk-in in bath.
Stayed 3 nights in Aug 2022

4/10 Poor

A

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Aug 2022

10/10 Excellent

Chrystalla

Travelled with family
Liked: Cleanliness, staff & service
Everything was exellent , especialy service and food!!! Full recomended!!
Stayed 2 nights in Aug 2022

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property. This was our second stay at the Sunrise Pearl…we highly recommend for families. We are a family of five. The one bedroom suite with pool was perfect for our stay. Very friendly staff! We were traveling from USA to Cyprus; 24 hours travel. It was great to be met with a friendly staff to get us settled. The day-to-day service was even better. We will be back to stay at this property!
Stayed 5 nights in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Not really 5 star.
Stayed 2 nights in Jun 2022

8/10 Good

Haifa

Stayed 1 night in Jun 2022

10/10 Excellent

Costas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, perfect location. Mrs Glykeria is the best ever! Sunrise is lucky to have her!
Stayed 4 nights in Jun 2022

8/10 Good

Fraser

Liked: Cleanliness, property conditions & facilities, room comfort
Ok thanks to one person. Otherwise just meh!
Peter the luggage Porter made my stay as he remembered me from previous visits whereas the remainder of the staff didn’t/or couldn’t be bothered. Tbh that was the attitude from staff all round. A CBA attitude!
Stayed 8 nights in May 2022

8/10 Good

Agnes

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice spa but not a luxury hotel
The spa was lovely. And it was worth the money. But the hotel is supposed to be 5 stars and the service was very disappointing. The food at the restaurants is poor and the staff didn’t know how to explain the menu or what things were. They were very friendly but they lacked any training. Everyone was very friendly and accommodating but the food and service are lacking. There are other hotels in the area that have much better service and food.
Stayed 1 night in May 2022

10/10 Excellent

Neda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday ever, best view and breakfast ever.
Fantastic hotel. Amazing breakfast. Excellent view and staff service. The location is beyond expectations. We should have stayed for full board is the only regret as the food in the nearby restaurant is not good. It is worth every penny. Very relaxing atmosphere.
Stayed 5 nights in May 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Giorgos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 meter from the beach
The hotel is 2 meter from the beach and 10 meters from the sea one the the best beaches in Cyprus. The staff are very professional and polite especially Vera at the reception and Mirela at the poolbar and the guy at the beach towel. The condition of the room are good but i believe they need a renovation.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round trip. Only slight annoyance was that because we weren't half board we couldn't book the restaurants in the evening
Stayed 3 nights in Oct 2021

10/10 Excellent

Adar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Family Vacation
Stayed for 3 nights with our to kids (4.5 and 3 years old), and it was amazing. We stayed at the sea view junior suite, and it was just like the pictures. Very spacious and clean. The complementary first round for the entire minibar was a very nice bonus, as well as the chocolates given by the made daily. The food was great. Especially enjoyed breakfast and the dinner at Fishbone restaurant. We took half board. Pools and beach access are awesome. One thing we didn’t like about the hotel though was the way they manage the pools - make you decide the first time what would be your poolside location for the rest of your stay (and gives you the look of you later ask to change it), and the fact that you need to carry the pool towels with you to the room at the end of each day.
View from the room
Moon rise at the beach
Stayed 3 nights in Sep 2021

8/10 Good

Samia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this hotel, the location was very convenient, the room had a wonderful sea view but I didn’t like the soap dispensers because I like to have the shampoo, bath gel and soaps separate
Stayed 2 nights in Sep 2021

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pool, great breakfast!
Stayed 3 nights in Jun 2021

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Pam, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, in fact we extended our holiday by 3 days. All the staff are just amazing and couldn’t be more courteous. The hotel is spotless and in a perfect location.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Sabrina

Liked: Cleanliness, room comfort
Not 5 Star
Experience was ok. For the price i expected more luxury. The room was very small to that of the pictures. Cocktails were watery and not well made. Service was ok but not to a 5 Star Standard. Except reception. Coffees were cold especially Cappuccino when it finaly arrived. No snacks in the Lobby area when it rained. The Shops were nearby and strip. We were not impressed enough to go back.
Stayed 2 nights in Oct 2019

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fast service, beautiful pool/beach
Hotel is very nice, pool area and loungers with outdoor restaurant and bar is extremely nice, bed and room were very comfortable. Ocean view room was nice overlooking the pool. Room service was fast. Spa looked amazing but didn’t have time to use it. Next time!
Stayed 1 night in Oct 2019

10/10 Excellent

Yasmina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Sure Will come back .
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the top on Protaras coast! Beautiful!
Everything was excellent! Friendly and pleasant staff, clean, beautiful spaces, nice atmosphere, nice pool, restaurants, location and beach! Strongly recommended we loved it!
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Almost no events in the hotel except half hour in the pool at the morning
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provides a relaxing oasis away from the hustle and bustle of the Protaras strip. The amenities, food and location are excellent. The best aspect of our stay was the staff who were friendly, helpful and professional. Special thanks to Vera on reception. We look forward to our next stay here.
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Good but room for improvement
Stayed in a garden villa with pool. Staff friendly in breakfast restaurant and reception, but the place overall was pretty average considering the amount we spent on the room. Bathroom lights x2 were out. One of the bathrooms had a bath with jacuzzi jets but black stuff came out of the jets! Couldn’t get the water to drain. Told the cleaners and they let the water out and left the bath with the black stuff in it! Not impressed. Food overall pretty good. Breakfast 7/10. The Greek restaurant was great. Asian small portions but ok.
Stayed 3 nights in Apr 2019

8/10 Good

Frase, London

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Another return visit yet not as good as before
This was another return visit yet not as good as before for a few reasons. Sure there are lots of good points for the hotel however, sad to say, the few negative ones outweighed this on this occasion. Biggest negative to me was the poor levels of service received from the miserable staff. They are so glum, with the exception of a few. Also attentiveness wasn't a strong point. The lunch restaurant Mistral was ok once ordering food and drink, however only one waiter is allowed to take your order due to having the only tablet to order to! Waiters would sheepishly say, when we ordered a drink before choosing our food, that sorry we cannot do that as we do not have the tablet! As for the grumpy chap in the waistcoat (Gorgios l Think) he was just totally miserable. I seem to remember him as the breakfast manager. Perhaps he needs tome back and smile more! The half board dine around option is ok, however once again, you have the same daytime hotel staff serving at night times. This felt a miserable too as you feel that they really didn't want to be there! Their Greek restaurant, KYKLOS MEZEDOPOLEIO, forget totally! What a waste of time!! There are many many many better greek restaurants nearby with good food and friendly staff When I first visited it was a true five star feel Now those stars seem to be losing their brightness and fading away! I'd say look around and perhaps choose a good four star nearby with similar size rooms for much cheaper yet similar quality.
Stayed 7 nights in Jul 2018

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not quite perfect, but pretty close!
Hotel was extremely well located. Room was cleaned to a very high standard and staff could not have been more friendly or helpful. The only real downside and realize that this is not of major importance to everyone, the WiFi reception was appalling! You got kicked out literally every few minutes! That aside, would be happy to stay again!
Stayed 7 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay and it was so relaxing but the staff and food was excellent. First class all the way.
Stayed 4 nights in Aug 2017