Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Vrissaki Beach Hotel

4 out of 5
Vrissaki Beach Hotel
Protaras, Paralimni

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 43 reviews" "
Rating 8 - Good. 14 out of 43 reviews" "
Rating 6 - Okay. 5 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Aigerim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very dissapointing
The hotel has a very good location with walking distance to the beach with beatful view. The hotel has good facilities like spa and swimming pool however we could not use any of these because the pool is small and there is no enough sunbeds. Visitors wake uap early and leave their towels in orde to occupy the sunbeds whole day even if they dont use them . Air conditioner was hardly working, it was constantly hot in the room and we could not sleep. Beds are uncomfortable and I had lower back pain after the first sleep in that hotel. The bathroom sink was leaking and nobody came to fix it. Overall the rooms need refurbishment. There was one bottle of water in the room and when we asked for an extra one (each cost 3 Euro) they requested 5 Euro service charge for room service. There is no shampoo, no soap (only luquid soap that drips and you cant even wash your body with it) and no hair balsam, no hair dryer. At the restaurant we ordered chicken caesar salad and they put bacon in i although there is no such ingridient mentioned in the menu and I warned the waitress I dont eat pork. When I called the manager his reply was 'all chicken caesar salads contain bacon and that was a menu printing company fault). No apologies nothing. Ant ehe last but not least they did not clean our room even once in our 3 days stay. Second day the cleanşng lady showed up at 11 and we asked her to come in 20 minutes as we were getting ready for the beach). When we came back couple of hours later the
Stayed 2 nights in Jul 2023
Response from VBH on 2 Aug 2023
Dear Mr Aigerim,First and foremost, we would like to thank you for choosing Vrissaki Beach Hotel for your stay. We would like to thank you for your positive comments about our facilities and our location. We are concerned to note though that the bed and our pool didn't leave you completely satisfied. Let us however, point out some important facts: 1. Of course there is a hair dryer in the room, as well as toiletries which they are replaced-refilled daily or whenever needed, by the housekeeping. 2. There were bottles of water in the mini fridge which are offered to you on arrival at no cost. If you like to buy water in the hotel the cost is 2.00 EUR not 3.00. 3. Room Service is charged and indicated in your hotel directory book in your room. 4. All beds in the hotel and in particular the ones in your room, are new. 5. Air conditioning is working perfectly and we had no maintenance call from your room regarding the air conditioning. 6. All beach towels are removed from the pool attendants, if they are placed on the sunbeds before 8:00 in the morning and if they are placed after 8:00 and stay there for long time without being used by anyone then they are also removed! 7. The salad was taken off from your bill and the Restaurant Manager apologized for the mistake.However, all comments have been passed to the relevant departments in order to be examined and ensure that we are able to deliver the best guest experience possible. We wish we can have the chance to welcome you back again in the near future!Best RegardsThe ManagementVRISSAKI BEACH HOTEL

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from VBH on 6 Jul 2023
Thank you very much Svetlana for your excellent 10 out of 10 review of our hotel.

10/10 Excellent

Ruidong

Liked: Staff & service, amenities, property conditions & facilities
Good location, and the room with terrace is very spacious and has a great view. Also very clean building.
Stayed 4 nights in Oct 2022
Response from VBH on 30 Oct 2022
Ruidong thank you very much for your excellent review and comments.

8/10 Good

Allan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from VBH on 13 Oct 2022
Thank you very much Allan for your review

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from VBH on 13 Oct 2022
Simon, thank you for your excellent review.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from VBH on 13 Oct 2022
Susan, thank you very much for your excellent review.

8/10 Good

Christiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Property in on the beach with beautiful sea views and is very clean. Breakfast was free with an assortment of the food of your choice. Great stay, I would reccomend!
Stayed 1 night in Aug 2022
Response from VBH on 10 Aug 2022
Thank you very much Christiana, for your great review and comments.

8/10 Good

Christiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We overall enjoyed our stay. I was impressed by breakfast. So many options to choose from. Location was excellent. It was great having both the pool and the beach to choose from. However, we were given a room on ground floor, next to the reception. It was quite noisy especially at night and early in the morning when the cleaners started working (7am). Also, one of the small towels in the bathroom was dirty.
Stayed 1 night in Jul 2022
Response from VBH on 30 Jul 2022
Thank you very much Christiana for your good review and interesting feedback.

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from VBH on 12 Oct 2021
Thank you very much Desiree for your great review.

10/10 Excellent

Kaspar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Stayed 1 night in Sep 2021
Response from VBH on 1 Oct 2021
Thank you very much for your excellent review and comment.

8/10 Good

Kaspar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea views are great for sunrise watching! Reception was super friendly. Although avoid regular check in times because the queues a really long!
Stayed 1 night in Sep 2021
Response from VBH on 30 Sept 2021
Thank you very much Kaspar for your very good review and comments.

8/10 Good

Nefeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from VBH on 26 Sept 2021
Thank you very much Nefeli for your positive review.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from VBH on 23 Sept 2021
Dear Paul, thank you very much for your excellent review.

8/10 Good

Mairi

Good Hotel
Check in was fine. Room had side sea view. Room was good size. Beds were comfortable. Breakfast was hot and cold items. Parking at Hotel can be difficult. Pool was nice. Hotel good location it’s two minute walk to restaurants shops etc.
Stayed 1 night in Sep 2021
Response from VBH on 23 Sept 2021
Dear Mairi, thank you very much for your great review and comments

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from VBH on 23 Sept 2021
Andreas thank you very much for your excellent review.

10/10 Excellent

Xenios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Very clean. Short of parking place.
Stayed 2 nights in Aug 2021
Response from VBH on 18 Aug 2021
Thank you very much Xenios for your excellent review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe place to stay at and easy access to public beaches
Stayed 1 night in Jul 2021
Response from VBH on 24 Jul 2021
Thank you very much for your excellent review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!
Stayed 1 night in Jul 2021
Response from VBH on 24 Jul 2021
Thank you very much for your excellent review and comment.

10/10 Excellent

Kieran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021
Response from VBH on 1 Jun 2021
Dear Kieran, thank you very much for your excellent review of our hotel. Hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The staff is helpful and professional. I had not a single issue. The food, in my case a free breakfast , was perfect, fresh and healthy. I wanted for nothing. The ocean view from my room, amazing. The value was great as well. I will be returning to this hotel.
Stayed 7 nights in May 2021
Response from VBH on 23 May 2021
We are really happy to hear that you had a great stay with us and we are looking forward to welcoming you back soon.

10/10 Excellent

Chrizanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geat stay
Great stay. Very clean hotel. Lovely pool area and right on the beach. Sunrise view was gorgeous each morning.
Stayed 5 nights in Sep 2020
Response from VBH on 30 Sept 2020
Thank you very much Chrizanne fot yout excellent review and comments.

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2020
Response from VBH on 23 Sept 2020
Dear Huseyin, thank you very much for your excellent review and feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from VBH on 9 Sept 2020
Thank you very much for your excellent review and feedback.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in covid crisis
It was in the middle of covid crisis. Overall a good stay. Position is great, staff were excelent. Thank you to Mr Andreas Mr George and Ms Christina for the service at the pool restaurant. They deserve the mention.
Stayed 6 nights in Aug 2020
Response from VBH on 29 Aug 2020
Thank you very much Michael for your nice review and comments. We will pass on your thank you to the staff mentioned.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from VBH on 17 Aug 2020
Thank you very much for your excellent review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from VBH on 17 Aug 2020
Thank you very much for your excellent review.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2020
Response from PPH on 6 Jul 2020
Thank you very much for your positive review.

6/10 Okay

David

Very basic but in a great location.
Hotel was average for a 3*. We were upgraded to a superior ocean view which had an amazing terrace overlooking the sea. Apart from that, everything was just okay. No entertainment, very little atmosphere and the sun loungers around the pool packed extremely tightly so a private conversation was impossible. Breakfast was abysmal and the reception staff were rude. They charged me for a fridge even though I was supposed to get it free with the upgraded room. Also, they charge extra for everything - WiFi, iron etc. Location was perfect, on the strip with direct access to the beach.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from VBH on 2 Apr 2019
Thank you very much for your positive review. We hope to have you with us again, soon.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The location is superb.
Stayed 2 nights in Mar 2019
Response from VBH on 2 Apr 2019
Thank you very much for your review and your positive feedback. We hope to welcome you back, soon.

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
They never had our booking!!!
Very unhappy that when we arrived they had NO record of our booking through you!! This was very stressful and worrying, we were tied, hungry, Thirsty and all we wanted to do was get our room! This was not a good start, in a different country not knowing if they could even give us a room!! After waiting in a lounge area we were finally called to the desk to be given a room, they said that you had not given them our booking, I am very upset and was made to feel we had done something wrong! I would like a full response from you as to what went wrong and why!! Why we were made to feel it was somehow our fault! This is the first time I have ever used you to book a hotel and after seeing the TV ads I was confident it was going to be Ok, but I was wrong, I received and email from you 4 days before travel saying the Hotel was looking forward to us arriving, but this was a lie as they never even had our booking!! Please could I have your comments reply, thankyou
Stayed 4 nights in Mar 2019
Response from VBH on 2 Apr 2019
Dear Michelle. We are really sorry to hear of the bad experience that you had on arrival at our hotel. We apologize sincerely and we will take all necessary measures to avoid this happening to someone else in the future. The fact that we did not have your reservation was definitely not your fault, and it was not the fault of expedia either. What actually happened is your reservation was sent to us, but not to the reservations department e-mail, but to another hotel e-mail. This caused the problem, and reservations did not have your reservation when you arrived. Thank you and we apologize once again.

10/10 Excellent

jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money, we were upgraded to a large sea view room - all round great stay, will be my first choice in future when visiting the area.
Response from General Manager on 28 Oct 2016
We are delighted to hear that you had a great stay with us and we are looking forward to welcoming you again in the near future.

8/10 Good

juan, g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacations
The location, staff and the facilities were above what I expected Well worth for the money Recommendable
Response from VBH on 28 Oct 2016
Dear Juan, we are delighted to hear that you stay with us was above your expectations. Thank you and hope to see you again soon.

10/10 Excellent

Minna Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastiskt fin personal, framförallt Carmen i receptionen och Marianna i poolbaren, vilken service och vilka vänliga personer. Otroligt nära stranden. Fräscha och fina rum samt de gemensamma utrymmena. God mat och bra frukost. Vill man ha en lugn och avslappnad semster så är Protaras och Vrissaki beach hotel platsen att åka till. Bodde på hotellet tillsammans med min 10 åriga son som älskade allt från poolerna till maten.
Stayed 7 nights in Apr 2023
Response from RESERVATIONS TEAM on 18 Apr 2023
Kära Minna Alexandra,Vi noterade med glädje det positiva betyg du har lagt ut på din Vrissaki Beach Hotel-upplevelse. Och ser fram emot att välkomna dig tillbaka.Med vänliga hälsningar,Dear Minna Alexandra,We noted with pleasure the positive rating you have posted on your Vrissaki Beach Hotel experience. And look forward to welcoming you back.With best regards,

6/10 Okay

Thomas

Stayed 1 night in Oct 2022
Response from VBH on 31 Oct 2022
Dear Thomas, thank you for your feedback and we would appreciate if you give us some more information as to why you gave 6 out of 10, in order to improve any shortfalls.

8/10 Good

CHRYSANTHOS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Πάρα πολύ κσλή
Stayed 2 nights in Oct 2022
Response from VBH on 31 Oct 2022
Chrysanthos thank you very much for your great review and comments.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was fine
Thank you All was good
Stayed 2 nights in Jul 2021
Response from VBH on 5 Jul 2021
Thank you very much for your excellent review and comments.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Τοποθεσία εξαιρετική, πρωσοπικο πολύ εξυπηρετικό, πρόγευμα φτωχικό το ψωμί δεν ήταν φρέσκο.
Stayed 2 nights in May 2021
Response from VBH on 25 May 2021
Thank you very much for your feedback and your comments regarding the bread, which we will take into account in our continuous effort for improvement

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beach hotel
very good location right next to the sandy beach, free parking, free hotel sunbeds, hotel kitchen serves unrefined meals but tasty, good service, in the rooms king beds very comfortable, although if the neighbors sit on the terrace at night you will not be able to sleep...
Stayed 3 nights in Sep 2020
Response from VBH on 7 Oct 2020
Thank you very much Piotr for your great review and positive feedback and comments.

6/10 Okay

Lilia

Travelled with family
Liked: Property conditions & facilities, room comfort
Mediocre
Not a 4 star hotel definitely but just a good 3 star one. Parking, swimming pool and breakfast area are too small in relation to the capacity of the hotel. Room was comfortable with a good fridge. WiFi was super. The ladies at the reception and staff who served breakfast were very kind and polite (dates of accommodation: 17-20/08/2020).
Stayed 3 nights in Aug 2020
Response from VBH on 22 Aug 2020
Dear Lilia, thank you for your feedback and your comments which we have noted and which will help us in our continuous effort for improvement in this difficult pandemic circumstances.

10/10 Excellent

evgenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from VBH on 17 Aug 2020
We thank you very much for your excellent review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeg syntes medarbejderne i receptionen var super søde og imødekommende. Værelset var super lækkert og god udsigt. Meget tilfreds.
Stayed 7 nights in Jul 2020
Response from VBH on 14 Jul 2020
Thank you very much for your excellent review, and we are delighted that everything was to your satisfaction.