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关于蒙马特歌剧院自由酒店的点评

3 out of 5
蒙马特歌剧院自由酒店
32 Rue Duperré, Paris, Paris

点评

8.4

很好

10 分 - 超赞。411 条好评,共有 1004 条点评" "
8 分 - 还可以。435 条好评,共有 1004 条点评" "
6 分 - 一般。111 条好评,共有 1004 条点评" "
4 分 - 很差。28 条好评,共有 1004 条点评" "
2 分 - 糟糕。19 条好评,共有 1004 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

8.2/10

服务设施

8.4/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

真实旅客

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
convenient location, friendly staff!
2022 年 12 月入住 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2022年12月21日 的回复
Dear Guest, Many thanks for your review.We are delighted that our location was ideal for you and thank you for your kind mention of our team.We look forward to welcoming you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

真实旅客

团体旅客
满意:住宿条件和设施,清洁度
交通方便。浴室乾淨,有玻璃隔離讓水不外流,只是熱水不穩定,有時候不熱會變成冷水。有熱水瓶煮熱水,有電梯搬運行李方便。整體性價比高,離蒙馬特近治安好。
2019 年 1 月入住 4 晚

10/10 超赞

Hung Yuan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
great hotel to stay!
reception service is good , willing to help proactively ,really enjoy the stay .
2018 年 9 月入住 1 晚

8/10 还可以

CL,Taiwan

满意:员工和服务,清洁度
交通方便
交通非常方便, 走路約五分鐘就有2&12號線地鐵, 還有公車站可直接到歌劇院拉法葉百貨及羅浮宮。 地鐵站附近有麥當勞及其他麵包店&家樂福, 買東西也非常方便。 但缺點是房間與浴室有點太小且設計似乎不太好, 每次洗澡完就會有許多水跑到外面。
2018 年 9 月入住 2 晚

6/10 一般

真实旅客

满意:员工和服务,清洁度
房间很小,浴室下水不通畅,还遭遇了停电,距离pigalle地铁站走路3分钟,交通便利。
2018 年 7 月入住 3 晚
Libertel Montmartre Opéra 于 2018年08月10日 的回复
你好, 很抱歉您没有完全享受在我们酒店住宿,特别是因为浴室。 我们会考虑您的意见并尝试改进我们的优惠。 我们希望能在我们的酒店再次见到您。 此致 Libertel Montmartre Opera团队

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 3 晚
Libertel Montmartre Opéra 于 2018年07月18日 的回复
Hello, Thank you for your good mark about our hotel. We really appreciate your comment and we hope to see you again in our hotel in Paris :) Sincere Regards,

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Libertel Montmartre Opéra 于 2018年04月9日 的回复
Hello, Thank you for your good mark about our hotel. We really appreciate it and we hope to see you again in our hotel in Paris :) Sincere Regards,

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 1 月入住 3 晚

8/10 还可以

ZHIWEN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 6 月入住 4 晚

10/10 超赞

Chieh

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

J,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice location
nice location n the moulin rouge is nearby ( but Montmartre area is our love - 28 studio / Dalida / Dali...)

8/10 还可以

J,L

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Near the metro n the theater
Clean n cozy ! Reasonable price N Starbucks / Macdonalds n city(market) are all nearby (of course we should try the local but it's kinda of comfort to see those familiar shops )

8/10 还可以

Tung man brian

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

Ka Ling

满意:清洁度、住宿条件和设施、客房舒适度

8/10 还可以

Dominik

与配偶出行
满意:清洁度、员工和服务、服务设施
Die Unterkunft war im Allgemeinen sauber, aber es gab einige Probleme wie Schimmel an den Gardinen, einen schwachen Wasserstrahl in der Dusche und fleckige Handtücher. Trotzdem war das Personal freundlich und die Lage in der Nähe der Bahnstation war praktisch. Wir haben das Frühstück nicht dort eingenommen, da es viele Essensmöglichkeiten in der Umgebung gab.
2024 年 5 月入住 3 晚

6/10 一般

Maximilian

与家人出行
满意:员工和服务,清洁度
This property is across Pink Mama. A overrated restaurant featured everywhere on Instagram. Due to this popularity of the restaurant, the street is busy and loud.
2024 年 5 月入住 4 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年05月13日 的回复
Dear Sir,Thank you for sharing your experience with us.We are pleased to hear that you found our rooms impeccably clean and our service to be excellent; maintaining high standards of cleanliness and guest satisfaction are priorities for us.However, we regret that you found the hotel's condition and room amenities not to your expectations. We are continuously working to improve our facilities to ensure a comfortable stay for all our guests. The bustling location near popular destinations, such as Pink Mama, can contribute to a lively atmosphere around our premises, and we apologize if this caused any inconvenience. We are proud that our rooms are well insulated against noise, offering a peaceful retreat in the heart of the city.It is rewarding to know that our service met your approval, and we appreciate your recognition of our dedicated staff's efforts to provide a welcoming and professional experience.We are looking forward to welcoming you again. All the best!Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

Joaquin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff and very attentive to our needs. We felt welcomed and it was a pleasant stay if only for a few hours.
2024 年 4 月入住 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年05月7日 的回复
Dear Sir,Thank you very much for this kind review.We are delighted to hear that our staff's friendliness and attentiveness made a significant impact on your experience, ensuring you felt welcomed and thoroughly enjoyed your brief stay with us. The positive remarks regarding the cleanliness of your room, the overall condition of our hotel, the services provided, and the amenities offered are particularly gratifying to receive. Such comments affirm our commitment to maintaining the highest standards for our guests. Your satisfaction is a testament to the team's dedication to creating memorable stays.We look forward to a return visit from you in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

Ciaran Gerard

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Definitely would stay here again
2024 年 4 月入住 7 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年05月5日 的回复
Dear Mr Gerard,Thank you very much for this kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

Jhoan alexis

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfcto
2024 年 4 月入住 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年04月29日 的回复
Cher Monsieur Jhoan,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.La propreté de nos chambres est une priorité absolue pour nous et recevoir une telle reconnaissance nous remplit de joie.La condition impeccable de l'hôtel Libertel Montmartre Opéra est le fruit d'un travail quotidien et votre satisfaction est notre plus belle récompense.Notre équipe est ravie de lire que le service a répondu à vos attentes, car nous nous efforçons d'offrir une expérience mémorable à nos hôtes.Il est également gratifiant de savoir que les aménagements de nos chambres ont contribué à rendre votre séjour agréable. Nous sommes heureux que vous ayez apprécié les équipements mis à votre disposition.Nous espérons vous compter de nouveau parmi nous.Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 一般

Leon

2024 年 4 月入住 3 晚

10/10 超赞

Minnur,Oakdale

满意:员工和服务,清洁度
Great hotel for its price and close to metro stations. Many restaurants in walkable distance.
2024 年 4 月入住 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年04月29日 的回复
Dear Guest, Thank you for this great review.It is gratifying to learn that our competitive rates contributed positively to your experience at Libertel Montmartre Opéra. We are also pleased that the hotel's proximity to the metro stations and the abundance of nearby dining options met your approval.Your commendation regarding the cleanliness of our rooms and the service provided by our team is greatly appreciated. Ensuring the comfort and satisfaction of our guests is our top priority, and your feedback affirms our commitment to this goal.We look forward to welcoming you back soon. Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

Mohammad Sadegh

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Noisy area.
2024 年 4 月入住 4 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年04月24日 的回复
Dear Mr Sadegh,Thank you for sharing your experience with us.We are delighted to hear that you found the condition of our hotel to be satisfactory and our service, as well as room amenities, met your expectations.We regret to hear that the vibrancy of the surrounding area did not contribute positively to your experience. Our hotel is indeed located in the lively heart of northern Paris, which can sometimes carry the energetic pulse of the city into our premises. However, we are glad to inform you that all our rooms are soundproofed to ensure our guests' comfort. Concerning room cleanliness, we maintain the highest standards and offer daily housekeeping, but we will take your feedback into consideration and strive to exceed expectations in all areas.We are looking forward to welcoming you again. All the best!Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

Serge,Greenfield Park

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Merci !
2024 年 4 月入住 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年04月17日 的回复
Cher Monsieur,Merci pour votre bel avis !Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Ce serait un plaisir de vous recevoir pour une autre expérience de qualité.Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

Gbolahan

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not a 5* hotel in terms of ratings but they do make you feel at home, and the hotel reception were very helpful describing how to get about
2024 年 4 月入住 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年04月17日 的回复
Dear Guest, Thank you for taking the time to comment on your stay at our hotel.It brings us great pleasure to know that our efforts to create a warm and welcoming atmosphere have resonated with you. Our team takes pride in assisting guests navigate the city and it is gratifying to hear that you found their recommendations helpful.Your commendations regarding the cleanliness of our rooms and the overall condition of the hotel are greatly appreciated and reflect our commitment to providing a comfortable and satisfying experience. While Libertel Montmartre Opéra may not be a 5* establishment, we are heartened that our service quality and attentiveness have left a lasting positive impression. We also note your thoughts on the room amenities and will continue to strive for excellence in every aspect of our guest experience.We hope to have the opportunity of welcoming you again in the future. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

louise

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel in great area.
2024 年 4 月入住 7 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年04月13日 的回复
Dear Madam,Thank you very much for this kind review of your stay.We are thrilled to learn that the cleanliness of your room met your expectations, and that the overall condition of our hotel contributed to a memorable stay.While our room amenities generally garner positive remarks, we appreciate your feedback and continuously strive to enhance our guest experience.Our team takes great pride in delivering exceptional service, and it is gratifying to know we succeeded during your visit.We look forward to welcoming you again. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

Miriam

满意:清洁度、员工和服务、住宿条件和设施
Very nice
2024 年 4 月入住 2 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年04月13日 的回复
Dear Madam,Thank you very much for this kind review of your stay.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to welcoming you again soon.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 一般

Lesly

与家人出行
满意:员工和服务
不满意:住宿条件和设施
close to everything
2024 年 4 月入住 4 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年04月13日 的回复
Dear Madam,Thank you for taking the time to leave a review of your recent stay.We are pleased to note that you found our service to be satisfactory, which is a testament to our staff's dedication to guest comfort.However, we regret to hear that some aspects of your stay did not meet your expectations. While we are proud of our hotel's upkeep, we understand that perceptions of hotel condition can vary, and we are continuously working on improvements. Our commitment to cleanliness is unwavering, and we take your feedback seriously as it helps us maintain our high standards.We hope that the amenities provided in your room, including free WiFi, tea/coffee maker, and ironing facilities, contributed to a comfortable stay, even if there's room for enhancement in this area.We all hope to welcome you again.Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

Paul

与家人出行, 与配偶出行, 团体旅客
满意:清洁度、服务设施、住宿条件和设施
Our superior room was reasonably sized and well finished off although others found their standard rooms very small. Shower was exceptionally clean. On the sixth floor we had a partial view of the Eifel tower but noise from the street still traveled up late into the night on Friday and Saturday. We had a problem with our kettle not working which took 2 days to sort out. Bed quite good size and comfortable
2024 年 4 月入住 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年04月10日 的回复
Dear Sir, We appreciate the time you have taken to provide us with your opinion of your stay.It's delightful to hear that you appreciated the finish and comfort of our superior room, as well as the cleanliness of the shower and the view of the iconic Eiffel Tower from your room.However, we regret to hear about the disturbance from street noise. Our rooms are soundproofed to ensure a peaceful stay, but we understand that some external noise can be particularly persistent on busy nights. The issue with the kettle is certainly not reflective of our standard of service, and we are sorry for any inconvenience this caused during your stay.Your kind words about the bed comfort and the overall cleanliness of the room resonate with our commitment to providing a comfortable and welcoming environment. We also appreciate your recognition of the quality of our room amenities.We hope to welcome you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 一般

OSAMU

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施
夜は新宿三丁目みたいな街の近くでした。
2024 年 3 月入住 2 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年03月30日 的回复
Osamu様、この度はLibertel Montmartre Opéraをご利用いただきまして、ありがとうございました。お部屋の清潔さにご満足いただけたようで嬉しく思います。また、当ホテルのサービスやアメニティに対する高評価も感謝申し上げます。ホテルの状態に関しては、お客様のご期待に添えず申し訳ございません。日々の改善を目指し、お客様に快適にお過ごしいただけるよう努めてまいります。またのお越しをお待ちしております。Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

Annet,Homestead

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 4 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年04月3日 的回复
Dear Madam,Thank you very much for this kind review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to the pleasure of welcoming you back. Many thanks again,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

Lewis

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff also allowed us to leave bags as our train back home was later on in the day.
2024 年 3 月入住 2 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年04月3日 的回复
Dear Sir,It's a real reward to receive such a great review.We're delighted to hear that our staff made a positive impression and accommodated your luggage needs for a more convenient departure. It's also gratifying to know that our commitment to cleanliness and overall hotel condition met your expectations, and you were satisfied with the amenities provided in your room. We strive to offer a seamless experience, and your feedback affirms our efforts.We all hope to welcome you back in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

Matthew

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年03月11日 的回复
Dear Sir,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.Thank you again; we look forward to welcoming you back soon.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

Philip,Leeds

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location 30 minutes to Gare du Nord. Helpful and friendly staff. Good room with coffee facilities and decent television. Breakfast okay, wasn't outstanding but the fact it started at 06.30 am benefited me greatly.
2024 年 3 月入住 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年03月11日 的回复
Dear Sir, Many thanks for having taken the time to review your stay.We're delighted to hear that our location was convenient for your travels, and that you found our staff to be helpful and friendly. It's wonderful to know that our room amenities, including the coffee facilities and television, added to the comfort of your stay. We appreciate your feedback on the breakfast and are glad that the early start time accommodated your schedule.We look forward to welcoming you back on a future trip.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

Abraham

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean rooms, friendly staff. Steps away from multiple metro options. Lively area with lots to do.
2024 年 2 月入住 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年03月4日 的回复
Dear Sir,Thank you for your kind review of your recent stay at our hotel.We are delighted to hear that the cleanliness of our rooms met your expectations and that you found our staff to be friendly. It's also great to know our location provided you with convenient access to the metro and the vibrant atmosphere of the area. Your satisfaction with the amenities provided in our rooms, including the free WiFi and flat-screen TV, is much appreciated.All of the team very much hope that we will have the chance to see you again very soon.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

JaTaya

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was great! It was our first time in Paris and they had so many food options, so much to explore and it was walkable! The staff was soo friendly as well! Everything was great honestly! You weren’t far from a lot either!
2024 年 2 月入住 4 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年03月4日 的回复
Dear Guest,Thank you for such a positive review.We're thrilled to hear that our location provided a convenient base for your Parisian adventures and that our team's friendliness contributed to a memorable stay. It's great to know that you found the array of dining options in the vicinity appealing, and we're delighted that the room cleanliness and amenities met your expectations. Our commitment to providing a serene environment is echoed in your appreciation for the soundproof rooms, ensuring a peaceful retreat amidst the city bustle.We look forward to seeing you again in the future. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 一般

Krisha

不满意:清洁度
2023 年 11 月入住 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年03月4日 的回复
Chère Madame,Cher Monsieur,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Nous espérons avoir le plaisir de vous vous recevoir à nouveau pour un séjour 100% réussi.Bien cordialement,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

Angela

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front counter staff were excellent and friendly. Shower did clog for no reason, no places to put your own shampoo and conditioner. Was not left tp or towels one days but was rectified the next. Breakfast not worth the cost and do not except North American style breaky. They don't do that! Close to subway and sex shop row but felt safe.
2024 年 2 月入住 8 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年02月20日 的回复
Dear Madam,We would like to thank you for taking the time to leave this review about your recent visit.We're delighted to hear that our front counter staff made a positive impression with their excellent and friendly service. Our team strives to offer a welcoming atmosphere and your acknowledgement is greatly appreciated. We take note of your comment regarding the shower and apologize for any inconvenience. Rest assured, we maintain all rooms to be soundproof for a peaceful stay, as your comfort is our priority. While our continenal buffet breakfast at 12 per personn offerings are designed to provide a variety of options, we understand that preferences can vary, and we're sorry to hear it did not meet your expectations. Being located in the heart of northern Paris, we're glad you appreciated the convenience to local transport and felt safe in the surroundings.We look forward to welcoming you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

REGNIER

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Les yeux fermés ! Au top
Chambre 604 un véritable cocon, un bonheur. Tout le monde est souriant Propreté au top
2024 年 2 月入住 5 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年02月19日 的回复
Cher hôte,Merci beaucoup pour votre commentaire.Nous sommes ravis de lire que la chambre 604 a été un véritable cocon pour vous et que le bonheur a été au rendez-vous. L'accueil souriant de notre équipe et la propreté impeccable sont des aspects que nous tenons à cœur, et votre reconnaissance est pour nous une véritable récompense. Votre appréciation de la tranquillité de nos chambres insonorisées est également un point de fierté pour notre établissement.Au plaisir de vous revoir parmi nous,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

Rodrigo

满意:清洁度、员工和服务、住宿条件和设施
Hotel ótimo custo benefício funcionários super atenciosos
2024 年 2 月入住 4 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年02月19日 的回复
Caro Senhor, estamos gratos pela sua preferência e comentário.Apraz-nos saber que a nossa equipa atendeu às suas expectativas, oferecendo um atendimento personalizado e caloroso. Simultaneamente, é gratificante receber os seus elogios relativos às nossas tarifas competitivas.Teremos muito gosto em recebê-lo novamente. Cumprimentos,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

Stephanie

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good.
2024 年 2 月入住 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年02月14日 的回复
Dear Madam,Thank you very much for this kind review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

Alexis

商务旅客
满意:清洁度
不满意:员工和服务
2024 年 1 月入住 5 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年02月1日 的回复
Cher Monsieur,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes heureux que vous ayez passé un agréable séjour dans notre établissement. Nous sommes toutefois désolés que la qualité de service ne vous ait pas satisfait. Le service fait partie de nos priorités et nous vous prions de nous excusons pour ce manquement inhabituel.Nous allons suivre ceci de près.Nous espérons avoir le plaisir de vous revoir parmi nous pour un séjour impeccable.Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

Rachel

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient for Monmatre area and Moulin Rouge
2024 年 1 月入住 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年01月30日 的回复
Dear Madam,Thank you very much for this kind review of your stay.We're delighted to hear that our location was highly convenient for your visits to the Montmartre area and Moulin Rouge, and it's wonderful to know that you found our rooms to be impeccably clean. Your satisfaction with our room amenities, including the complimentary Wi-Fi, flat-screen TV, and tea/coffee maker, is also very pleasing to hear. While we are pleased with the positive aspects of your stay, we notice that there may have been areas where we did not fully meet your expectations. We are committed to maintaining a high standard of service and hotel condition, and we continuously strive for excellence in all areas. Your feedback is invaluable to us as it helps us to identify areas of improvement.We look forward to the pleasure of welcoming you back. Many thanks again,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

Juan Jose

2024 年 1 月入住 2 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年01月30日 的回复
Dear Sir,Thank you for such a positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

yesmin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Central
Brilliant reception and easy check in. Staff great. Room really clean and cleaned all day. Would recommend as I’ve stayed here a few times.
2024 年 1 月入住 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年01月30日 的回复
Dear Guest,Thank you for taking the time to share your positive feedback.We're thrilled to hear that our reception team provided a brilliant service upon check-in. It's great to know that our commitment to cleanliness met your standards, and we appreciate your recommendation. We are glad that you found the room comfort to be satisfactory during your multiple stays.We all look forward to seeing you again in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 一般

Johnathan

Location is a quick walk to Moulin Rouge and Metro. Could hear the room next door, and doors closing were loud. Coffee is a pay machine in the lobby, instant coffee and a kettle in the room.
2024 年 1 月入住 4 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年01月30日 的回复
Beste Meneer,We appreciëren uw beoordeling.We're glad to hear that our prime location provided you with convenient access to the Moulin Rouge and Metro, making your exploration of Paris easier.We regret to hear about any disturbances you experienced with noise. Our rooms are soundproof, and we aim to provide a peaceful environment for all our guests.We hope that we have the pleasure of welcoming you back in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

PRIOLET

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年01月23日 的回复
Cher hôte,Merci pour cet avis positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

Petra

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年01月23日 的回复
Dear Madam,Thank you very much for this kind review of your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

Walter Boris

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service, convenient location, easy access to metro and bus services. Definitely we will stay again in your hotel next time coming.
2023 年 12 月入住 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年01月16日 的回复
Dear Walter Boris,We thank you for this kind review.We are thrilled to hear that our hotel's location offered you the convenience you needed for easy travel around the city. It's wonderful to know that the cleanliness of our rooms met your expectations and that you were satisfied with the amenities provided, including the free Wifi and flat-screen TV. Our team is heartened by your appreciation for the service provided during your stay.We would love to have you back.All the best,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 还可以

Gaston

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年01月16日 的回复
Cher Monsieur, Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.J'espère avoir le plaisir de vous recevoir à nouveau très prochainement,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 超赞

Luvia Erendira

满意:服务设施,清洁度
Todo excelente
2023 年 10 月入住 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 于 2024年01月16日 的回复
Querida Luvia Erendira, Su magnífica reseña nos ha llenado de satisfacción.Nos complace enormemente que haya encontrado la limpieza de la habitación a su satisfacción completa y que los servicios ofrecidos en la habitación hayan cumplido todas sus expectativas, incluyendo la conexión Wifi gratuita, la televisión de pantalla plana y la comodidad de las instalaciones para hacer té y café.Sin duda, será un placer recibirla de nuevo muy pronto en su próxima visita.Un cordial saludo,Mélanie CHEVOLLEAU, Adjoint de Direction