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Reviews of Maison ELLE Paris

4 out of 5
Maison ELLE Paris
14 Rue Brey, Paris, Paris

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 128 reviews" "
Rating 8 - Good. 23 out of 128 reviews" "
Rating 6 - Okay. 6 out of 128 reviews" "
Rating 4 - Poor. 1 out of 128 reviews" "
Rating 2 - Terrible. 0 out of 128 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024
Response from Giorgio Front Desk on 30 Apr 2024
Dear Jennifer,Thank you for your excellent review. We hope we'll have the pleasure to welcome you again very soon.Sincerely,Giorgio and the reception team

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Literally flew in and out but a charming place, well designed rooms. Stylish little place, will stay here again
Stayed 1 night in Feb 2024
Response from Giorgio Front Desk on 20 Apr 2024
Dear Jamie,Thank you for your excellent review. We have been delighted to be your host and are looking forward to welcoming you again in the future. Kindest regards,Giorgio and the reception team

8/10 Good

Joanna

Stayed 6 nights in Dec 2023

10/10 Excellent

Jesus, Southwest Ranches

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel personnel is like a family and they treat you like that. Everyone is always smiling at you, and willing to help you with anything.
Stayed 6 nights in Oct 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location are amazing
Stayed 3 nights in Oct 2023

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel .
Stayed 3 nights in Aug 2023

10/10 Excellent

Gary, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Maison Elle is a gem. It's an intimate, friendly, small hotel with well-appointed rooms and a wonderful, welcoming and helpful staff. The location couldn't be better, being just steps from l"Etoile and a transportation hub both for metro and RER that can get you almost anywhere you want to be in the region.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jerry

Stayed 1 night in Apr 2023

10/10 Excellent

Jennifer

Stayed 8 nights in Apr 2023

10/10 Excellent

Jerry

Stayed 2 nights in Apr 2023

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

jordan, san diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff
Stayed 1 night in Mar 2023
Response from L'équipe Maison Elle on 6 Apr 2023
Dear Jordan,Thank you for this very positive review.Thank you again for your pleasant feedback.Thank you for complimenting our team. We will be sure to pass this on to them.It is a real pleasure to see your satisfaction. We give the best of ourselves on a daily basis to maintain the charm of this, a place that is dear to our hearts.We look forward to seeing you! It would be a real pleasure to have you back with us again.L'équipe Maison Elle

10/10 Excellent

Carlos, Elmwood Park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellently located hotel near the arc de triomphe. Room we had was spacious, specially considering what is normal for Paris! Breakfast options are good and staff is very friendly. Would definitely return!
Stayed 1 night in Mar 2023
Response from The Maison Elle team on 24 Mar 2023
Dear Carlos, what a pleasure to read your comment! We are delighted to learn that you enjoyed your stay and more particularly the comfort, the location, the breakfast and the welcome of the teams. The well-being of our guests is very important. It will b a pleasure to welcome you gain in our establishment.

10/10 Excellent

Jay Birchley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent all round
Stayed 2 nights in Feb 2023
Response from The Maison Elle Team on 24 Mar 2023
Dear Jay Birchley, Thank you for your review and we are delighted to see that your stay met your expectations. We would be please to welcome you again.

10/10 Excellent

Abbey

Stayed 3 nights in Jan 2023
Response from The Maison Elle team on 24 Mar 2023
Dear Abbey, Thank you for taking the time to leave us a review. We are delighted to see that your stay met your expectations. We would be happy to welcome you again.

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

David

Stayed 1 night in Oct 2022

10/10 Excellent

Jeannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location,very friendly staff, nice little touches like a welcome drink and an honour bar with little treats in the evening. Plenty of cafes nearby for breakfast, and many restaurants within a few minutes walking. The room itself is quite nice but has very little space to put your stuff.
Stayed 3 nights in Oct 2022
Response from The Flanelles Team on 1 Nov 2022
Dear Jeanette, Many thanks to take your time to send us your lovely feedback, we really appreciate it. We are delighted to know that you enjoyed your stay among us and that you liked our area. We hope to see you back soon. Sincerely, the Flanelles Team

10/10 Excellent

isaac, los angles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel very nice staff. They will try to help you anyway they can.
Stayed 5 nights in Oct 2022

10/10 Excellent

Aiman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fantastic and lovely staff.. location is great , clean room and well decorated. I really love the staff … the best
Stayed 3 nights in Oct 2022
Response from The Flanelles Team on 1 Nov 2022
Dear Aiman, What a joy for us to discover your amazing feedback regarding your stay in our parisian gem ! We are delighted that you enjoyed your time with us. Thank you for your kind words about our team, this is our greatest reward. We would be happy to see you again. Best regards, the Flanelles Team.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 7 nights in Oct 2022
Response from The Flanelles Team on 1 Nov 2022
Dear Mark, Thank you for taking the time to share your feedback with us, we really appreciate it. We are delighted to read that you enjoyed your stay and we hope to see you soon back during your next trip in Paris. Kind regards, the Flanelles Team.

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Sharaye

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from The Flanelles Team on 1 Sept 2022
Dear Sharaye, What a joy for us to discover your amazing note, thank you for that. We are delighted to know you enjoyed your stay and hope to see you back soon. Kind regards, the Flanelles Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from The Flanelles Team on 1 Sept 2022
Dear Guest, Thank you very much for sending us this wonderful note. We hope to see you again very soon for an equally positive experience. Best regards, the Flanelles team.

6/10 Okay

Gurpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No water supplied in room or fridge in our room type. Had to wait until after 3pm despite advertised time to check in. Hard after a long day travelling.
Stayed 2 nights in Aug 2022
Response from The Flanelles Team on 1 Sept 2022
Dear Gurpal, Thank you for taking the time to send us your feedback. We are sorry to read that your stay was not up to your expectations, please know that we have taken into account all your comments to improve our services.We hope to have the opportunity to welcome you again and to leave you a pleasant memory as we know how. Kind regards, the Flanelles team.

10/10 Excellent

Benilde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Would absolutely stay there again!
Stayed 2 nights in Jul 2022
Response from The Flanelles Team on 16 Aug 2022
Dear Benilde, Many thanks to take the time to share with us your amazing feedback. We are delighted to read how much you enjoyed your stay in Paris. We hope to see you back very soon. Kind regards, the Flanelles Team

6/10 Okay

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
We felt ignored throughout our entire stay - we were barely acknowledged by the staff. The room wasn’t very clean - there was hair in the glasses - but it was well designed and worked well. The area was great.
Stayed 2 nights in May 2022
Response from The Flanelles Team on 29 Jun 2022
Dear Robert, Thank you for taking the time to write us your feedback about your stay with us. We are sorry to read that your experience did not meet your expectations. Please be assured that all your comments have already been taken into account in order to improve our service. We hope to have the opportunity to welcome you again and offer you the welcome you deserve. Yours faithfully, the Flanelles Team

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from The Flanelles Team on 19 Jun 2022
Chère Grace, Toute l'équipe du Flanelles Paris souhaite vous remercier pour la superbe note que vous nous avez adressé. Nous vous en sommes sincèrement reconnaissant. Nous espérons vous revoir très bientôt. Cordialement, l'équipe du Flanelles

10/10 Excellent

Pedro

Stayed 3 nights in May 2022
Response from The Flanelles Team on 16 Aug 2022
Dear Pedro, Thank you for sending us this wonderful note. We really appreciate that you enjoyed your stay. We hope to see you again very soon. Best regards, the Flanelles Team

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, stylish and friendly beautiful hotel. Great location and staff was outstanding!!!!
Stayed 1 night in Mar 2022
Response from The Flanelles Team on 22 Mar 2022
Dear Manuel, Thank you for taking the time to share your feedback regarding your stay. We are delighted to read that you enjoyed your experience with us. We hope to have the chance to welcome you again on your next visit to Paris. Best regards - the Flanelles Team

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent! We really enjoyed our stay which was made extra special by the staff through their friendliness and willingness to help. The breakfast was great and the hotel had a lovely atmosphere. It is in a perfect location for the arc de triomphe and champs elysees!
Stayed 3 nights in Nov 2021
Response from The Flanelles Team on 6 Dec 2021
Dear Tanya, Thank you for taking a moment to share with us your experience regarding your stay at Flanelles. It pleases us to know how our services met your expectations. All team is happy to see you enjoy your time. We hope to see you soon at Flanelles. Have a beautiful day, the Flanelles team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Clean hotel.
Stayed 1 night in Aug 2021
Response from The Flanelles Team on 17 Aug 2022
Dear Guest, Thank you for taking the time to share with us your feedback. We are pleased to read how much you enjoyed your stay. Thank you for mentioning the cleanliness of our establishment. We hope to see you back soon. Best regards, the Flanelles team.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh but not bad
This hotel was just okay, we wish we had gone back to Regence Etoile. It was not the nicest hotel on not the best block.
Stayed 6 nights in Jul 2021
Response from The Flanelles Team on 17 Aug 2022
Dear Guest, Thank you for taking the time to share your feedback. We are sorry to read that your experience did not meet your expectations. We hope to have the opportunity to welcome you back and leave you with the lovely memories that we know how to make. Sincerely yours, the Flanelles team.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the staff is great
Stayed 2 nights in Jul 2021
Response from The Flanelles Team on 17 Aug 2022
Dear Guest, Thank you for your feedback, we really appreciate the fact that you take the time to share it. We are delighted to read you enjoyed your stay. We hope to see you back soon. Best regards, the Flanelles team.

10/10 Excellent

Ramzi, Beirut

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location in the center of Paris, rooms have a modern design and great use of space as opposed to other 4 star hotels in Paris. Staff were great and very accommodating.
Stayed 1 night in Jan 2021
Response from The Flanelles Team on 17 Aug 2022
Dear Ramzi, Thank you for taking the time to share with us your feedback, we really appreciate it ! We are delighted to read you enjoyed your stay. It would be a pleasure for us to welcoming you again in the futur. Best regards, the Flanelles team.

10/10 Excellent

boris

Stayed 1 night in Sep 2020
Response from The Flanelles Team on 17 Aug 2022
Très cher Boris, Toute l'équipe tient sincèrement à vous remercier pour cette superbe note. Nous serons enchantés de vous revoir de nouveau parmi nous prochainement. Cordialement, l'équipe du Flanelles.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from The Flanelles Team on 16 Aug 2022
Dear John, What a joy for us to discover this amasing note ! All the team want to say thank you for that and we hope to see you very back soon in Paris. Have a beautiful day, the Flanelles team.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
nice hôtel with lots of restaurants nearby
This nice little boutique hotel was perfect for my short stay & offered the advantage of having many different restaurants in the same street. One of the only downside I noticed was the fact that the bathroom is completely transparent so not very good when sharing the room & the service was slow (but good nevertheless).
Stayed 1 night in Aug 2020
Response from The Flanelles Team on 16 Aug 2022
Dear guest, A warm thank you for taking the time to send us your feedback regarding your experience with us. We are pleased to read you enjoyed your stay in particular our central and idyllic location. We hope to see you again in our parisian home. Kind regards, the Flanelles Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from The Flanelles Team on 16 Aug 2022
Dear Guest, All the want to say thank you for this note ! We really appreciate the fact that you take your time to send it to us. We looking forward to welcome you in the futur. Best regards, the Flanelles Team.

10/10 Excellent

Cillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Fantastic hotel, one of the nicest I have stayed in Paris. The staff are very helpful and the addition of the spa is such a great touch.
Stayed 3 nights in Feb 2020
Response from The Flanelles Team on 16 Aug 2022
Dear Cillian, Thank you for taking the time to share your feedback with us. All the team are delighted to read how much you loved your stay. We hope to see you back soon. Best regards, the Flanelles team

10/10 Excellent

Wendy, Brooklyn, NY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a very convenient location. Loved the breakfast and the comfortable beds. I can’t wait to try the spa next time!
Stayed 5 nights in Feb 2020
Response from The Flanelles Team on 16 Aug 2022
Dear Wendy, What a pleasur for us to discover your feedback, thank you so much ! We are pleased to read you enjoyed your stay. All the will be delighted to welcoming you back. Best regards, the Flanelles team !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from The Flanelles Team on 16 Aug 2022
Dear guest, Thank you so much for this amasing note ! We really appreciate it. We look forward to welcoming you in the futur. Best regards, the Flanelles team.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is very stylish and cosy. The staff are extremely welcoming and friendly. The opportunity to make your own cocktail is a great addition. Great location - super close to all the shops and restaurants.
Stayed 3 nights in Dec 2019
Response from The Flanelles Team on 16 Aug 2022
Dear guest, Thank you for this amasing review, we really apreciate it ! All the team are pleased to read how much you enjoyed your stay. Don't hesitate to come back again during your next trip in Paris. Best regards, the Flanelles Team

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful little hotel warm and friendly nice decor
Stayed 1 night in Dec 2019
Response from The Flanelles Team on 16 Aug 2022
Dear Angela, Thank you for taking the time to share your review with us. We are delighted to read how much you enjoyed your parisian stay. It would be a pleasur for us to welcome you again in the futur. Best regards, the Flanelles team.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Flanelles team on 10 Dec 2019
Dear Christopher, we thank you very much for your reservation and stay at Flanelles. We appreciate your comment, we are very happy to see that you enjoy our location and service. We really hope welcome you back very soon. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Flanelles team on 10 Dec 2019
Dear Guest, we thank you very much for your reservation and stay at Flanelles. We appreciate your comment, we are very happy to see that you enjoy our location and service. We really hope welcome you back very soon. Regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Flanelles team on 10 Dec 2019
Dear Guest, we thank you very much for your reservation and stay at Flanelles. We appreciate your comment, we are very happy to see that you enjoy our location and service. We really hope welcome you back very soon. Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, clean and tidy, great position for transport.
Stayed 5 nights in Sep 2019
Response from Flanelles team on 20 Oct 2019
Dear Guest, We are extremely happy to read your feedback, it is a pleasure to see you enjoy our rooms and efforts. We will be delighted to welcome you back soon, please do not hesitate to contact us directly to make your new booking.

10/10 Excellent

Kim, Chicago, Il

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonjour- Convenient and beautiful location. Wonderful property with lots of amenities. Polite, engaging and attentive staff made us feel very welcome. Loved our time here and will definitely stay again. Merci!
Stayed 5 nights in Aug 2019
Response from Flanelles Team on 20 Oct 2019
Dear Guest, we thank you very much for your reservation and stay at Flanelles. We appreciate your comment, we are very happy to see that you enjoy our location and service. We really hope welcome you back very soon. Regards

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flanelles is a nice little hotel not far from Arc de Triomphe. It has a home away from home feel about it with very friendly staff that work hard to make sure everything is ok. There is ample restaurants nearby and very close to a Metro station so moving around is quite easy.
Stayed 7 nights in Aug 2019
Response from Andres - Directeur on 21 Aug 2019
Dear Guest, we thank you very much for your reservation and stay at Flanelles. We appreciate your comment, we are very happy to see that you enjoy our location and service. We really hope welcome you back very soon. Regards