Dear Jill, Thank you for taking the time to share your experience at our condo. We're delighted to hear that you found your stay comfortable and the location convenient for your needs. We sincerely apologize for the inconvenience with the door lock code and our response system. We want to assure you that we are reviewing our procedures to improve our communication and respond more swiftly to our guests' needs. Your feedback is invaluable to us in this process. Should you decide to stay with us again, we'll make sure that your experience is seamless and enjoyable from start to finish. Thank you for choosing our condo for your trip, and we hope to welcome you back soon!

Hi Randall, Thank you for choosing to stay with us during your family ski trip. We're so glad to hear that you enjoyed your time here and that the location and communication were both to your satisfaction. We apologize for any confusion with accessing the garage and will take your suggestion into consideration when providing directions to future guests. Thank you for bringing this to our attention, we want all our guests to have a seamless experience during their stay. We hope to welcome you back for another enjoyable visit in the future!

We are delighted to hear that you enjoyed your stay at our condo, Alan! Our team takes great pride in providing a comfortable and convenient experience for all of our guests. It's wonderful that our location met your expectations and offered easy access to the slopes and transportation. Thank you for recommending us! We hope to have the pleasure of welcoming you back for another relaxing stay in Park City. Happy travels!

Thank you for choosing to stay at our property, Luke. We are so delighted that you enjoyed the location and convenience of our hotel during your ski trip! We love providing our guests with easy access to the slopes and I am thrilled that you were able to take full advantage of this during your stay. Our team is dedicated to ensuring a comfortable and seamless experience for all our guests, and I'm glad we succeeded in making your vacation stress-free. Thank you again for the positive feedback and we hope to welcome you back soon!

Thank you for choosing Empire House for your recent stay in Park City, Deirdre. I'm so glad to hear you had an amazing two weeks and that our property and team played a role in making it a perfect vacation. Our location is definitely something we're proud of, being so close to the mountain and other amenities. It sounds like you made the most of it by walking around and taking advantage of the bus service. I'll pass along your compliments to our team and let them know their efforts are appreciated. We look forward to welcoming you back to Empire House for your next vacation!

Dear Amy, Thank you for taking the time to share your experience with us. Our guests are our top priority, and we genuinely value your feedback. We apologize for any inconvenience caused by the door code glitch but are glad to hear it was resolved quickly by our attentive team. We understand that seeing the building under renovation may not have been as visually appealing - we wish this were something under our control. We assure you that once completed, it will significantly enhance the overall experience for our guests. We are sorry to hear about the hot water issue and the heat not working correctly, which has caused the relocation. We take these matters very seriously and have addressed them with the HOA to prevent any similar issues in the future. We're pleased to hear that you were happy with the new, upgraded unit and enjoyed the added amenities like the hot tub. We appreciate your kind words about our hosts' responsiveness. If you would like to discuss anything else offline, please don't hesitate to contact us. Thank you again for choosing iTrip, and we hope to host you on your next trip!

Dear Sharon, Thank you for choosing our home for your recent ski trip! We are thrilled to hear that our location and amenities met your expectations and made your stay more enjoyable. Our goal is to make your vacation as convenient and comfortable as possible. We appreciate your positive review and hope to welcome you back in the future for more fireplace snuggles and slope adventures!

Hi Arlene, thank you for choosing our home for your family's vacation and leaving us such a delightful review! We are thrilled to hear that our space and layout were perfect for your family of four. Also glad that the inside parking was appreciated - we strive to make every aspect of your stay comfortable and convenient. We hope to welcome you back soon for another wonderful stay at our location.

Thank you for choosing to stay with us, Michael. We apologize for the inconvenience of being moved to a different property last minute, but I'm glad to hear that it turned out to be an upgrade and in such a fantastic location. Our team strives to ensure our guests have a memorable experience and we're happy that we were able to resolve any issues quickly. We appreciate your feedback and hope you'll consider us for your next trip to Park City!

Thank you so much for your review, Jonathon! We are thrilled to hear that you had such a great experience staying at Empire House 1D. It sounds like the perfect combination of our location being in close proximity to Park City and our safe and secure parking were what made your stay outstanding. We strive for excellence and are grateful that you noticed our efforts. We look forward to having you stay with us again soon!

Thank you for taking the time to review your stay, Jane. We love hearing from our guests and appreciate your constructive feedback! We’re pleased to hear that you had a good time during your stay with us despite the heat of the home in the evening. We apologize for not having enough fans or windows to cool it off and will definitely look into getting more for future guests so they feel comfortable in their rentals. Although the location is not as central in summer as winter, we always strive to make sure each guest feels taken care of regardless of the season and weather at which point you stayed with us. Thank you again for giving us this opportunity to learn and improve. We hope that you will visit Park City again soon!

We apologize for the inconvenience you experienced due to the lack of hot water while staying with us. We are pleased to hear that Nicky was able to help resolve the issue quickly by relocating you to another property. We understand the importance of hot water and we strive to provide optimal comfort and convenience for our guests. Your trust in us is important, and we appreciate your feedback as it helps us continuously improve our services. Thank you again for your business, and we hope that you’ll consider staying with us again.

Hello Michael, thank you for your positive feedback! We strive to provide our guests with the best experiences as possible. Glad you enjoyed the wonderful location and found everything you need. It was a pleasure to host you and hope you will come back soon!

Hello Sean, thank you for the 5 stars! We hope to see you again.

Hello Virginia, thank you so much for sharing your review and your experience. Isn't the location wonderful? It's perfect for a Park City vacation with your family. We are so excited to host you again next time!

Hello Troy, thank you for sharing your wonderful feedback and for recommending our home. We're glad you found it perfect for your trip! Indeed the location and convenience of this home is unbeatable. Thank you for staying with us! We are looking forward to hosting you again.

Thanks so much for the positive review, Chung! We are thrilled to hear that you had an amazing stay with us and thank you for your feedback! We pride ourselves on delivering quality service and we take great pleasure in knowing we have met your expectations. We look forward to seeing you again soon.

Thank you for taking the time to write your review, Sean! We are so thrilled to hear that our park city property was perfect for your stay. It's great to hear that you found the property to be clean and equipped with everything you needed to cook for the week. Our customers always mention what a convenience it is to have garage parking in the basement of the property and we're thrilled that it made such a big difference in your stay. We can't wait until you come back and stay with us again! In the meanwhile, please don't hesitate to reach out if there is anything else that we can do. Thanks again for being such an amazing guest!

Thank you, Rusty, for your fantastic review! We truly appreciate your positive feedback and are glad to hear that your stay was great. Your support means a lot to us. Thanks again for taking the time to leave us your kind words.

Thank you for your high rating and positive feedback, Pam! We're happy to hear that our convenient location, cleanliness, and additional amenities like the garage and fireplace enhanced your stay at our property. It was a pleasure having you as our guest and we hope to welcome you back for another memorable visit in the future.

Thank you for choosing to stay at our property during your visit to Park City, Syney. We appreciate you taking the time to leave a review and we are delighted to hear that you enjoyed your stay overall. We apologize for the inconvenience with the front door code and the issue with the TV in the front room. As for the privacy curtain, we have made note of this and will work on finding a solution for future stays. Our team is always available to assist with any issues or concerns and I'm glad to hear they were able to help in a timely manner. We truly value your feedback as it helps us improve our services and ensure that our guests have an enjoyable experience. We hope to have the opportunity to welcome you back in the future!

Hello Ruth, thank you for your 5-star review! We appreciate your feedback and will make sure this is addressed. Thank you for staying with us and we hope you had a lovely stay!

Dear Eileen, Thank you for taking time to share your vacation experience with us and other travelers. We take our guests feedback seriously and want you to know that we are in the process replacing both the sofa and chairs. We have also let the cleaning staff know about the wire you found under the bed. We are quite surprised to read your review as we did not hear anything from you during your 3 day stay. At the time of booking we opened multiple lines of communication (text #, phone # and email)

Hi Sandra, thank you for your review. We're glad the home worked out for you and you were still comfortable. It has been a pleasure hosting you!

Thanks for leaving us with a 5-star, Dave! See you again!

Hello Mark, we are very happy to know that you will stay with us again! We look forward to it!

Hello, thank you for leaving us with your generous review. We are happy to read that you had a great experience and we hope that we will see you again on your next trip to Park City!

Hello Michelle, we are thrilled to hear that you would stay with us again! We look forward to welcoming you back!

Hello Ingrid, thank you for your recent stay and for sharing your review. We are happy that you liked the location of our home and we hope that you'll consider us again on your next visit to Park City!

Hi Sebastian, we will eagerly look forward to your return! Thank you so much!

Thanks for your honest feedback. We woild love to host you again in the future.

Hi Tiffany, thank you for sharing this. We always do our best to make sure that the home is in top shape when guests arrive, we apologize if you have encountered hot water issues but we're glad our maintenance was able to fix it. We hope to see you again on your future visit to Park City!

Thank you for your kind review! We're so pleased that the home worked well for your stay. Please come again!

Thank you so much for your feedback and glad you enjoyed your stay with us.

Thank you for taking the time to share a review about your visit with us! We are delighted to have earned such positive feedback and hope we have the opportunity to do so again in the future.

Thank you for your review luca. Come back again soon

We would be excited to host you again. Thank you for your review

Thank you for the wonderful review. Glad your family enjoyed your stay with us.

Dear Julie, Thank you!! Please come back soon!

Thank you for the awesome review. come back again soon. We would love to host you again

Thank you for your kind review! We're so pleased that the home worked well for your stay. Please come again!

Dear Jason, thank you!! Please come back soon!

We're glad to hear that you had enjoyed your stay with us. We look forward to hosting you again in the future.

Thank you Meg!

We're pleased the location was great for your trip. Hurry back!

Thank you for such a lovely review! We'd love to host you again, hurry back!

Dear Tom, WOW! What a complimentary review, Thanks so much for your positive feedback and good vibes! We are thrilled to hear you loved the home and location! We're happy that you're happy and we're looking forward to your next visit!! Hurry back!

Thank you for staying with us! We'd love to host you again!