Lots of character, but disappointing amenities. The pool was cold. Hot tub cool. The lounge was not open and the bakery closed early. It was not what I expected.
Trisha Elaine
於 2025 年 7 月住了 1 晚
8/10 不錯
Kristine
家人同遊
2025 年 7 月 18 日
讚好:整潔度、職員與服務和設施服務
Clean and comfortable beds! The only issues we had were the phone inside the room did not work and the ice machine was far from the room.
Kristine
於 2025 年 7 月住了 1 晚
8/10 不錯
Ron (Bountiful)
2025 年 7 月 15 日
Perfect location for playing many different golf courses in the area. Short drive downtown to restaurants and shopping. About 10° cooler in the summer in Midway I would stay again.
Ron
於 2025 年 7 月住了 2 晚
8/10 不錯
Ron (Bountiful)
多人同遊
2025 年 7 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location for golfing many different courses. The hotel is quaint and cute. Really my only complaint was the swimming pool outside was very dirty on the bottom of the pool rocks and such. Also, the Jets in the hot tub did not work. Overall, I would stay again
Ron
於 2025 年 7 月住了 1 晚
4/10 欠佳
Robert
伴侶同遊
2025 年 7 月 13 日
Our room was in what they called the first floor but our window was like what you would find in a home with a basement when you looked out you would be looking at peoples feet. The phone in the room didn't work the hallway carpets were extremely worn and coming apart. We will never stay there again for what we paid.
Robert
於 2025 年 7 月住了 1 晚
10/10 優異
Michael
伴侶同遊
2025 年 7 月 9 日
This resort provided a great place for recreation
Michael
於 2025 年 7 月住了 1 晚
6/10 一般
Cristi
家人同遊
2025 年 7 月 6 日
讚好:整潔度和住宿狀況
The room was clean. The bed was very comfortable. This is our third stay here in 2 years and all three times there is only one working ice maker and this particular visit it was on the fourth floor and we were on the second. This time last year we were on the first floor the only working ice maker was on the third floor. I think it's time to splurge and get new ice makers.
Cristi
於 2025 年 7 月住了 3 晚
6/10 一般
David
伴侶同遊
2025 年 7 月 5 日
讚好:整潔度和設施服務
Our window had no lock on it, As a woman that is a non-negotiable. We had no remote and they did bring one to us. The tv looked like a tiny computer moniter, no way to stream or rent movies, so you are stuck with whatever chanels they have. Beautiful room and amenities. Need to fix the windows.
David
於 2025 年 7 月住了 1 晚
10/10 優異
Clint
親子同遊
2025 年 7 月 2 日
讚好:整潔度、設施服務和住宿狀況
Great place to stay with several onsite activities to keep the family busy.
Clint
於 2025 年 6 月住了 3 晚
6/10 一般
Cindy
多人同遊
2025 年 6 月 30 日
不滿:整潔度
My room was nice but it had a bad smell. I didn’t ask for another room because I thought they were full. After two nights, I couldn’t take it anymore and they gave me a new room and said they’d put that room out of commission until they checked into it. They didn’t offer any compensation. My charging cord on my phone gave out. I asked at the front desk if they had any extra ones. They said they did but they couldn’t let me borrow it. They said I could leave my phone with them and they’d charge it. I felt that the customer service was lacking considering the price of the rooms.
Cindy
於 2025 年 6 月住了 3 晚
10/10 優異
Felipe
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only thing that was missing was a fridge.
Felipe
於 2025 年 6 月住了 1 晚
10/10 優異
Jennifer
伴侶同遊
2025 年 6 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great getaway in the mountains!
Jennifer
於 2025 年 6 月住了 1 晚
8/10 不錯
Awilda
伴侶同遊
2025 年 6 月 22 日
讚好:整潔度、設施服務和住宿狀況
Really incredible hotel, however, it was warm throughout the building, and our AC unit was less than adequate
Awilda
於 2025 年 6 月住了 1 晚
4/10 欠佳
Sharon
2025 年 6 月 18 日
Restraints and bakery weee closed for the two days we were there. This one the swimming pool floor was so rough. You couldn’t walk on it without it hurting your feet. They were painting the shuffleboard court during the time we were there so we couldn’t enjoy that game. We mattress was very soft and the pillows way to thick. On the hole we really didn’t have a very good anniversary.
Sharon
於 2025 年 6 月住了 2 晚
10/10 優異
Shantelle
2025 年 6 月 12 日
讚好:整潔度、設施服務和住宿狀況
Shantelle
於 2025 年 6 月住了 2 晚
10/10 優異
ADRIANA
2025 年 6 月 9 日
讚好:整潔度、設施服務和住宿狀況
Amazing views and historical building is a dream
ADRIANA
於 2025 年 4 月住了 1 晚
10/10 優異
Rachael
2025 年 6 月 6 日
讚好:整潔度
Rachael
於 2025 年 5 月住了 1 晚
10/10 優異
McLane
伴侶同遊
2025 年 6 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very quiet and very Beautiful! Exactly what my wife and I needed.
McLane
於 2025 年 5 月住了 2 晚
6/10 一般
Yadira
家人同遊
2025 年 6 月 4 日
Las habitaciones y el front desk están en lugares diferentes fue poco complicado llegar por primera vez
Yadira
於 2025 年 5 月住了 1 晚
8/10 不錯
Scott
伴侶同遊
2025 年 6 月 3 日
讚好:整潔度和設施服務
OVER ALL PROPERTY WAS GOOD
Scott
於 2025 年 5 月住了 2 晚
10/10 優異
Sheryl
2025 年 6 月 1 日
讚好:整潔度、職員與服務和住宿狀況
This is my third time staying at this property. I love how relaxing it is here. The property could use a refresh
Sheryl
於 2025 年 5 月住了 2 晚
6/10 一般
Joshua
2025 年 5 月 31 日
讚好:職員與服務
不滿:住宿狀況
It seems like any time Wyndham gets a property the state of the place declines. Zermatt used to be world class, but the whole hotel was left in disrepair and decline. Kind of sad to see it drop.
Joshua
於 2025 年 5 月住了 1 晚
6/10 一般
James
伴侶同遊
2025 年 5 月 28 日
讚好:整潔度
不滿:設施服務和住宿狀況
I'm confident that 20 years ago when the Zermatt was built it was a 5 star resort. Sadly age and lack of maintenance has taken it's toll on the property. You can still tell how it looked back in the glory days, but those days are long gone. To still call this a "resort" is probably disingenuous.
Some examples:
The pool table has tears in the felt covering and the 8 ball rack is broken (taped together but the tape is broken too).
The shuffle board court is unusable due to lack of paint result in a very rough surface.
The giant outdoor chess pieces are falling apart.
The carpet in the halls is threadbare & torn in places.
On the first floor, there is a large section of the ceiling that is missing and replaced with plastic sheeting.
The grounds are mowed, but clearly not manicured as you might expect at a resort.
On a positive note, the mini-golf course is in pretty good shape as is the carousel. The indoor/outdoor pool and hot tubs are nice and seem to be in good shape as well.
With a significant investment in maintenance, the Zermatt could be restored to a 5 star resort. I don't know if there is enough traffic or the will to do so.
James
於 2025 年 5 月住了 2 晚
10/10 優異
IvaLou
家人同遊
2025 年 5 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All of the staff was super nice and helpful to accommodate us with any of our requests or needs. We received the same courtesy at the Z’s on site restaurant as well. The atmosphere so conducive to feeling like one is in the Alps. Midway is a beautiful setting for the Zermatt.