Park Mall

Bay Landing is a serviceable hotel that appears to cater primarily to travelers coming from, or going to, nearby San Francisco International Airport (SFO). First and foremost, the staff were excellent from beginning to end. This is one of the big selling points for the location. Additionally, the provided breakfast had robust options both hot and cold. There was a steady stream of breakfasters, enough so that when my wife came down a bit later, she needed to sit outside of the designated dining area, which seemed to be permissible. The room itself was clean, and the size was as expected. The one significant downside was here: The room seemed very tired, and in need a glow up. The decorations and furniture were dated, which is fine, but there were multiple areas of noticeable wear and, most especially, peeling wallpaper. This was, of course, most prevalent in the bathroom, but not limited to that section. The hotel itself is located along the SF Bay south of the airport. The area has a mixed combo of other hotels, industrial parks, and some restaurants nearby (highly-recommend New England Lobster Market & Eatery a bit up the road). Overall, the additional amenities, quality of service, and relatively decent cost (for the area) make this a nice option for the traveller passing through, or the tourist who won't be spending a lot of time in their room.

There were zero VIP options given, wine, upgrade etc. The staff member who checked us in seemed a bit out of sorts. That said the hotel is excellent in decor, location and walkability. Great breakfast nearby at Pinecrest Diner. PLS downstairs had great drinks and happy hour specials.

We enjoyed our 3day stay at Hotel Zetta, and loved the location as well as the games/arcade available for guests! There was complimentary coffee and donuts, and hotel was very clean. We weren’t able to check in early but they held our bags til our rooms were ready.