Monterrey Parque Natural La Estanzuela Hotels

"No bar"

"The rooms are dirty, it is not comfortable. The hotel is well located and the buffet is excellent. "

"Rooms were great ,cleaning staff was great , evening room service was expensive and not that good , close to shopping and amenities "

"Room: the shower - the water either came out too hot or too cold. They had to come in and fix my air conditioning because it was not working. The plus side the beds were really comfortable and the pillows. "

"We were not able to use any of the building amenities because the property owner was past due on what seemed to me was property HOAs. I was acting as a go between the building manager and the owner, I only did this because I really wanted to use the grills. After many many messages and walking down to the building office many times, nothing was resolved. The apartment owner said they did not owe any but there were notices posted in the elevators showing which apartments were past due and this property was certainly on the list. The owner said he would take care of it and never did. He claimed he could not get a hold of anyone in management, but funny because I was able to talk to management. Needless to say, this was a great inconvenience since I was looking forward to grilling. Also, the covers were "dirty". When I informed the owner he said it was soap that did not come out. That to me is dirty and no matter how many times it's washed, if there is still soap on it, then it's still dirty. Soap can irritate the skin.The was only 1 very old pan, only 4 plates, bowls, and cups, and only 1 very old spatula. The kitchen was not well equipped and when I contacted the owner he asked what I needed but he never brought it to me. We are not really able to cook with limited kitchenware.The apartment is nice and roomy but the location is not ideal. I do not recommend this property due to the lack of attention and resolve from the owner"

"Food plates and variety poor. We asked for plates from the menu and we were told, did not have it just finished"

"Excellent location "

"La ubicacion del lugar estuvo excelente, asi como el trato que nos dio el rentero y la limpieza del departamento"

"Lugar muy limpio y acogedor. Excelente comunicación pornparte del establecimiento "