Our room (232) had an ANT village walking throughout the kitchenette area and carpets. Aside from damaged and stained upholstery; we left during night #1. I’m expecting a partial refund because I didn’t stay for two out of the three nights.
Hillary
2025 年 7 月入住 3 晚
8/10 还可以
Kindra
与家人出行
2025 年 7 月 27 日
满意:服务设施
I love the Embassy suites always a pleasure
Kindra
2025 年 7 月入住 1 晚
10/10 超赞
Saliah
与家人及幼儿出行, 与家人出行
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great, the food and just the vibe. The kids really enjoyed the pool. Love that they have church as well.
Saliah
2025 年 7 月入住 1 晚
8/10 还可以
Judith
与家人出行, 商务旅客
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
room
Judith
2025 年 7 月入住 1 晚
8/10 还可以
Anthony
与配偶出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel would be great if it have had updated furniture and TV's.
Anthony
2025 年 7 月入住 2 晚
2/10 糟糕
Mustafa
2025 年 7 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施
I booked a room with king bed, but they sold my room to someone else and gave me double bed. The room was very dirty and the condition of the property was really bad
Mustafa
2025 年 7 月入住 1 晚
10/10 超赞
Jesus
2025 年 7 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Great place.
Jesus
2025 年 7 月入住 1 晚
10/10 超赞
Gavin
与配偶出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great!
Gavin
2025 年 7 月入住 4 晚
10/10 超赞
Kenisha
团体旅客
2025 年 7 月 16 日
满意:清洁度、员工和服务、服务设施
Hotel was nice
Kenisha
2025 年 7 月入住 1 晚
6/10 一般
Humberto
2025 年 7 月 11 日
满意:员工和服务,清洁度
Good!!
Humberto
2025 年 6 月入住 2 晚
4/10 很差
Michael
与家人及幼儿出行
2025 年 7 月 6 日
不满意:住宿条件和设施,清洁度
Hotel seems like it hasn't changed in 30 years. Hotel lobby was cool with the water and plants running through it. But rooms were very ugly. Our first room was right above the pool and it smelt so bad of chlorine we had to switch rooms. Second room felt very old. Rust all over the bathroom including door and tub. Patches on walls. Shower curtain rod not secure and almost falling off. There must have been a leak in the bathroom wall also because we woke up the next morning and noticed the carpet was wet on the floor right behind the shower wall.
Also you had to reserve a 1 hour timeslot to use the pool. When we got there it was so crowded with kids jumping in and out we couldn't enjoy for long with our little ones. Hot tup was closed and there were multiple spots where the ceiling was peeling off.
Hotel staff was nice when we asked to move rooms but overall I was not happy with my stay. Definitely would not go back unless the hotel was rennovated.
Michael
2025 年 7 月入住 1 晚
6/10 一般
Derek
2025 年 7 月 6 日
满意:服务设施,清洁度
They gave me the first night a terrible room. My wife and I was not happy. I asked to change the room the first night. They did not change it because it had a terrible looking room and small freezer that was no good. I called the front desk three times. I asked to change and they didn’t change the next morning. I went down there and spoke to A differently person at the deskand she changed it. The manager in the morning name is Anya was not a good manager was not courteousand does not need to have that position if she do not know how to talk to the people who I help keeping the company open, she said that was in a handicap room a handicap person shouldn’t have to be in that room that show she does not respect the handicap. She will put them in the room that does not look good and they just have to settle for what she give them. A handicap room should be much better than our room because they’re already having problems and the picture on the wall was not there missing the lamp was crooked like it’s about to fall. The second one was nice.
Derek
2025 年 7 月入住 2 晚
6/10 一般
Sam
与家人出行
2025 年 7 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What pissed me is the parking fee $15/day. I consider these hidden fees as fraudulent.
Everything else was fine
Sam
2025 年 6 月入住 7 晚
10/10 超赞
Tamiya
2025 年 7 月 3 日
Tamiya
2025 年 6 月入住 1 晚
10/10 超赞
JAYAMALINI
2025 年 7 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed in nice king suite
JAYAMALINI
2025 年 7 月入住 1 晚
4/10 很差
Faisal
与家人及幼儿出行
2025 年 7 月 2 日
不满意:清洁度、服务设施、住宿条件和设施
Not like at all
Faisal
2025 年 6 月入住 2 晚
4/10 很差
Christy
与家人出行, 团体旅客
2025 年 6 月 30 日
满意:员工和服务
不满意:清洁度
We booked 2 rooms. The one didn’t have working air conditioning and we had to be moved. The amenities (soaps etc) were all empty upon arrival. In our other room, the shower wasn’t clean- (still had hairs in it from previous tenants), and it looked as though there was still residue from soaps and shampoos. There was mold growing on the framed print in the bathroom on the wall and the comforter had what looked to be urine stains on it. We had to ask for towels (there were only 2 in a room that slept 4) and no linens for the pullout couch. The breakfast was good and the people at the front desk were nice. Disappointed because the common areas were beautiful.
Christy
2025 年 6 月入住 3 晚
8/10 还可以
Charles
2025 年 6 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Charles
2025 年 6 月入住 1 晚
8/10 还可以
Richard
与家人出行
2025 年 6 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Well maintained for an older property. The shower was awesome.
Richard
2025 年 6 月入住 1 晚
10/10 超赞
Yesenia
2025 年 6 月 24 日
Yesenia
2025 年 6 月入住 2 晚
8/10 还可以
Erika R,Miami
商务旅客
2025 年 6 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Good: Friendly and accommodating staff. I left my toothbrush and toothpaste. I grabbed an emergency kit from the store at the lobby and went to the counter to pay. The person provided me free toiletries from their supply room instead. Also, it was a few minutes past 9:00 am and the person cleaning allowed me to get a few more yogurts from the fridge before it got locked. The Waffle Maker and the Omelet Station were awesome! The omelet station lady was extremely friendly and courteous.
Bad: Their scrambled egg station was not replenished regularly. I waited about 15 - 20 min to get a portion. In the meantime, I thought I could eat fruit salad there were no bowls to get some. I notified the cleaning person, but both the eggs and bowls were not replenished until it was almost 9:00 which its the time the buffet closes. An overall suggestion, the cleaning staff could pay attention to what its running short or has run out and notify the kitchen to prepare more. Business travelers do not have much time to wait around.