Front of property

Reviews of Hilton Garden Inn Pascagoula

3 out of 5
Hilton Garden Inn Pascagoula
2703 Denny Ave, Pascagoula, MS

Reviews

8.8

Excellent

Rating 10 - Excellent. 362 out of 594 reviews" "
Rating 8 - Good. 137 out of 594 reviews" "
Rating 6 - Okay. 51 out of 594 reviews" "
Rating 4 - Poor. 19 out of 594 reviews" "
Rating 2 - Terrible. 25 out of 594 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

janeice

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in May 2024

10/10 Excellent

Tori

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024
Response from Alana C., Front Desk Manager on 29 Apr 2024
Dear Tori,Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The food in the restaurant was amazing and staff was friendly.
Stayed 1 night in Mar 2024
Response from Alana C., Front Desk Manager on 17 Mar 2024
Dear Tanya,Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, and close to restaurants.
Stayed 2 nights in Mar 2024
Response from Alana Crear, Front Desk Manager on 9 Mar 2024
Dear Eric,Thank you for your feedback during your stay at our property, as it is important to us. I am happy to know that overall, you enjoyed your stay at the property. However, we did fall short somewhere, and I do apologize for not meeting your expectations. I would welcome the opportunity to speak with your further regarding your stay and what we can do to improve. If there is anything that would make your stay better, please let us know, and we will make it right. Guaranteed!

10/10 Excellent

Rossiel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s great good location and great staff very friendly and Attentive to the guests needs.
Stayed 1 night in Feb 2024
Response from Alana C., Front Desk Manager on 4 Mar 2024
Dear Rossiel, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!

10/10 Excellent

Margaret

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Even our 7lb Yorkie enjoyed the stay!
Stayed 1 night in Feb 2024
Response from Alana C., Front Desk Manager on 27 Feb 2024
Dear Margaret, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!

6/10 Okay

Courtney

Stayed 1 night in Feb 2024
Response from Alana C., Front Desk Manager on 20 Feb 2024
Dear Courtney,Thank you for your feedback during your stay at our property, as it is important to us. I am happy to know that overall, you enjoyed your stay at the property. However, we did fall short somewhere, and I do apologize for not meeting your expectations. I would welcome the opportunity to speak with your further regarding your stay and what we can do to improve. If there is anything that would make your stay better, please let us know, and we will make it right. Guaranteed!

10/10 Excellent

Sharquita

Stayed 2 nights in Jan 2024
Response from Alana C., Front Desk Manager on 4 Feb 2024
Dear Sharquita, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everybody, the bar/ restaurant staff, room attendants, and front desk, were very professional, friendly and helpful. Rooms and grounds were very clean. For sure would stay again!
Stayed 4 nights in Jan 2024
Response from Alana C., Front Desk Manager on 3 Feb 2024
Dear Cheryl, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alana C., Front Desk Manager on 31 Jan 2024
Dear Jennifer,Thank you for your feedback during your stay at our property, as it is important to us. I am happy to know that overall, you enjoyed your stay at the property. However, we did fall short somewhere, and I do apologize for not meeting your expectations. I would welcome the opportunity to speak with your further regarding your stay and what we can do to improve. If there is anything that would make your stay better, please let us know, and we will make it right. Guaranteed!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alana C., Front Desk Manager on 19 Jan 2024
Dear Lisa, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Pablo

Stayed 1 night in Jan 2024
Response from Alana C., Front Desk Manager on 31 Jan 2024
Dear Pablo,Thank you for your feedback during your stay at our property, as it is important to us. I am happy to know that overall, you enjoyed your stay at the property. However, we did fall short somewhere, and I do apologize for not meeting your expectations. I would welcome the opportunity to speak with your further regarding your stay and what we can do to improve. If there is anything that would make your stay better, please let us know, and we will make it right. Guaranteed!

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Alana Crear, Front Desk Supervisor on 5 Jan 2024
Dear Karl,Thank you for your feedback during your stay at our property, as it is important to us. I am happy to know that overall, you enjoyed your stay at the property. However, we did fall short somewhere, and I do apologize for not meeting your expectations. I would welcome the opportunity to speak with your further regarding your stay and what we can do to improve. If there is anything that would make your stay better, please let us know, and we will make it right. Guaranteed!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! The only thing was the pillows could have been better.
Stayed 2 nights in Dec 2023
Response from Alana Crear, Front Desk Supervisor on 23 Dec 2023
Dear Anonymous:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana C.

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and property is absolutely beautiful. The mattress was hard as a rock. The water pressure would go from high to low while showering.
Stayed 1 night in Dec 2023
Response from Gwen on 18 Dec 2023
Dear Michelle,Thank you for your feedback during your stay at our property, as it is important to us. I am happy to know that you are happy with the look of the property. However, I do apologize for not meeting your expectations regarding the mattress and water pressure. Our team will address these issues, although the mattress is Hilton Brand Standard, and continue to work to exceed your expectations for future stays. If you need anything that would make your stay better, please let us know, and we will make it right.G. StallworthFront Desk Manager,Hilton Garden Inn, Pascagoula, MS

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gwen on 18 Dec 2023
Dear Paul, Thank you for your feedback regarding your recent stay with us. We are happy that you found Hilton Garden Inn, Pascagoula, MS, to your liking. Our goal is to exceed every guest's expectation, and if there is anything that we can do to make your stay even better please let us know.G. StallworthFront Desk Manager,Hilton Garden Inn, Pascagoula, MS

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beds awful
Overall the hotel is nice and clean. But the beds are awful. It’s like sleeping on a park bench. I woke up from what little sleep I had, with aches all over my body. I would not stay here again, I expected a lot better from a Hilton property.
Stayed 1 night in Dec 2023
Response from Gwen on 18 Dec 2023
Dear John,Thank you for your feedback regarding your stay at our property, as it is important to us. I am sorry to hear that we did not exceed your expectations, because our goal is to exceed every guest's expectation. The mattresses in the rooms on property are Hilton Brand Standard. Nevertheless, we are sorry that you have chosen not to stay at our hotel again. Thank you again for staying with us and if ever you change your mind, please let us know.G. StallworthFront Desk Manager,Hilton Garden Inn, Pascagoula, MS

10/10 Excellent

AIJALON

Stayed 1 night in Dec 2023
Response from Alana Crear, Front Desk Supervisor on 24 Dec 2023
Dear Aijalon, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and roomy
Stayed 1 night in Nov 2023
Response from Alana Crear, Front Desk Supervisor on 24 Nov 2023
Dear Jay:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana C.

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Alana Crear, Front Desk Supervisor on 14 Nov 2023
Dear Carolyn:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS, to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana C.Front Desk Supervisor

10/10 Excellent

Brenda

Stayed 1 night in Nov 2023
Response from Alana Crear, Front Desk Supervisor on 14 Dec 2023
Dear Brenda:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana C.

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming
Stayed 1 night in Oct 2023
Response from Alana Crear, Front Desk Supervisor on 3 Nov 2023
Dear Tiffanie:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and the food
Stayed 1 night in Oct 2023
Response from Alana Crear, Front Desk Supervisor on 3 Nov 2023
Dear Tiffanie:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't know exactly what to expect, but we're very impressed by the condition of the hotel, friendly service, cleanliness, and food quality in the restaurant
Stayed 1 night in Oct 2023
Response from Gwen, Front Desk Manager on 29 Oct 2023
Dear Mr. John, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Okay

Pebbles

Travelled with family
Liked: Staff & service
could’ve been a little cleaner.
Stayed 2 nights in Oct 2023
Response from Alana Crear, Front Desk Supervisor on 28 Oct 2023
Dear Pebbles:I am sorry you found your linens unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

10/10 Excellent

Randal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Alana Crear, Front Desk Supervisor on 20 Oct 2023
Dear Randal:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

10/10 Excellent

Gina

Stayed 4 nights in Oct 2023
Response from Alana Crear, Front Desk Supervisor on 7 Nov 2023
Dear Gina:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS, to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 4 nights in Oct 2023
Response from Alana Crear, Front Desk Supervisor on 12 Oct 2023
Dear Anonymous:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

10/10 Excellent

Martha

Travelled with family
Liked: Amenities
courteoys and efficient check in and checkout
Stayed 1 night in Oct 2023
Response from Gwen, Front Desk Manager on 9 Oct 2023
Dear Martha,Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS, to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

thomas

Stayed 1 night in Oct 2023
Response from Gwen, Front Desk Manager on 29 Oct 2023
Dear Mr. Thomas,Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Christopher

Great stay very nice people
Stayed 1 night in Sep 2023
Response from Gwen, Front Desk Manager on 2 Oct 2023
Dear Mr. Christopher,Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Would go back again if I was in the area. Front desk was very friendly. Mrs Gwen has jokes! Room was clean. Air conditioner was cold. Beds were soft and the pillows were decent. I was directly across from the elevator and didn't hear anybody all night. Coffee could have been better, but it's a hotel so it was expected to taste like hotel coffee. Good drink and snack selection at the front desk. Even had a couple of decent beers!
Stayed 1 night in Sep 2023
Response from Alana Crear, Front Desk Supervisor on 30 Sept 2023
Dear Matthew:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana Crear

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and clean
Stayed 1 night in Sep 2023
Response from Alana Crear, Front Desk Supervisor on 19 Sept 2023
Dear Frederick:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana Crear

10/10 Excellent

Tiffanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent; they made you feel welcome. The housekeeper was amazing
Stayed 2 nights in Sep 2023
Response from Alana Crear, Front Desk Supervisor on 13 Sept 2023
Dear Tiffanie:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana Crear

8/10 Good

Estella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the restaurant breakfast food wasn’t good all
Stayed 2 nights in Aug 2023
Response from Alana Crear, Front Desk Supervisor on 5 Sept 2023
Dear Estella:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with breakfast. We will share this feedback with our team so that we can continually improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

4/10 Poor

Caitlin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Alana Crear, Front Desk Supervisor on 5 Sept 2023
Dear Caitlin:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

2/10 Terrible

crystal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No toilet paper!
Stayed 1 night in Aug 2023
Response from Alana Crear, Front Desk Supervisor on 30 Aug 2023
Dear Crystal:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turned out pleasing
Front desk staff exceptional. Bar staff friendly. Overall first impression very good. Didn’t get to enjoy the restaurant. Convenient location. Easy parking. Rooms generous. Everything appeared clean. Layout of room functional. Location near everything. Nice to have a restaurant and bar.
Stayed 1 night in Aug 2023
Response from Alana Crear, Front Desk Supervisor on 29 Aug 2023
Dear Jon:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

10/10 Excellent

James Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Best in show place to stay, with all the on-site conveniences.
Stayed 2 nights in Aug 2023
Response from Alana Crear, Front Desk Supervisor on 29 Aug 2023
Dear James Christopher:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Alana Crear, Front Desk Supervisor on 24 Aug 2023
Dear Philip:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great property. Staff is great as well.
Stayed 3 nights in Aug 2023
Response from Alana Crear, Front Desk Supervisor on 15 Aug 2023
Dear Brian:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana Crear

10/10 Excellent

Jose De

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite housekeeping people
Stayed 4 nights in Aug 2023
Response from Alana Crear, Front Desk Supervisor on 15 Aug 2023
Dear Jose De:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana Crear

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Aug 2023
Response from Alana Crear, Front Desk Supervisor on 8 Aug 2023
Dear Pamela:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana Crear

8/10 Good

Andrew

Stayed 1 night in Aug 2023
Response from Alana Crear, Front Desk Supervisor on 24 Aug 2023
Dear Andrew:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Alana Crear, Front Desk Supervisor on 1 Aug 2023
Dear Michael:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

2/10 Terrible

Sumoci

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from Alana Crear, Front Desk Supervisor on 1 Aug 2023
Dear Sumoci:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy during your stay. I would welcome the opportunity to speak with you regarding your experience, so I can address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

10/10 Excellent

Kenneth, Mount Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent staff.
Stayed 1 night in Jul 2023
Response from Alana Crear, Front Desk Supervisor on 25 Jul 2023
Dear Kenneth:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana Crear

10/10 Excellent

Debbie

Stayed 1 night in Jul 2023
Response from Alana Crear, Front Desk Supervisor on 11 Jul 2023
Dear Debbie:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana CrearFront Desk Supervisor

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Quite, comfortable stay.
Stayed 1 night in Jul 2023
Response from Gwen on 3 Jul 2023
Dear Robert Carver:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, Ms, to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

James

Stayed 2 nights in Jun 2023
Response from Alana Crear, Front Desk Supervisor on 25 Jul 2023
Dear James:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Alana Crear