Pátima Hotel with Pool

"Clean room, attentive staff"

"Wonderful hotel in good location. Just a short walk to the old town for shopping, dinning, etc."

"The hotel is clean, had great vibe and interior design. Amenities include a small gym with good equipment and a yoga studio. Good was fantastic, great section for meat and non-meat eaters. Restaurant and bar staff very friendly and good service. Good selection of pools, just have to be up early for main pool ‘best’ beds, with canopies. Can’t fault the hotel but was disappointed with the reception service. We went for our honeymoon and pre-told the hotel. We weren’t given an upgrade like many couple we spoke to and like many reviews show. We actually were given a different room for the 1st night because our original room was broken. Meaning we had to move room the following morning and couldn’t unpack and relax the night of arrival. The room was bigger and reception made it sound like they were giving a complimentary upgrade (for 12 hours), though it was only because they had to and it actually gave us more inconvenience. As a ‘sorry’ we got given the same fruit platter and sparkling that we would have got anyway as it was our honeymoon. After that bad start the rest of the stay was lovely. "

"Only comment is maybe the bathroom needs updating. Staff were so helpful and friendly."

"I stayed here for a week and I would rate it as the worst resort I have ever stayed in. Beach was bad , ocean too rough, and only one beach bar for entire beach and it was bad service. "

"Great location to access the beach, lots of shopping, and lots of dining and drinking establishments. Very walkable. Lucked out and got street parking a couple blocks away the first day, but had to do pay parking at the marina the second day. Reception staff Alex extremely helpful with calling the lost and found at Heraklion airport to try and navigate my missing suit case, which was very much appreciated. Breakfast was ok, options for myself and my husband who are vegetarian. Young lady who manages the buffet appears to be very hardworking. Would return on future trips."