Dear Guest,Warm greetings from Beyond Hotel Patong.Thank you for visiting us and for the great feedback about your stay and thank you for your praise for our staff. We are delighted to read that you enjoyed your holidays Our team is looking forward to welcoming you back in future.Best regards,Beyond Patong Team

Dear Heidi, Sawasdee & Greetings from Beyond Patong by Kata Group! Thank you for taking the time to review your recent experience with us and for leaving us a fair rating. It seems that we weren't able to meet your room expectations and as for the view, spectacular views of the Andaman Sea and Phuket’s famous sunsets can be experienced from the rooftop restaurant and bar. We will take note of your suggestion regarding the time extension for breakfast for further improvements. We hope that the positives of your stay outweighed the negatives, and we hope to welcome you back for a better stay in the future. Sincerely Yours, Tassakorn Panyamang / Rong The Hotel Management

Dear Fook Keung, Sawasdee & Greetings from Beyond Patong by Kata Group Thank you for your generous rating and positive feedback. We are delighted to read that our staff provided high-quality service and catered to your every need. It was a pleasure to host you and we invite you to come back and unwind on our beautiful beach. We believe that a big bountiful breakfast is the best way to begin your day! We’re so glad you liked it. Sincerely Yours, Tassakorn Panyamang / Rong The Hotel Management

Dear Valued Guest, Sawasdee & Greetings from Beyond Patong by Kata Group Thank you for your compliments about our nice facilities. We are happy to hear you enjoyed the beautiful Phuket sunsets from our rooftop pool. We accept all constructive criticism because through this way, we can improve our services to the best interest of our guests. We would like to offer our sincere apology for any inconvenience. Please get in touch if you plan to return so we can assist you. Sincerely Yours, Tassakorn Panyamang / Rong The Hotel Management

Dear Ms.Annie, Sawasdee & Greetings from Beyond Patong by Kata Group Thank you very much for your feedback from your recent visit and for sharing the highlights of your holiday. We are happy to hear that we accept all constructive criticism because through this way, we can improve our services to the best interest of our guests. We would like to offer our sincere apology for any inconvenience caused which made you disappointed while you were with our services. We hope that you will return to have many more memorable stays with us in the future. Sincerely Yours, Tassakorn Panyamang / Rong The Hotel Management

親愛的顧客， 您好！我是超越芭東酒店客服部經理，很榮幸的，能夠看到您入住我酒店，並且抽出您的寶貴時間寫下如此高質量的評論。 我酒店一直希望能夠給每一位顧客帶去賓至如歸的感受，讓每一位顧客有一個完美的度假體驗，所以我們一直都在不斷努力著，而我在此也真誠的希望您下次光臨我地時，能夠再次選擇我酒店，我們將更加努力地帶給您更加優質的服務！ 此致 敬禮 超越芭東飯店客服部經理

Thanks for your fantastic review off our Hotel. We hope that you will have more time during your next stay.

We are very concerned that you found your stay with us to be so disappointing. The team here at our hotel always put the needs of our guests first, and if anything falls short of expectations we always take it very seriously. Your experience is being taken up with the departments concerned. In the meantime, we send you our sincere apologies. Yours sincerely,

Thanks for your information.Please accept my most sincere apologies for any inconvenience occur with you. Our room maids are now reporting any bad odor so that we can take the appropriate action right away. Unfortunately there is no pattern as to when and where this occurs but it has been resolved in several rooms. Again please accept our most sincere apologies. Kind regards,

Dear Value Guests, Many thanks for your comments. We too are looking forward to have you back in the near future. Yours sincerely,

Many thank for your review. We are looking forward to welcoming you back here soon Best regards, Beyond Patong Team

Many thanks for your review.We will take your comment to improve our service. Kindest regards, Beyond Patong Team

Many thanks for taking your time to write us a lovely review. Hope to have you back again soon. Kindest regards, Beyond Patong Team

Dear Guest,Warm greetings from Beyond Patong.Thank you for visiting us and we are happy to hear that you overall enjoyed your holidays at Beyond Hotel Patong but would like to apologize for the room cleanliness was not matching with our hotel standard. We will use your feedback to improve our services in future for any disappointment or inconveniences caused. Many thanks again for mentioning.Our team is looking forward to welcoming you back soon.Best regards,Beyond Patong Team

Warm greetings from Beyond Patong.Thank you for visiting us and we are happy to hear that you overall enjoyed your holidays at Beyond Hotel Patong. We will use your feedback to improve our services in future for any disappointment or inconveniences caused. Many thanks again for mentioning.Our team is looking forward to welcoming you back soon.Best regards,Beyond Patong Team

Dear Guest,Warm greetings from Beyond Hotel Patong.Thank you for visiting us and for the great feedback about your stay. We are delighted to read that you enjoyed your holidays and thank you for top rating.Our team is looking forward to welcoming you back in future.Best regards,Beyond Patong Team

Dear Guest,Warm greetings from Beyond Hotel Patong.Thank you for visiting us and the feedback about your stay. We regret to hear that we were not able to meet your expectations and would like to apologize for all inconveniences caused. We have noted your comments and will discuss with our management team how we can improve our hotel and offered services in future. Many thanks again for mentioning.We hope to get the chance to welcoming you back in futureOur team is looking forward to welcoming you back soon.Best regards,Beyond Patong Team

Dear Guest,Warm greetings from Beyond Hotel Patong.Thank you for visiting us and we are happy to hear that you overall enjoyed your holidays at Beyond Hotel Patong but would like to apologize for the any disappointment or inconveniences caused. We will use your feedback to improve our services in future. Many thanks again for mentioning.Our team is looking forward to welcoming you back soon.Best regards,Beyond Patong Team

Dear Guest,Warm greetings from Beyond Hotel Patong.Thank you for visiting us and we are happy to hear that you overall enjoyed your holidays at Beyond Hotel Patong but would like to apologize for any disappointment or inconveniences caused. We will use your feedback to improve our services in future. Many thanks again for mentioning.Our team is looking forward to welcoming you back soon.Best regards,Beyond Patong Team

Dear Guest,Warm greetings from Beyond Hotel Patong.Thank you for visiting us and for the great feedback about your stay. We are delighted to read that you enjoyed your holidays Our team is looking forward to welcoming you back in future.Best regards,Beyond Patong Team

Dear Guest,Dear Guest,Warm greetings from Beyond Hotel Patong.Thank you for visiting us and for the great feedback about your stay. We are delighted to read that you enjoyed your holidays Our team is looking forward to welcoming you back in future.Best regardsBeyond Patong Team

Dear Mr.Andrew,Thank you very much for your feedback, we do apologize for all inconvenience caused.Also we have taken note of your concerns about the staff's behavior during this process, and we will be conducting retraining to ensure all staff members uphold the highest standards of guest service.and hopefully you have a wonderful trip home.Kindest regards,Beyond Patong Team.

Dear Sir/Madam,Thank you for taking time sharing your experience at Beyond Patong.We are pleased to read that you have enjoyed your holiday on our services and facilities. Your kindness compliments has been passed to our team and they all look forwards to welcoming you back here again soon.Kind regards,Beyond Patong Team.

Dear Sir/Madam,Thank you for taking time sharing your experience at Beyond Patong.We are looking forwards to welcoming you back here again soon.Kind regards,Beyond Patong Team.

Dear Sir/Madam,Thank you for taking time sharing your experience at Beyond Patong.We are looking forward to welcoming you back here again soon.Kind regards,Beyond Patong Team.

Dear Sir/Madam,Thank you for taking time sharing your experience at Beyond Patong.We are pleased to read that you have enjoyed your holiday on our services and facilities. Your kindness compliments has been passed to our team and they all look forwards to welcoming you back here again soon.Kind regards,Beyond Patong Team.

Dear Guest,Warm greetings from Beyond Hotel Patong.Thank you for visiting us and for the great feedback about your stay. We are delighted to read that you enjoyed your holidays and especially liked the hot water and the room cleanliness.Our team is looking forward to welcoming you back in future.Best regards,Beyond Patong Team

Dear Guest,Warm greetings from Beyond Hotel Patong.Thank you for visiting us and taking your valuable time to write a review. We would like to apologize for the mosquitoes in the room. We will use your feedback to improve our services in future. Many thanks again for mentioning.Our team is looking forward to welcoming you back soon.Best regards,Beyond Patong Team

Dear Guest,Warm greetings from Beyond Hotel Patong.Thank you for visiting us and taking your valuable time to write a review.Our team is looking forward to welcoming you back soon.Best regards,Beyond Patong Team