In-room safe, desk, blackout curtains, soundproofing
Check availability

Reviews of iCheck inn Residences Patong

3 out of 5
iCheck inn Residences Patong
158/99, Phung Muang Road, Sai 3 Kor, Kathu, Patong, Phuket

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 38 reviews" "
Rating 8 - Good. 17 out of 38 reviews" "
Rating 6 - Okay. 6 out of 38 reviews" "
Rating 4 - Poor. 5 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

bryan

Liked: Staff & service
Disliked: Property conditions & facilities
Everything is run down. Rust and corrosion on everything in the room. Terrible smell. I have stayed all over in this area and this is the worst place we have stayed for how expensive it was.
Stayed 4 nights in Feb 2024
Response from Patty on 30 Mar 2024
Dear Mr,Bryan,Warm greetings from iCheckinn Residences Patong!Thank you for taking time to review our hotel on your recent visit in PhuketWe are very happy to hear that you love our hotel and also the service. Your feedback will be shared to the team for the good job they are doing. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality.Sincerely yours,iCheckinn Residences Patong Team,Hotel Manager

4/10 Poor

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Garbage cans overflowing with trash every day, rodent in my room
Stayed 28 nights in Dec 2023
Response from Petty on 22 Feb 2024
Dear Mr. Scott,Warm greetings from iCheckinn Residences Patong!Thank you for taking time to review our hotel on your visit in PhuketIt was very disappointing to read that your experience with us did not meet our usual high standards. We do sincere apologies for all inconveniences you experienced during your stay.I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectation and satisfaction.We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel.Sincerely yours,iCheckinn Residences Patong Team,Hotel Manager

2/10 Terrible

Amin

Stayed 12 nights in Dec 2023
Response from Petty on 22 Feb 2024
Dear Amin,Warm greetings from iCheckinn Residences Patong!Thank you for taking time to review our hotel on your visit in PhuketIt was very disappointing to read that your experience with us did not meet our usual high standards. We do sincere apologies for all inconveniences you experienced during your stay.I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectation and satisfaction.We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel.Sincerely yours,iCheckinn Residences Patong Team,Hotel Manager

8/10 Good

Todd, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could use some paint and the kitchen was sparsely furnished compared to other condos. The pool, exercise room, location, and staff are wonderful - this was my third time staying in this building. Although it's more than 1 km to the beach and Soi Bangla, it's nice to stay somewhere that's very quiet, especially at night. I'll be back!
Stayed 28 nights in Feb 2023
Response from Patty / Hotel Manager on 14 Apr 2023
Thank you for your time of review. We are sorry for your inconvenience and we will share your comment with our team who concerns. Hope to see you again.

8/10 Good

elena

Stayed 17 nights in Jan 2023
Response from Patty on 14 Apr 2023
Thank you for your time of review and we will share your comment with our team who concerns. Hope to see you again.

8/10 Good

Alexander

Stayed 6 nights in Feb 2022
Response from Petty on 22 Mar 2022
Dear Mr.Alexander Thank you for your time of review and 8 points rating. Hope we will have a chance to welcome you back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmer Aufenthalt
Das Hotel liegt sehr ruhig. Das Zentrum ist aber gut und schnell zu erreichen. Der Service und die Sauberkeit im Hotel und der Anlage sind gut. Allerdings ist der Zustand des Zimmers und der Küche (Mobiliar ect.) nicht mehr der Beste. Alles im allen war es aber ein sehr angenehmer Aufenthalt.
Stayed 26 nights in Jul 2021
Response from Petty on 16 Dec 2021
Dear Angenehmer Thank you very much for taking the time to review our resort. We are very glad to hear that the room was appreciated. We value your feedback so we will share your comment with our team. With our regards Management team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment hotel is very well worth the money... found it to be Clean and helpful always someone around to help you
Stayed 27 nights in Mar 2020
Response from Penjan K. on 15 Apr 2020
Dear Value guest, Thank you very much for taking the time to review our resort. We are very glad to hear that the room was appreciated. We value your feedback so we will share your comment with our team.

6/10 Okay

Bernard

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice facilities. I have stayed many times when I am in Phuket and always return
Stayed 3 nights in Dec 2019

10/10 Excellent

Dan

Stayed 2 nights in Nov 2019

8/10 Good

MR A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rare apartment with full kitchen
Unfortunately, Hotels.com have mixed up the iCheck Inn and iCheck residence properties and so their reviews are all false including photos. iCheck residence is about 45 minutes away from Bangla street and about 20 minutes from the main shopping areas. But the price and convenience of having kitchen facilities, makes this a good alternative to a hotel room. If your main aim is to go on tours, then this is a good choice with good wifi, swimming pool, gym and service. Quiet and safe area with many restaurants nearby.
Stayed 10 nights in Nov 2018

10/10 Excellent

Kam Fung

good hotel
Stayed 6 nights in Nov 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
The hotel is good, but Don’t had a pool views. Clean and organise.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Valter Maria

Stayed 2 nights in Jul 2023

8/10 Good

sheung wing

Travelled with group
Stayed 2 nights in Mar 2023
Response from Patty on 14 Apr 2023
Thank you for your time of review and we will share your comment with our team who concerns. Hope to see you again.

8/10 Good

Djamel

Liked: Staff & service, amenities, property conditions & facilities
Établissement bien placé tres calme idéal pour se reposer . Points négatif la wi fi est desastreuse et la cuisine manque d équipements mais tres bien dans l ensemble
Stayed 4 nights in Feb 2023
Response from Patty / Hotel Manager on 14 Apr 2023
Thank you for your time of review. We are sorry for your inconvenience and we will share your comment with our team who concerns. Hope to see you again.

8/10 Good

Myriam

Stayed 21 nights in Jan 2023

10/10 Excellent

Peter Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr angenehmer Aufenthalt
Ich war jetzt schon innerhalb von fünf Jahren das dritte mal in diesem Hotel. Es liegt sehr ruhig am Ende einer kleinen Straße ist aber sehr gut zu erreichen. Das Personal ist sehr hilfsbereit und sehr freundlich und die Zimmerreinigung wird auch perfekt ausgeführt. Die Küche ist ausgestattet mit einer 2. Platten Kochstelle einer großen Kühl und Gefrierkombination eine Mikrowelle und Toaster auch das Besteck und die Schüssel und Teller sind gut sortiert. Allerdings ist das Mobiliar schon in die Jahre gekommen und wurde zum Teil auch ausgetauscht aufschließen, die Schränke und Türen nicht mehr korrekt. Das Hotel verfügt über eine Tiefgarage einen Fitnessraum und einen relativ großen Pool, der täglich gereinigt wird. Für mich war es ein sehr angenehmer Aufenthalt für 4 Wochen.
Stayed 28 nights in Jan 2023

8/10 Good

Stine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

6/10 Okay

Alejandra

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Bon rapport qualité/ prix Bonne situation géographique
Stayed 20 nights in Apr 2019
Response from Penjan Kamput on 13 May 2019
Dear Value Guest, Thank you very much for taking the time to review our resort. We are very glad to hear that the room was appreciated. We value your feedback so we will share your comment with our team. With our regards,

8/10 Good

Thomas Einer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 25 nights in Mar 2019
Response from Penjan Kamput on 13 May 2019
Dear Thomas, Thank you for your time . We value your feedback and will share your comment to our team Hope to see you again

8/10 Good

Karim

Liked: Staff & service, property conditions & facilities, room comfort
Résidence/hôtel très correct pour le prix
Résidence très calme, proche du centre commercial juncylong (300m). Grande piscine très propres... mini studio très fonctionnel avec petit canapé, kitchenette. Salle de bain avec douche italienne très correct... le jet d’eau est mega puissant pour un hôtel en thailande c’est une chose super rare et très agréable... pas cher dutout a peine 25e la nuit dans un hôtel résidence c’est donné... je le conseil fortement... le seul point négatif est d’avoir vu 2 3 cafard sur le plafond même si 6eme étages mais bon il y a pas mort d’homme je suis tj vivant hein???
Stayed 16 nights in Mar 2019
Response from Penjan Kamput on 13 May 2019
Dear Thank you very much for taking the time to review our resort. We are very glad to hear that the room was appreciated. We value your feedback so we will share your comment with our team. With our regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes, ruhiges Hotel
Ein schönes Hotel, ruhig und abseits der Straße. Die Zimmer, one room apartment, sind gut eingerichtet. Schlafraum und Küchenteil mit Essecke sind getrennt. Weiterhin zur freien Verfügung ein Pool und Gym. Auch eine Tiefgarage gehört zum Hotel. Die Zimmer werden täglich gereinigt und der Service ist gut. Es war ein angenehmer Aufenthalt.
Stayed 20 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 16 nights in Jan 2019

8/10 Good

Anaïs, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien placé
Appartement bien placé. Il y a tous les commerces en bas, le personnel est sympathique et le ménage est fait tous les jours. Sur les 2 chambres louées une avait des bêtes qui sortaient des sanitaires siphon .la piscine est magnifique mais toujours a l'ombre mais globalement pour le prix cela est satisfaisant.
Stayed 6 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
또 가지는 않을거 같아요.
정실론과는 300m 정도이고 주변 편의시설이 많습니다. 숙소는 군데군데 많이 녹슬어서 남새가 나고 특히 화장실에서 나는 냄새는 거북하였습니다. 주방 식기들도 청결 상태가 의심스러웠네요
Stayed 4 nights in Jan 2019

10/10 Excellent

mohammed, Muscat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Uma

Liked: Staff & service, property conditions & facilities, room comfort
Response from Por/Bella on 9 Apr 2018
Dear Khun Uma , Warm greetings from iCheck inn Residences Patong Thank you very much for sharing such great feedback on your recent stay. We are thrilled that you found our hotel to be wonderful and that you appreciated so many aspects of your stay with great service and your kind feedback is a true testimony to their efforts. I will be sure to recognize them for their efforts. Once again I would like to thank you for your kind feedback. Meanwhile, the team and I are looking forward to welcoming you back soon for another memorable stay. Sincerely yours, Thidarat Wongsawat Hotel Manager

6/10 Okay

petri, Janakkala

Liked: Cleanliness, staff & service
Hinta laatusuhde hyvä
N. 20 min. Kävely matkan päässä Patongin kävely kadulta Hiukan oli vaikea löytää hotellia. Kiva pieni uima-allas ja muutamia auringon otto tuoleja. Savuton hotelli. Sänky oli hyvä ja pesutilat hyvät. Siivous toimi hyvin joka päivä vaihdettiin pyyhkeet tuotiin uudet pesuaineet... ilmastointi pelasi moitteettomasti, Asunnossa oli jenkkikaappi, keittolevyllä, mikroaalto uuni, veden keitin mutta vähänlaisesti astioita ja juomalaseja. Turvallinen hotelli. Kerroksiin hissillä vain avain kortilla. Ei mitään isompaa valittamista tule mieleen.
Stayed 7 nights in Mar 2018
Response from Por/Bella on 9 Apr 2018
Dear Khun Petri , Warm greetings from iCheck inn Residences Patong I would like to thank you for choosing iCheck inn Residences Patong on your recent stay! I am very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. I appreciate you taking the time to share your positive comments with us. In the meantime, I have already shared this great feedback to our team as this will certainly motivate us to keep up the good work. Please rest assured that your complimentary comments will not create complacency, instead you have inspired us to maintain our level of service for valuable guests like yourself. Sincerely yours, Thidarat Wongsawat Hotel Manager

8/10 Good

Lamine

Liked: Cleanliness, staff & service
Pas mal !
Hôtel très correct sauf bémol leur carte magnétique pour utiliser l ascenseur par moment on restait bloqué en pleine chaleur ascenseur non climatisé sinon chambre petite mais Ca va pour un couple
Response from Por/Bella on 9 Apr 2018
Dear Khun Lamine , Warm greetings from iCheck inn Residences Patong I would like to thank you for choosing iCheck inn Residences Patong on your recent stay! I am very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. I appreciate you taking the time to share your positive comments with us. In the meantime, I have already shared this great feedback to our team as this will certainly motivate us to keep up the good work. Please rest assured that your complimentary comments will not create complacency, instead you have inspired us to maintain our level of service for valuable guests like yourself. Sincerely yours, Thidarat Wongsawat Hotel Manager

4/10 Poor

fahad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق متدني
لايوجد اي نوع من الخدمه وخاصه النظافه
Response from Por/Bella on 28 May 2018
Dear Khun Fahad, Warm greetings from iCheck inn Residences Patong Thank you for taking time to review our hotel on your visit in Phuket. I do sincere apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Once again, thank you for sharing your comments, and if there is anything we can do to make your stay more comfortable, please let us know. It would be our pleasure to show you our true hospitality. Sincerely yours, Thidarat Wongsawat Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
很难找
很难找，在很里面的位置，而且进这酒店需要先穿过另外一间酒店，所以超难找，坐车的话别人都送到了另一家名字很像的酒店。我们在外面那条街走来走去找不到酒店，问了N个当地人都不知道它在哪。打电话给酒店，说我在它附近了，找不到酒店，找了一个小时了，让她出来个人接我一下，先和我说不会说英语，然后挂我电话就一直不听。后来死活不听电话，我换了个电话给他打，好不容易接电话了，我把电话给嘟嘟车司機自己和她聊，才终于把我们送到。足足用了两小时！
Stayed 2 nights in Nov 2017
Response from Por/Bella on 11 Apr 2018
Dear Khun Warm greetings from iCheck inn Residences Patong Thank you for taking time to review our hotel on your visit in Phuket. It was very disappointing to read that your experience with us did not meet our usual high standards. We do sincere apologies for all inconveniences you experienced during your stay. I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectation and satisfaction. We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel. Sincerely yours, Thidarat Wongsawat

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Por/Bella on 22 Apr 2018
Dear Value Guest, Warm greetings from iCheck inn Residences Patong Thank you for taking time to review our hotel on your visit in Phuket. It was very disappointing to read that your experience with us did not meet our usual high standards. We do sincere apologies for all inconveniences you experienced during your stay. I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectation and satisfaction. We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel. Sincerely yours, Thidarat Wongsawat Hotel Manager

6/10 Okay

Daria

Liked: Cleanliness, property conditions & facilities, room comfort
Dur à trouvé, la nuit c'est compliqué d'avoir quelqu'un à la réception
Response from Por/Bella on 28 May 2018
Dear Khun Daria, Warm greetings from iCheck inn Residences Patong Thank you for taking time to review our hotel on your visit in Phuket. I do sincere apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Once again, thank you for sharing your comments, and if there is anything we can do to make your stay more comfortable, please let us know. It would be our pleasure to show you our true hospitality. Sincerely yours, Thidarat Wongsawat Hotel Manager