Dear Valued Guest, Warmest Greeting from your valued feedback, we will keep going for our service,

Dear Valued Guest, Warmest Greeting from Nova Express Hotel Pattaya. First of all, we are very apprecaite for your kindly give us the valuable feefback, We will part your feedback to the management to improv the necessaries in the room according

Thank you for your valuable feedback.

Thank you very much for your review.

First of all, we are very appreciate for your kindly give us the valuable feedback for your stay, we are promised that we will keep going to improving to go to the professional service Best Regard,

First of all, we are very appreciate for your kindly give us the valuable feedback for your stay, we are promised that we will keep going to the professional service Best Regard,

First of all, we are very appreciate for your kindly give us the valuable feedback for your stay, we are promised that we will keep going to the professional service Best Regard,

First of all, we are very appreciate for your kindly give us the valuable feedback for your stay, we are promised that we will keep going to the professional service Best Regard,

First of all, we are very appreciate for your kindly give us the valuable feedback for your stay, we are promised that we will keep going to the professional service Best Regard,

First of all, we are very appreciate for your kindly give us the valuable feedback for your stay, we are promised that we will keep going to improving to go to the professional service Best Regard,

First of all, we are very appreciate for your kindly give us the valuable feedback for your stay, we are promised that we will keep going to improving to go to the professional service Best Regard,

First of all, we are very appreciate for your kindly give us the valuable feedback for your stay, we are promised that we will keep going to go to the professional service Best Regard,

First of all, we are very appreciate for your kindly give us the valuable feedback for your stay, we are promised that we will keep going to go to the professional service Best Regard,

First of all, we are very appreciate for your kindly give us the valuable feedback for your stay, we are promised that we will keep going to go to the professional service Best Regard,

we are really sorry for that, thanks for give us kind attention.

we are really sorry for that, thanks for your kind attention.

We are extremely sorry for the inconvenienced been caused. Thanks

Thanks for motivating our team. we are wishing to see you again.

Thanks for the post, well considered & acknowledged.

Dear Mr Peter, Warmest Greeting from Nova Express Hotel Pattaya, First of all, we are very appreciate for your kindly give us the valuable feedback,

Dear Khun Teeradech, Warmest Greeting from Nova Express Hotel Pattaya, First of all, we are very appreciate for your valued feedback, Regarding to the lowest score, could you kindly advise were our service have to improve and we will revert to our team and training according, Best Regards,

Dear Mr Anthony, We are very appreciate for your kindly give us your valued feedback

Dear Mr Samuel, We are very appreicated for your valued feedback,

Dear Valued Guests, Warmest Greeting from Nova Express Hotel, First of all, we are very appreciate for you valued feedback,

Dear Valued Guest, Warmest Greeting from Nova Express Hotel Pattaya, First of all, we are very appreciate for your valued feedback,

Dear Valued Guest, Warmest Greeting from Nova Express Hotel Pattaya, Frist of all, we are very apprecaite for your valued feedback, we will sharing your feedback to the team to solving the WIFI signal,

Dear Mr Graig, Warmest Greeting from Nova Express Hotel Pattaya, First of all, we are very appreciate for your valued feedback, Best Regards,

Dear Mr. Danis, Thank you for your review. We are sad to read that even after the below correspondence to us you still found the need to post, as per your claimed to us and now you seem to have changed your version also. Nevertheless even though you have been willing to put it this far, since we are an business with integrity, we are willing to follow as we advised you below in your reply to you and as we advised to you in person. Date: Thu, Jan 9, 2020 at 11:01 AM Subject: Subject : Item stolen from ours room 421Details To: <> Dear Danis, Thank you for your email. We have noted for your claim on having stolen or missing a shirt during your visit at our hotel. As my Hotel Manager khun Natsathida and Director of Housekeeping khun Pongthep explained to you in person, we are sure that no linen can have been missing from the room as we follow a standard procedure for linen. As linen represents a large value for any hotel, all linen, when taken from the rooms gets separated by item and counted individually in our linen room in the hotel, before sending to our laundry shop. If any item would have ended in the bed linen, when the maid cleared it, it would have been found there. Additionally to be thorough, we have searched the pantries and contacted the laundry shop also but to no avail. Also, as you mentioned that our staff then must have stolen it, we have searched the staff on body as well as the pantry or locker room, even though clothing is a personal item, which few Thai persons would consider wearing, if not from themselves and does not hold much value as clothing in Thailand is not expensive. Nevertheless, even though from our investigation we are certain from our side that nothing untoward has happened, as our Hotel manager already offered, we are willing to refund to you 70% of the value of the purchase you claimed to have lost, as a gesture from our side to you, which we deem fair. However, as according to your receipt this item is already nearly 6 months old we feel 100% is not justified in this case. Please let us know how you would like us to go ahead for the refund this amount to you, by either Credit Card or bank transfer and we will process accordingly and expediently. With Kind Regards, Nova Express Management

Dear Mr Mostafa, Warmest Greeting from Nova Express Hotel Pattaya, First of all, we are thank you very much for your valued feedback,

Dear Sir, Warmest Greeting from Nova Express Hotel Pattaya, First of all, we are very appreciate for your valued feedback and sorry for for your inconvenience stay, Best Regards

Dear Mr Amir, Warmest Greeting from Nova Express Hotel Pattaya, First of all, we are very appreciate for your kindly give us a valued feedback, we will keep your feedback to imporving our service and acheive a goal, Best Regards,

Dear Mr Rzgar, Warmest regards from Nova Express Hotel Pattaya, First of all, please accept to our apologies for your inconvineon stay at our hotel and we are very appreciated for your valuable feedback, We will share this feedback with our team to improve service Best Regards,

Dear Sir, Warmest Greeting from Nova Express Hotel Pattaya. Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated and your feedback will help us to continually improve the standard of facilities and services. Best Regards,

Dear Valued Guest, First of all, we are very appreciate for you kindly give us valuable feedback, Best Regards,

Dear Khun Charunda, Warmest Greeting from Nova Express Hotel Pattaya, We are very appreciate for your valued feedback,

Dear Mr Milla, Warmest Greeting from Nova Express Hotel Pattaya, First of all, we are very appreciate for your valued feedback, Best Regards

Dear Valued guests, We are writing to appreciate very much for your kindly give us for the valued feedback

ทางโรงแรมต้องขอขอบพระคุณเป็นอย่างยิ่งครับ ทางโรงแรมจะทำการตรวจสอบความถูกต้องแม่นยำ เพื่อให้สะดวกแก่การเดินทางมาที่โรงแรมอีกครับ