Communication could have been better. I reserved through VRBO but then I was getting emails from Tidelife that was confusing since it said there was no cancellation when VRBO said it was free. I also had to email to get the complimentary rental stuff sent when it should have been sent 30 day ahead of time. Pawleys beach was wonderful. Less crowded and you can’t beat being right in the ocean. The place is outdated, but the sleeping arrangements worked perfect for our family of 10. The ice machine was broken with no note or anything so I called and they said they already knew about it. Would have been nice if there was a note on it. One of the check out list said to strip the sheets the other said Do Not strip them so that was confusing. Also check out is 10 but you have to have the keys back by 10 which means you have to leave the house by 9:30/9:45. Is there a way to just leave the keys at the home and lock the doors? Having a washer and dryer is wonderful, but I would recommend they supply a laundry basket since the washer and dryer is in the basement and you have to walk outside to get to it so it would be nice to have something to carry your laundry down and back up.