"Staff excellent, kind and understanding especially the reception staff, two gentlemen, when we arrived on the 31st October at around 5pm. Room spotless and quiet. Great choice at breakfast. "
"Breakfast was decent - not outstanding but well up to European standards. Only disappointment was fairly rubbish coffee (particularly by Italian standards) - Nescafé machine again the culprit.
Spotlessly clean and newly refurbished on my floor. Initial issues with faulty room key (door mechanism as it turned out) which took 3 attempts to solve but otherwise faultless service.
Tiny bit noisy in the mornings which was surprising for a top floor room. "