Best Western Pelabuhan Klang hotels

"Very nice hotel and friendly staff"

"Like the location it’s walking distance to the historical KTMB and train station. It’s especially beautiful at night. Downside is there aren’t too many options for food close by. After the restaurants closed for the night, it’s unlikely to get some late night snacks. Extremely low pressure for hot water in the shower and the temperature control panel for the room doesn’t seem to work. May need a bit of upgrade on that. Breakfast buffet was wonderful and truly satisfying with all types of cuisine. "

"Temperature set at comfortable and everything is spotless. Coffee House was OK but nothing to qrite hone about"

"A total non entity of a hotel. No lobby or area to relax except for the Executive Floor which was not accessible to most guests. Check in was a mess and took over 15 mins to be served with no water provided. Breakfast was good but very hectic with no personalised service. We were on the 19th floor but Zero sound I insulation to the extent where we could hear traffic on the ground and everything in the corridor. This was awful given KL is often a stop for many people and meant jet lag was worse than expected "

"ONLY good for transit, near airport and provide shuttle service. Friendly staff. Very clean and spacious rooms."

"Property is clean but show sign of age. Staffs are generally friendly with the exception of front desk receptionists who has poker face most of the time; a little smile goes a long way. There is quite a distant from the front desk to the elevator, which involve going up an escalator; I am not sure how physically challenged people can make it up there."

"Need to have more vegetarian options in their club lounge and also more variety"

"Quality of breakfast is lacking but the spread is ok."

"Excellent breakfast buffet. Great location. Wonderful room and very professional and welcoming staff."