El Peñol Peñol Cross Hotels

"We had an amazing experience "

"Never again, visited for the weekend. Disappointed, if you are looking for food options, the breakfast buffet was lame. They had Colombian rice with beans , soup, and potatoes, breads, fruits, but rice and beans at a Hotel Called The Brown??? For breakfast??? Not only that but 80% of the people eating were with guest bracelets and were locals which were young men with women that had fake butts. The staff not very friendly typically and not on top of the guest as you would think in a place like they describe. Save your money and time and go to Sofitel Baru. "

"The views from the room and surrounding "

"Everything was wonderful! I will be recommending this location. Staff 5 stars, location 5 stars, amenities 5 stars, will be back. "

"host was amazing, house needs updates, big house with only 2 showers and a master tub, needs to provided better towels, kitchen paper towels and napkins, beautiful views, some of the mattresses are very uncomfortable, a lots of steps to go down with suitcases but.....you have John Jairo to help you in anything you need and he help us with everything, George was also very helpful and knowledge about the area, and also resolve any problems we have at the house really fast, he always answer the phone no matter what time it is, beautiful pool, house just need a little more love !!! "

"This place is a mixed bag. The staff service is excellent. The food in the restaurant is excellent. 5 stars for the staff and service. They went above and beyond to make sure our stay was as nice as possible. The rooms are bare bones. Our room had no place to hang things or to place your suitecase. No soap for the sink. The shower flooded the bathroom due to poor design. And a generator in the room next door was grinding until 2:00 am! My daughter's room flooded when it rained. The property and rooms need work."

"Love the hotel! Excellent view, location, and service provided by the staff!"