“I was not inconvenienced by booking 2 separate reservations and I did not need to move.
I am VIP at Expedia.
So one reservation, I didn’t get a room upgrade.
One reservation, I did get a room upgrade.
Best of all worlds would have been to
Received all room upgrades plus
No need to move from the best room.
So that would have meant a 2 step upgrade on the second reservation.
Also, it was not highlighted that I would receive a 20% discount on spa services. All staff should have known this……
“I was not inconvenienced by booking 2 separate reservations and I did not need to move.
I am VIP at Expedia.
So one reservation, I didn’t get a room upgrade.
One reservation, I did get a room upgrade.
Best of all worlds would have been to
Received all room upgrades plus
No need to move from the best room.
So that would have meant a 2 step upgrade on the second reservation.
Also, it was not highlighted that I would receive a 20% discount on spa services. All staff should have known this……
Theresa