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Reviews of Phnom Penh Katari Hotel

4 out of 5
Phnom Penh Katari Hotel
#61, Orknha Chrun Youhak(294), Boeung Keng Kang I, Chamkarmorn, Phnom Penh

Reviews

8.6

Excellent

Rating 10 - Excellent. 162 out of 377 reviews" "
Rating 8 - Good. 168 out of 377 reviews" "
Rating 6 - Okay. 31 out of 377 reviews" "
Rating 4 - Poor. 10 out of 377 reviews" "
Rating 2 - Terrible. 6 out of 377 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joss

Stayed 1 night in Aug 2023

10/10 Excellent

Denis

Liked: Staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 3 nights in Apr 2023

10/10 Excellent

Patrick, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good bedroom, with free upgrade. Good location for visiting Phnom Penh. Very cooperative staff.
Stayed 14 nights in Oct 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Not recommended
Hotel is a complete bust. (1) Monday - Saturday there is 24 hours worth of construction right next door. (2) Internet sucks, at least in the room that I was in. (3) No hot water in the showers. I was in two different rooms, and no hot water in either. Sinks have scalding hot water though. (4) Room key did not work no less than 6-9 times in the days I was there. (5) Breakfast was mediocre, at best.
Stayed 6 nights in Mar 2020

4/10 Poor

julian

Liked: Room comfort
Disliked: Staff & service
Staff need training
Staff either lazy or not trained correctly. Housekeeping was of a low standard, breakfast staff were totally indifferent and front desk employees frankly incompetent.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning wasn’t working so they upgraded me to a better room right away!
Stayed 1 night in Feb 2020

10/10 Excellent

Greg, Houston, TX

Liked: Cleanliness, staff & service, amenities
Staff was very helpful. The construction was a bit of a noise problem but the staff did everything to accommodate me. Thank you all very much.
Stayed 10 nights in Feb 2020

8/10 Good

kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and he
Stayed 1 night in Feb 2020

8/10 Good

Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, construction next door
We had an overnight stay here. Hotel itself was nice, in a good location with spacious and clean rooms. Unfortunately there is currently a construction site next to the hotel which during our stay was very loud. The hotel had left a note of apology in the room stating that the work stops between 7pm and 7am so not the best if you like to sleep in or relax in the afternoon. Not sure when it's due to finish but when we were there they were still working to demolish the previously existing building on the lot.
Stayed 1 night in Feb 2020

8/10 Good

Jay, Arizona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very updated and clean. It was located in a nice area that had many coffe shops and restaurants right out your front door.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quiet, nice pool area, helpful and friebdly staff, good breakfast buffet and well-equipped room.
Stayed 19 nights in Dec 2019

10/10 Excellent

Daniel

Stayed 1 night in Dec 2019

6/10 Okay

Benjie

Business traveller
just ok
hotel location is ok
Stayed 3 nights in Dec 2019

8/10 Good

Meng Kui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Excellent Service
Great accessibility to various restaurants coupled with excellent service extended by the staff. Bella is one of the staffs who deserved mentioning here. She was very helpful and courteous in her dealing with us.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GhuruJaya
Very cozy and comfortable room. Staff were polite and helpful. Value for money.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Clean and Comfirtable
Comfortable and clean room. Good pool. Easy access to lots of bars and restaurants
Stayed 2 nights in Nov 2019

10/10 Excellent

Katrina, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location. Wonderful staff and welcome. Very comfortable quiet rooms. Loved the pool area and the sky bar (very reasonably priced). Would reccomend.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a bad experience with my previous reservation and stay the manager upgraded my room which was very pleasent.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Could not find my booking, then gave me a down graded room with no compensation. Personal belongings stolen from room.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and amenities and rooms were very good, highly recommend this hotel
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Good location and friendly staff
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious rooms, well equipped facilities. Breakfast spread was a little disappointing though as the egg and noodle stations were hidden, giving the impression that there were limited choices available
Stayed 1 night in Oct 2019

10/10 Excellent

KiwiInPhnomPenh, Walnut Creek, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and polite. Rooms are spacious and clean.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and good service. Good, central location.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel with typical Khmer layout and furnishings. It is located in a mostly residential area with many eating places nearby. May not be suitable for less than able guests as you need to climb a flight of stairs to enter the hotel. Unfortunately, nearby construction sites mean sleeping late is not an option.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located close to all the major sights and it is easy to walk to many of these if one can brave the local traffic crossings. The staff at the hotel are very helpful and able to offer lots of advice. We did book the taxi service through the hotel and that was very useful with a good driver. The room we stayed in was very spacious and comfortable. The breakfast is very good with all kinds of items and as vegetarians we did not go hungry.
Stayed 3 nights in Aug 2019

8/10 Good

Planeh0pper, Calgary, Canada

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and the room is very spacious. However, in breakfast, vegetarian options are very limited.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool area, the service and the room. We were disappointed that the sky deck wasn’t open and we couldn’t have cocktails. The room smelled of cigarette smoke. There was lots of noise from the building site all night but that is no fault of the hotel.
Stayed 2 nights in Aug 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Roof top swimming pool was great. Staff very friendly. Helpful even if the language barrier caused some hiccups.
Stayed 4 nights in Jun 2019

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in phnom penh.. value price and good location
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness: Clean rooms. Great service: Staff were friendly and approachable
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly people willing to help. Upgraded to a suite. Great location. Fantastic breakfast. Will stay again
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to attractions. Great breakfast selection. Pool area was inviting. Quiet location. Staff friendly and willing to help.
Stayed 2 nights in May 2019

10/10 Excellent

planeh0pper, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean, very reasonably priced and the breakfast is excellent. I am a vegetarian and I asked for vegetarian items and juice in the breakfast. Every day, they gave me free juice and special vegetarian items. Staff were very attentive. The general manager of the hotel would check in with me about my needs every day.
Stayed 1 night in May 2019

10/10 Excellent

Dilip, Melbourne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good service - good price
Stayed 5 nights in May 2019

8/10 Good

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice hotel, good location. Would stay again.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Katari Hotel the pool is an obvious winner and the staff were very obliging to help with any requests I had. Only negative for me was my very hard mattress, which was resolved by the manager arranging a softer one, thank you Sam. I can highly recommend this Hotel to fellow travellers.
Stayed 17 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay even with the new year Highly recommend
Stayed 13 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property was ideally located and the staff really great, friendly and helpful
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great find.. close to the river and loads of tuk tuk outside to take u to wherever in phomn penh.. love this gem the staff are also very friendly and hospitable!!
Stayed 1 night in Mar 2019

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PP Katari Hotel
Nice hotel, great location, helpful, friendly and professional staff. My room was big and comfortable (806). Excellent breakfast. I definitely recommend PP Katari Hotel.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very good.. Rooms are spacious and clean...
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Katari is in a perfect spot to explore Phnom Penh - centrally located it means all the main things to see are either a walk or a short reumork (tuk tuk) journey away. My favourite part was the rooftop pool, which was the perfect place to relax after a day of sight seeing in the 30+ degree heat.
Stayed 3 nights in Feb 2019

8/10 Good

Bianca, Hong Kong

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, restaurants around the corner and good pool. Aircon wasnt the best at working very well
Stayed 3 nights in Jan 2019