As any homeowner knows, something (usually small) is always malfunctioning. This house is no exception but the minor issues never affected our stay because Erik (the owner) was the most attentive VRBO owner I’ve ever experienced….which is saying something since I have rented via VRBO many, many times. He was always quickly available via phone/text or in person and took care of everything immediately. Without me asking he even gave me a 1000 refund when we lost a couple of days of pool use after the heater malfunctioned and had to be replaced. For one other minor issue he gave me a 125 refund, again without asking. I only wish all VRBO owners were more like him………and oh yeah, the house was great.