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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Soak up the sunshine by the pool or relax over coffee in the lobby. A perfect blend of comfort and convenience awaits at this newly remodeled hotel.

Choose dates to view prices

The Hotel Serene, near Peoria Sports Complex, offers a serene retreat with full breakfast and laundry facilities. Enjoy the outdoor pool with sun loungers, stay connected with in-room WiFi, and appreciate the helpful staff who have earned top marks from previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is HK$936
HK$1,077 total
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(18 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed - twin
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Hairdryer
  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

1 bedroom, individually furnished, desk, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed - twin
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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8.0 out of 10, Very good, 38 reviews
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About the area

Located in Glendale, The Hotel Serene Glendale Peoria, Surestay Collection by BW is in an area with good shopping. Travellers who have shopping on the agenda can visit Westgate Entertainment District and Happy Valley Towne Centre, while those looking for another kind of activity may want to check out Wigwam Golf Resort. Looking to enjoy an event or a game? See what's going on at Peoria Sports Complex or State Farm Stadium. Visit our Glendale travel guide
Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308

What's nearby

  • Phoenix_UniversityofPhoenixStadium_6057986_05
    State Farm Stadium
    10 min drive - 16.9 km
  • Arrowhead Towne Center
    2 min walk - 0.2 km
  • Arizona Broadway Theatre
    12 min walk - 1.0 km
  • Peoria Sports Complex
    15 min walk - 1.3 km
  • Polar Ice Peoria
    2 min drive - 2.7 km

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley)
    14 min drive

Restaurants

  • In-N-Out Burger
    10 min walk
  • Chick-fil-A
    12 min walk
  • Raising Cane's Chicken Fingers
    4 min walk
  • Chili's Grill & Bar
    9 min walk
  • Circle K
    10 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel remodelled in 2022 and located near Peoria Sports Complex
The Hotel Serene Glendale Peoria, Surestay Collection by BW provides amenities, such as free breakfast and laundry facilities. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • A vending machine, a 24-hour front desk and ATM/banking services
  • Smoke-free property and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff and location
Room features
All 60 individually furnished rooms have perks such as air conditioning, in addition to amenities such as desk chairs and WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

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8.6 out of 10, Excellent, 358 reviews
The price is HK$1,106
HK$1,274 total
includes taxes & fees
16 Feb - 17 Feb
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Renovated entire property - January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Ramada Glendale Hotel
Ramada Glendale
Glendale Ramada
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Quality Inn Glendale Arrowhead Towne Center
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

As of 27 Jan 2026, prices found for a 1-night stay for 2 adults at The Hotel Serene Glendale Peoria, Surestay Collection by BW on 8 Feb 2026 start from HK$935.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hotel Serene Glendale Peoria, Surestay Collection by BW pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Self-parking is free at this property.

What time is check-in at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-in start time: 3:00 PM; check-in end time: 3:30 AM.

What time is check-out at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Checkout is at 11:00 AM.

Where is The Hotel Serene Glendale Peoria, Surestay Collection by BW located?

Situated in Glendale, this hotel is within 1 mi (2 km) of Arrowhead Towne Center and Peoria Sports Complex. Arizona Broadway Theatre and Polar Ice Peoria are also within 2 miles (3 km).

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Reviews

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

7.8

Good

8.0

Cleanliness

7.2

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 440 out of 1005 reviews
Rating 8 - Good. 236 out of 1005 reviews
Rating 6 - Okay. 147 out of 1005 reviews
Rating 4 - Poor. 94 out of 1005 reviews
Rating 2 - Terrible. 88 out of 1005 reviews

Reviews

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service at check in yesterday and the room was great. Definitely will be back to enjoy the heated pool as it was raining.
Stayed 1 night in Dec 2025

6/10 Okay

Steven

Liked: Cleanliness
I’ve always been a function over form advocate and from that from that standpoint the room itself is fine. Close to the mall and multiple options for dining are nearby. I only stayed a couple of hours to shower due to plumbing problems, shower too slippery to be safe for anyone especially old people like me.
Stayed 1 night in Jan 2026

6/10 Okay

JODI

Liked: Cleanliness
Staff was great. Front desk waved the deposit. Room was sloppily touched up with paint. Bed creaked. Noisy basket rolled passed our room before 8am. Breaking was sufficient.
Stayed 1 night in Jan 2026

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you like hot water for showers, DONT stay here! staff very nice, but after a long day of traveling with kids to have a cold shower was the worst!! I gave 3 stars because staff that night was very nice and was very clean... we were accomadated to another room but the water was not as warm as it should be, and after a call to the manager from staff, he claimed it was cold because it was late and everyone was taking showers!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, comfy beds and great staff.
Stayed 3 nights in Jun 2025

6/10 Okay

Irma

Liked: Amenities, property conditions & facilities
Staff was nice. The hand wash soap bottle was completely empty and the shower bottles were not filled either. There was a smoke smell in the room. Otherwise quiet and good for a 1 night stay
Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 1 night in Sep 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two girls at the front desk are wonderful, so plesent and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff, great breakfast and super comfy room!
Stayed 1 night in Mar 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities
High quality and great service
Stayed 2 nights in Sep 2025

10/10 Excellent

Marygrace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great as always and very comfortable. I enjoyed this hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice close to our surgery center and shopping.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good stay and location

Friendly staff and clean environment
Stayed 1 night in Mar 2025

10/10 Excellent

Karen Bland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Very nice property, very good service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Great location with antique stores, art galleries, gift shops and restaurants everywhere! For EV owners there are Level 2 chargers a short distance away!
Stayed 2 nights in Jun 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay in Phoenix for a concert. Price was good for the location to the stadium.
Stayed 1 night in Jun 2025

8/10 Good

Myron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to stay with a lot of places to eat and shop around.
Stayed 3 nights in Oct 2024

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great 3 day stay

The property was clean, outside entrance to rooms, excellent breakfast, clean and comfortable room, nice shower, soft towels.
Stayed 3 nights in Feb 2025

6/10 Okay

Danya

Liked: Cleanliness
It was a comfy stay.
Stayed 1 night in Feb 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Comfortable and convenient, staff was super friendly!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple, great for a little getaway or staycation with a shopping center nearby and plenty of restaurants.
Stayed 4 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff ,good breakfas
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great service at this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Stay

Hotel was in a nice area and walkable to multiple restaurants and mall. Continental breakfast was decent. Rooms were nice and clean.
Stayed 2 nights in Feb 2025