Private beach, white sand, free beach cabanas, sun-loungers
Check availability

Reviews of Coco Palm Beach Resort & Spa

3 out of 5
Coco Palm Beach Resort & Spa
Ong Lang Beach, Phu Quoc, Kien Giang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 68 reviews" "
Rating 8 - Good. 21 out of 68 reviews" "
Rating 6 - Okay. 4 out of 68 reviews" "
Rating 4 - Poor. 1 out of 68 reviews" "
Rating 2 - Terrible. 2 out of 68 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

10/10 Excellent

Terence

Stayed 8 nights in Jan 2020

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful wooden furniture interior detailing
Beautiful beach and gardens. Our room was right outside a water feature so was a lovely sound to wake up to. The beach is cleaner than Long Beach. The restaurant at Mango Bay next door is fantastic. the room was designed with thought and well executed. Comfy bed and pillows. Lovely fruit bowl on the first day. The wifi didn’t work at all the entire time...
Stayed 2 nights in Jan 2020
Response from Khuong Vu on 14 Jan 2020
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great attention & care to make guests feel welcome
Nice & relaxing room with lots of warmth and wooden details. Friendly staffs with big smiles as they greet you. Very attentive to the guests’ needs... at breakfast, a waitress asked me for my room number; next day, she knew I was checking out that day, and asked me when they should have the shuttle bus ready for me. Further, they have gone completely out of their way and taken me to the next resort I was staying, as this next 5 star resort wanted me to go 22km back to the airport in order to catch their complimentary shuttle bus, only to come back this same 22km as I was already more than half way through the ride to their location. I wonder... who is really providing a 5 star hospitality & guest service?
Stayed 3 nights in Dec 2019
Response from Fo Team on 30 Dec 2019
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice beaches and facilities. Would come back again
Stayed 1 night in Dec 2019
Response from FO Team on 18 Dec 2019
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach and vibe!
Great beach, breakfast and ambiance! Rooms are more than fine and a very friendly staff. Will return!
Stayed 2 nights in Dec 2019
Response from Fo Team on 10 Dec 2019
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019
Response from Coco Palm Team on 30 Oct 2019
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customers services. Breakfast was delicious, lots of choices. I will come to visit again next year.
Stayed 3 nights in Aug 2019
Response from Khuong Vu on 6 Aug 2019
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Will return, many times!
Place was even more beautiful than presented. Staff spoke excellent English. We met people from several countries who were as pleased as we weee. Highly, Highly Recommend..
Stayed 2 nights in Jun 2019
Response from Cocopalm Team on 22 Jul 2019
Dear Alexey, Thank you very much for your detailed review. We really appreciate you taking the time to write it and are grateful for your tips for our potential future guests. I'm glad to hear that you enjoyed the service, that the staff were courteous and that you enjoyed working here too. Looking forward to welcoming you back in the future. Warmest regards Cocopalm Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach with great comfort
For me, everything was perfect. I liked the proximity to the beach which is by far the best one in Phu Quoc. Also, the room was clean and spacious. I would come back again.
Stayed 1 night in Apr 2019
Response from Dien on 2 May 2019
Dear value guest, Thank you so much for taking the time to review our hotel. Your positive feedback is appreciated. We here at Coco Palm Resort try to make our guests feel at home, so if we've accomplished that, we feel good. We hope to welcome you back again in the future. Thank you once again and enjoy your day! Ms. Dien (FO)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position on the safe sandy beach was perfect and the room was good. Breakfast was good though the evening menu was rather limited and would have benefitted from grilled fish and a pizza oven
Stayed 2 nights in Apr 2019
Response from Thao (Ms) on 30 Apr 2019
Thank you very much for your review and for your kind words regarding the interior and the staffs . We are so thrilled that you felt at home here. We value your feedback and look forward to welcoming you again in the future. Have a wonderful day!

8/10 Good

Amy, hanoi

Liked: Cleanliness, property conditions & facilities, room comfort
Improved services, beach getting busy
This used to be our ‘go to’ to get away from it all. It’s still a lovely place and they’ve improved restaurant service and speed 100%. At the time we went, first week of January, it was very crowded on the beach (compared with before) and so many new accommodations along the beach road have opened up that you have to fight for the sun loungers that belong to coco palm. A constant stream of tour boats drop anchor right in front of the beach adding to the noise and number of people as well as blocking the view. We love coco palm, but unfortunately will choose somewhere else next time due to the development of the area. A great place for people who want some life, there are lots of bars, restaurants etc and availability of basic supplies nearby now.
Stayed 5 nights in Dec 2017

8/10 Good

Stephan, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities
Right at a very nice sand beach
Simple but beautiful. Perfect for a romantic time if you still enjoy talking and spending time with your partner. Easy check in an out.
Stayed 8 nights in Dec 2017

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small resort
Great small resort with beautiful beach and great staff. Definitely would recommend this hotel
Stayed 6 nights in Dec 2017

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Working hard on service.
Stayed here a few times now and each time an improvement in service is noted. Restaurant/bar staff really try their best & are friendly. Umbrellas left outside the room when raining were appreciated.
Stayed 1 night in Sep 2017
Dear Clare Thank you for your choosing at Cocopalm Beach Resort & Spa. We are really delighted when read your nice review that's our motivation to improve the service more quality. We look forward to serving you and your friends next time on Phu Quoc island. Once again thank you for your satisfaction. Best Regards Ms Dung (Front Office)

8/10 Good

Samantha

Liked: Cleanliness, staff & service
A bit overpriced, but a lovely area!
I felt like the hotel was older and more rundown than the price would suggest. The room was small and smelled musty. However, it was clean and the staff were all really great! The beach directly in front of the hotel was lovely, but right next door was a public beach that was full of garbage. Not Coco Palm's fault, but still not nice to look at. Overall, I'd recommend the hotel, but look for a discount or deal!
Stayed 3 nights in Aug 2017
Dear Samantha Thank you very much for your staying at Cocopalm Beach Resort & Spa and for taking the time to post a review. Thank you for your very nice feedback about our cleaness and staff. And we'll try our best offer the best price for guests as possible as. So sorry about the public beach full of the garbage period your staying. However our staff and some volunteer cleaned up already. And now the coastal become beautiful as it's nature. Once again thank you for sharing your satisfaction, it is a great reward for the whole team and we all look forward to welcoming you again on Phu Quoc Island Kind regards Managment

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfect location but a 2 star hotel services
Mixed feeling about this hotel. Perhaps I was unlucky as I was there just before closing for renovation. Plus: - location on the beach - staff friendliness - cleaning Minus: - no TV - no Swimming Pool (even if is a beach hotel) - Transfer to/from airport (even if announced and agreed... at the end is just a taxi service) - Breakfast (no buffet) - no touristic info
Stayed 5 nights in Jun 2017

8/10 Good

Steve, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with beach access
Nice setting with a nice beach. Breakfast was adequate with plenty of food. Staff were lovely and obliging.

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place away from the bustle
We enjoyed our short stay at this hotel. The beach is beautiful and generally clean. The staff was friendly and very helpful. They helped us to set up our trip to the next destination and it all worked smoothly (from the taxi to the ferry to the bus). The massages on the beach were a great addition to an already relaxing stay. The beds, however, are quite hard.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
A Poor Choice And Not A Resort Or A Spa!
We spent three night here during Tet holidays and would not recommend it. When we arrived Jack, the receptionist insisted on keeping our US Passports and Visas. I told him I didn't want to give them up as we always have traveled worldwide with passport on our person. He insisted he would need them overnight then agreed to give them back after he wrote down some info. He then took my Visa and tore off the bottom half inch or so as I watched him. Not knowing the Vietnam custom I didn't think anything of it. Fast forward to leaving Vietnam at Hanoi Airport I am told at customs that there is an important part of my Visa missing. My wife and I are then detained, not fun when you are halfway around the world, and told I would need a new Visa and that there are penalties for altering a Vietnam Visa. My explanation, an hour of lost time being detained and $25 later we are allowed to leave and told we were lucky we were not fined as they believed that Jack had been the one to deface my Visa. I sent two emails to the hotel with photos of the receipt for the new Visa and a photo of the copy of it stating that I expected the "Resort" to reimburse us. Those emails were ignored for a week while I waited patiently before writing all my reviews. Having some difficulty finding their phone number and knowing that their staff does not speak understandable English for the most part I decided to see if Hotels.com my booking agent could help out. Hotels.com paid us back, thanks!

10/10 Excellent

Amanda, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem! Best beach!
We had the best time ever staying at Cocopalm for six nights! We stayed in the superior sea view room and it was clean and spacious. The bed was a bit firm, but it didn't really phase us because the resort is so lovely. The beach at Cocopalm is the best beach on Phu Quoc. My husband and I rented a motorbike and went to a bunch of others around the island and none were as good. This beach is quiet, secluded, peaceful, and has small waves. It's perfect for taking a swim and relaxing. We thoroughly enjoyed our days sitting on the loungers under the umbrella. You can even order food from the beach. The breakfasts were delicious with plenty of Western options, and also Vietnamese. The location is a bit outside of town, but if you're looking for quiet and peaceful, this is the perfect place. The restaurant food is not bad, but not fancy. If you want something fancier, head next door to Mango Bay. I have to say that the staff at Cocopalm really made our stay the best. They were friendly, welcoming, and helpful. We got lots of recommendations, and we loved how they seemed to enjoy their jobs, too. We were celebrating our honeymoon and they even surprised us with a cake in our room! A big shout out to Jack, who was constantly helping us out, chatting us up, and made our experience unforgettable. Our stay at Cocopalm was the highlight of our time in Vietnam and we will definitely be back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pieceful and beautiful

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect on the beach location
Great location if you're looking for quiet with your own private beach. Not much to walk to in the area. Water is calm and clear. On site massage is conveniently located on the beachfront. Staff is accommodating and excellent. Top marks to the bartender who has amazing skills. Beach bar is fun. Menu is pretty good with lots of options (over 100 I think). All juices or drinks containing juice is made from fresh fruit. Booked 3 nights, ended up staying 8 nights more. Breakfast, if included in your room price, ends a bit early for my liking. It ends at 9:30am which is about the time I wake up, so I ended up missing breakfast more than half the time. Would help for management to consider extending the breakfast hours for the late risers. Also, my sister had her birthday here. Staff was able to order a home made cake, provide flowers and a custom vegetarian dinner.. which went above and beyond. Would definitely stay here again.

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice
it is good choice for low room charge.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The staff at this hotel were very nice and helpful
The staff was very helpful. The food was very good. The beach isn't very clean.

8/10 Good

Corinne, Philadelphia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, would return
Lovely hotel, well run. Pleasant staff. Beach is beautiful. Only complaint would be the boatloads of people who are dropped off each day right in front of the hotel - mars the quiet view a bit.

8/10 Good

nicky taylor, melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The true meaning of relaxation...
This resort is quiet, but the location is beautiful! The beach is so clean and water crystal clear, the rooms are set in a exotic tropical rain forest feel...bring plenty of insect repellent, and something to read for night times as the bar an restaurant are only open until 10pm...it's the perfect place to go and relax and unwind...staff are extremely helpful...will definitely go back again...

8/10 Good

Elisabeth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Like from a drawing book - Pearl in secret garden!
Unique beach hotel and garden. The location is superb with spectacular sunsets and ocean views, and from your room you just have to take some small steps through the tropical, well maintained, botanic garden. The gardener is the sweetest guy with the biggest smile - a nice experience on your way to the breakfast. The breakfast room is at the beach front. The exterior and interior are amazing wooden style, combined with the garden and the sea view it makes it feel authentic. The hotel is small, cosy and very special. The downside are as other mentions the wood work and buiding project behind the hotel - a neighbor are building a new hotel. While the projects on, there will be som noise and smell fra burnt wood. But I will say the location otherwise, makes it worth this inconvenience. There will be times of silence, and its not dominant in the beach area. Breackfast and sun beds are free for guests! A less pleasant experiences are to everyday feel lost in translation, this is also up to english-speaking travelers to prepare for. Still it is hard that what believed to be "international words" are not understood, sometimes also pretended understood. The manager at the hotel have no problem with communication. I believe a small team effort together to develop understanding of typical word and also make routines for room cleaning - the staff will level up to perfect! Otherwise - all smiles :)
Stayed 11 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Fantastisk hage og rett på stranden!
Et utrolig sjarmerende hotell med meget god service. Sengene er perfekte og rommene er store. Rommene kunne hatt et hakk bedre renhold og vedlikehold, men likevel var det et perfekt sted å bo i 11 dager. Prisene på restauranten er litt høyere enn i gaten, men likevel billigere enn de andre Strandhotellene. Book dette stedet om du ønsker å sitte i skyggen av store palmer og blomster, og ønsker stranden rett utenfor rommet ditt.
Stayed 11 nights in Dec 2023

10/10 Excellent

TAESUCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
코코팜 비치 리조트
전체적으로 만족스러웠습니다. 방도 깨끗했고, 레스토랑에 음식도 좋았습니다. 사장님이 이것 저것 많이 신경을 써서 그런지 전체적으로 좋았습니다. 호텔과 해변이 붙어 있어서 물놀이 하기도 좋았고, 정원도 아름다웠습니다. 몇가지 단점은 호텔에 수압이 좀 약했습니다. 그리고 일시적인것 같은데 호텔 방안에서는 와이파이가 잘 되지 않았습니다. 그것 이외에는 큰 단점은 없습니다.
Stayed 3 nights in Feb 2022

6/10 Okay

Sanae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ダウンタウンからは少し離れており周辺はとても静かで、ダウンタウン南のリゾートホテルが密集しているエリアに比べるとこじんまりしていることもあり、のんびり過ごせます。ただし建物は綺麗に保たれているものの古いため、シャワーのお湯が途中から出なくなる、虫が出るなどあり、ある程度清潔感のある場所とサービスを重視する方にはおすすめしません。（そう言う方は5つ星ホテルを選ぶのが無難です）また食事はあまり美味しくないため、徒歩圏内にあるレストランに通いました。フーコックでトップ10に入るレストランがすぐそばにあります。
Stayed 4 nights in Jan 2022

10/10 Excellent

Mats

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Här gjorde vi ett utmärkt val av boende, snudd på lyxboende med ett kanon läge vid stranden. Hela hotell området var vackert med mycket växtlighet. Trevlig och hjälpsam personal, gratis transfer till flyget (om man bor minst 2 nätter).
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Perfekt
Sehr gutes Hotel! SUPER SERVICE.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Coco Palm Beach on 9 Feb 2020
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Прекрасный отель на пляже, свои лежаки . Отличные завтраки , вежливый и тактичный персонал. Бесплатный трансфер в аэропорт, обещали бесплатный трансфер и из аэропорта, но не нашли автобуса отеля, пришлось добираться на такси за 15 долларов.
Stayed 7 nights in Jan 2020
Response from Coco Palm Beach Resort on 5 Feb 2020
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

10/10 Excellent

Mats

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godmorgon Vietnam
En lugn skön och mer avskild resort, som ger dig möjligheten att relaxa fullt ut, men samtidigt ge dig in i den Vietnamesiska hetluften på ön närhelst du önskar!
Stayed 8 nights in Jan 2020
Response from Cocopalm Resort on 31 Jan 2020
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

10/10 Excellent

Christl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schön gelegen, direkt am Strand. Jeden Abend tolle Life-Musik. Schade, dass manchmal kleine Schiffe davor ankern und auch mal ihren Müll ins Meer kippen.
Stayed 3 nights in Dec 2019
Response from Fo Team on 12 Jan 2020
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but overpriced restaurant
this hotel was really great. We were staying in an ocean view second level bungalow close to the beach. Room are really clean and comfy. Nice balcony and plenty of space to put your stuff. The only negative point is the restaurant in the morning the buffet is not really great. There is a lot a bugs on everythings as it is not covered. The restaurant is way too overprice. Food is acceotable but the price is hight. You pay for the beach view. We had fun visiting other restaurant outside this resort (bamboo resto, three house resto and the crêperie where they serve the best nutella crêpe ever)
Stayed 7 nights in Nov 2019
Response from Khuong on 5 Dec 2019
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

10/10 Excellent

Isabelle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019
Response from Khuong on 3 Dec 2019
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

10/10 Excellent

Birgitte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk
Fantastisk sted. Ren og lækker strand, sødt personale, og dejlig morgenmad. Vi har som familie nydt, at være der, og kan varmt anbefale stedet
Stayed 5 nights in Nov 2019
Response from Khuong Vu on 21 Nov 2019
Xin Chao… Thank you very much for staying with us and also for posting this wonderful review It is great to see that you enjoyed your time here and appreciated our Coco Palm beach Resort-Friendly concept. I hope to have to serve you near future. Warmest regards,

10/10 Excellent

ALEXEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Прекрасный отдых
Отель очень понравился. Хорошие завтраки. Прекрасный пляж с пологим входом в море. Бесплатные лежаки и полотенца. Три раза в неделю барбекю на пляже по доступным ценам. Живая музыка в ресторане. Бесплатный трансфер из аэропорта и в другой отель. Остались очень довольны. Будет возможность ещё приедем отдохнуть на более длительный срок.
Stayed 6 nights in Apr 2019
Response from dien on 13 Jun 2019
Dear Alexey, Thank you very much for your detailed review. We really appreciate you taking the time to write it and are grateful for your tips for our potential future guests. I'm glad to hear that you enjoyed the service, that the staff were courteous and that you enjoyed working here too. Looking forward to welcoming you back in the future. Warmest regards Cocopalm Team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkte Strandlage, Mopeds und Fahrräder zum ausleihen, super Mitarbeiter/Service👍👍👍
Stayed 3 nights in Apr 2019
Response from Thao (Ms) on 24 Apr 2019
Thank you so much for taking the time to review our hotel. Your positive feedback is appreciated. We here at Coco Palm Resort , try to make our guests feel at home, so if we've accomplished that, we feel good. We hope to welcome you back again in the future. Thank you once again and enjoy your day!

10/10 Excellent

DMITRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Как на даче у моря все по семейному, тепло и уютно
Снимали номер с видом на море до него 10 метров. Иногда прибивало мусор но сотрудники отеля его сразу убирали. На пляж выходит общая дорога из-за этого много людей. Завтраки хорошие, нет особого разнообразия, но суп фо и яичница с омлетом всегда, свежевыжатые соки, кофе достойный! Цены в кафе не низкие смузи манго 70к донгов =300₽=3$ ужин на двоих из двух блюд около 500к донгов без вина. Кафе работает только по меню. Нет свежих морских гадов. Можно взять байк в отеле 150к донгов. Персонал не говорит по русски, но очень хочет понять и помоч.
Stayed 4 nights in Mar 2019
Response from Thao (Ms) on 4 May 2019
Thank you very much for your detailed review. We really appreciate you taking the time to write it and are grateful for your tips for our potential future guests. I'm glad to hear that you enjoyed the service, that the staff were courteous and that you enjoyed working here too. Looking forward to welcoming you back in the future. Warmest regards Большое спасибо за ваш подробный обзор. Мы очень ценим, что вы нашли время написать это, и благодарны за ваши советы для наших потенциальных будущих гостей Я рад слышать, что вам понравился сервис, что сотрудники были вежливы и что вам понравилось работать здесь Будем рады приветствовать вас в будущем. С теплыми пожеланиями

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from Thao ( Ms) on 30 Apr 2019
Thank you so much for taking the time to review our hotel. Your positive feedback is appreciated. We here at Coco Palm Resort , try to make our guests feel at home, so if we've accomplished that, we feel good. We hope to welcome you back again in the future. Thank you once again and enjoy your day!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean. The staff took care about the beach and the property. The staff was very very kind.
Stayed 3 nights in Mar 2019
Response from LUNA ( Ms) on 27 Mar 2019
Thank you very much for your detailed review. We really appreciate you taking the time to write it and are grateful for your tips for our potential future guests. I'm glad to hear that you enjoyed the service, that the staff were courteous and that you enjoyed working here too. Looking forward to welcoming you back in the future. Warmest regards

8/10 Good

Clemens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 5 nights in Mar 2019
Response from Thao ( AGM) on 25 Mar 2019
Thank you for you take time to write a review for us. Hope you have a good time. Best regards,

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Thao Dang ( Luna) on 7 Mar 2019
Thank you very much for taking the time to write such a detailed review. It was our pleasure to host you both during you holiday in Vietnam. We highly appreciate your feedback which is very helpful to our future guests.

10/10 Excellent

Yuliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Чудесный отдых в Coco Palm
Отель - великолепный! За два года, что мы здесь не были, произошли большие изменения: весь персонал говорит на английском языке, все приветливые и дружелюбные. Построили новую веранду в ресторане. Мы вновь замечательно отдохнули в отеле Coco Palm Beach. В день рождения моей подруги мне помогли заказать цветы и испекли для нее торт. Было очень приятно и неожиданно. Трансфер был бесплатным в обе стороны, что невозможно приятно удивило. Завтрак в отеле стал по типу шведского стола. Завтрак очень разнообразный, вкусный, тут можно было найти блюда и вьетнамской кухни, и европейской. Спасибо огромное всем сотрудникам отеля за заботу и гостеприимство! Мы обязательно вернемся!
Stayed 11 nights in Feb 2019
Response from Thien on 1 Mar 2019
разминка от COCO PALM BEACH RESORT AND SPA Благодарим вас за выбор COCO PALM BEACH RESORT AND SPA в качестве предпочитаемого дома, пока вы были на курорте. Мы рады, что вы обнаружили, что наши услуги оправдали ваши ожидания, и мы рады, что вы удовлетворены услугами, которые мы предоставляем нашим гостям. Мы надеемся приветствовать вас в ближайшее время. С уважением Thien (менеджер фронт-офиса)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Emplacement parfait, services au top, chambre de belle taille et bien entretenue, établissement de petite taille et calme. Très belle plage.
Stayed 10 nights in Jan 2019
Response from Ostin Vu on 27 Feb 2019
Greetings from Cocopalm Beach resort & Spa. Thank you for choosing Cocopalm Beach resort & Spa as preferred accomodation while you were at PhuQuoc . We are happy to know that you found our services to have met your expectations and happy to know that you are happy with the facilities that we provide here for our guests . We hope to welcome you back in the near future. Regards Ostin (Front Office Manager)

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort