在海滩、白沙

关于越南富国岛新世界度假村的点评

5 out of 5
越南富国岛新世界度假村
Khem Beach, An Thoi, Phu Quoc, Kien Giang Province

点评

9.4

绝佳

10 分 - 超赞。47 条好评,共有 63 条点评" "
8 分 - 还可以。12 条好评,共有 63 条点评" "
6 分 - 一般。1 条好评,共有 63 条点评" "
4 分 - 很差。2 条好评,共有 63 条点评" "
2 分 - 糟糕。1 条好评,共有 63 条点评" "

9.4/10

清洁度

8.8/10

员工和服务

9.2/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

CHIA HAO

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚
Thai Nguyen - Room Division Manager 于 2024年03月16日 的回复
Dear Chia Hao,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 还可以

Ting Ping

2024 年 2 月入住 4 晚
Thai Nguyen - Room Division Manager 于 2024年04月8日 的回复
Dear Ting Ping,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

YUK TAK

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good experience in Phu Quoc. The hotel is new and clean, staffs are friendly and helpful. The food was delicious. We had a memorable trip and will definitely come back again.
2023 年 12 月入住 4 晚
Thai Nguyen - Room Division Manager 于 2024年01月15日 的回复
Dear Yuk Tak,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

KWOK KUEN VINCENT

2023 年 7 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2023年07月29日 的回复
Dear Kwok Kuen Vincent,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

CHIA-WEI

与配偶出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
絕對會讓人想再來的飯店
Thai Nguyen 于 2023年05月20日 的回复
Dear Chia-Wei,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Vanna

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 9 晚
Thai Nguyen - Room Division Manager 于 2024年04月14日 的回复
Dear Vanna,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Janina

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚
Thai Nguyen - Room Division Manager 于 2024年04月8日 的回复
Dear Janina,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Jorge

满意:清洁度、员工和服务、住宿条件和设施
Very nice resort
2024 年 2 月入住 3 晚
Thai Nguyen - Room Division Manager 于 2024年02月21日 的回复
Dear Jorge,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Nancy

2023 年 12 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2024年02月21日 的回复
Dear Nancy,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 还可以

NGOC CUONG,oklahoma city

2024 年 2 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2024年04月8日 的回复
Dear Ngoc Cuong,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 还可以

jinsil

与家人出行
满意:住宿条件和设施,清洁度
不满意:员工和服务
모든 게 완벽할 뻔 했습니다 다만 야채쥬스 없는 호텔 조식은 생전에 처음이였고요 그 외에도 조식에 신경을 좀더 써야힐 듯합니다 더불어 다른 호텔들을 봤을때도 베트남 서비스가 기대에 못 미치는 감은 있었는데 썬베드 수건 받아서 앉아서 쉬다가 숙소로 들어가기 전 몸을 닦으려고 수건을 요청하니 더이상 줄 수 없다며 사람수대로 수건을 준다고 하더라구요 이런 건 3성급호텔에서도 하지 않는 최악의 서비스였습니다
2024 年 1 月入住 1 晚
Thai Nguyen - Room Division Manager 于 2024年02月1日 的回复
Dear Jinsil,뉴월드 푸꾸옥 리조트에서 인사드리며, 저희 리조트에 대한 귀하의 소중한 리뷰에 감사드립니다.우리는 귀하의 후원을 진심으로 소중히 여기며 귀하의 경험을 다른 손님과 공유해 주셔서 감사합니다. 우리는 우리의 환대와 서비스에 대한 긍정적인 평가를 읽고 기쁘게 생각합니다. 귀하와 같은 안목 있는 손님이 제공하는 서비스는 우리에게 확실히 큰 의미가 있습니다.모든 손님을 위한 관문과 휴가를 창조한다는 본질을 지닌 Relationship Hospitality의 브랜드 문화는 우리의 핵심 철학이며 기억에 남는 경험을 만들 수 있어서 기쁩니다.다음 방문을 기대하며,마음을 담아,뉴 월드 푸꾸옥 리조트 매니지먼트

10/10 超赞

hwang

2024 年 1 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2024年01月20日 的回复
Dear Hwang,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2024年01月15日 的回复
Dear Guest,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 还可以

YUICHI

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
フーコック旅行の最初2泊はこのホテルに宿泊しました。スタッフの接客はあっさりでインターコンチと比較するとかなりアバウトでした。 家族3人でプレミアヴィラに泊まりましたが、3ベットルームだったので、ひとり一部屋使えて荷物などを広げるのはすごく便利でした。 またビーチ沿いに安いカフェやシーフードのお店が沢山あり、景色も良いのでオススメです。 空港からはグラブで2,000円ぐらいなので、ホテルの送迎バスのタイミングが合わなければタクシーで行くことをオススメします。
2024 年 1 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2024年01月12日 的回复
Dear Yuichi,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Junghyun

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely recommend for a big size family trip
2023 年 12 月入住 3 晚
Thai Nguyen - Room Division Manager 于 2024年01月12日 的回复
Dear Junghyun,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Michiko

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
リゾート内はベトナムの喧騒を忘れる程ゆったりしています。 スタッフは親切、設備も新しく清潔。 ビーチも綺麗でした。 お部屋まではバギーで移動。呼ぶとすぐに来てくれたのでストレスフリー。 ホテルのディナービュッフェは750K(約4500円)、おいしかったです。
Thai Nguyen - Room Division Manager 于 2024年01月12日 的回复
Dear Michiko,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 还可以

DONG JOON

2023 年 12 月入住 3 晚
Thai Nguyen - Room Division Manager 于 2024年01月15日 的回复
Dear Dong Joon,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

HYEONU

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
직원들도 친절하고 숙소도 너무좋았습니다. 2틀간 잘쉬고갑니다.
2024 年 1 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2024年02月1日 的回复
Dear Hyeonu,뉴월드 푸꾸옥 리조트에서 인사드리며, 저희 리조트에 대한 귀하의 소중한 리뷰에 감사드립니다.우리는 귀하의 후원을 진심으로 소중히 여기며 귀하의 경험을 다른 손님과 공유해 주셔서 감사합니다. 우리는 우리의 환대와 서비스에 대한 긍정적인 평가를 읽고 기쁘게 생각합니다. 귀하와 같은 안목 있는 손님이 제공하는 서비스는 우리에게 확실히 큰 의미가 있습니다.모든 손님을 위한 관문과 휴가를 창조한다는 본질을 지닌 Relationship Hospitality의 브랜드 문화는 우리의 핵심 철학이며 기억에 남는 경험을 만들 수 있어서 기쁩니다.다음 방문을 기대하며,마음을 담아,뉴 월드 푸꾸옥 리조트 매니지먼트

10/10 超赞

Sangbum

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 4 晚
Thai Nguyen - Room Division Manager 于 2023年12月30日 的回复
Dear Sangbum,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

FUMINORI

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2024年01月4日 的回复
Dear Fuminori,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 还可以

maggie

与家人出行
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
5 star hardware but 2 star service. This is the first time I’ve experienced no beach towels in a 5-star beachfront resort. Staffs walking around but don’t take your orders, kept avoiding eye contacts and simply don’t want to serve
2023 年 12 月入住 4 晚
Thai Nguyen - Room Division Manager 于 2023年12月30日 的回复
Dear Maggie,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments as well as constructive feedbacks on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

kangtaek

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Thai Nguyen - Room Division Manager 于 2023年12月27日 的回复
Dear Kangtaek,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

MOOBONG

2023 年 12 月入住 3 晚
Thai Nguyen - Room Division Manager 于 2023年12月19日 的回复
Dear Moobong,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

kangtaek

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2023年12月16日 的回复
Dear Kangtaek,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

donghyun

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2023年12月16日 的回复
Dear Donghyun,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

DONGSOO

2023 年 11 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2023年12月24日 的回复
Dear Dongsoo,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

han

满意:清洁度
2023 年 11 月入住 1 晚
Thai Nguyen - Room Division Manager 于 2023年12月27日 的回复
Dear Han,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

haneul

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 4 晚
Thai Nguyen - Room Division Manager 于 2023年11月11日 的回复
Dear Haneul,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Kim

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
모든 것이 좋았던 가족 여행
4박 숙박기간 동안 매우 훌륭한 시설에 잘 머물다 갑니다. 룸도 업그레이드 되어 좋았네요. 다음에도 기회가 되면 재방문하기로 가족들과 얘기했네요.
2023 年 11 月入住 4 晚
Thai Nguyen - Room Division Manager 于 2023年11月11日 的回复
Dear Kim,뉴월드 푸꾸옥 리조트에서 인사드리며, 저희 리조트에 대한 귀하의 소중한 리뷰에 감사드립니다.우리는 귀하의 후원을 진심으로 소중히 여기며 귀하의 경험을 다른 손님과 공유해 주셔서 감사합니다. 우리는 우리의 환대와 서비스에 대한 긍정적인 평가를 읽고 기쁘게 생각합니다. 귀하와 같은 안목 있는 손님이 제공하는 서비스는 우리에게 확실히 큰 의미가 있습니다.모든 손님을 위한 관문과 휴가를 창조한다는 본질을 지닌 Relationship Hospitality의 브랜드 문화는 우리의 핵심 철학이며 기억에 남는 경험을 만들 수 있어서 기쁩니다.다음 방문을 기대하며,마음을 담아,뉴 월드 푸꾸옥 리조트 매니지먼트

8/10 还可以

Anh

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 4 晚
Thai Nguyen - Room Division Manager 于 2023年10月31日 的回复
Dear Anh,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Masato

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
このリゾートは世界中旅した中でも、満足度の高いホテルでした。 ビラはとても広く、快適で、リビングでくつろぐこともできます。 リゾート内の移動はどこでも内線ですぐにカートを呼べ、のんびり移動したい時は自転車の無料レンタルもあります。 リゾート内の食事は多少割高ではあるものの、東京で食事したと思えば割安です。 外に出て食事しましたが、衛生面や雰囲気でここに戻ってきてしまいます。 フークオック島内の観光地はどこも中途半端に建築した物が多い中で、このリゾートの建物は全てが有効に機能しています。 朝食のビュッフェも満足のいくものでした。 そして何よりもここの滞在を特別にしてくれたのはスタッフの皆様のおかげです。 誰でも挨拶してくれ、気さくに相談のできる、まさにコンシェルジュでした。 また、フークオック島に来る時は是非また泊まりたいです。 ありがとうございました。
2023 年 10 月入住 3 晚
Thai Nguyen 于 2023年10月15日 的回复
Dear Masato,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Nam

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
5 Star Resorts - Next to a private quiet beach. The villa is clean and the staff are really friendly. Breakfast was amazing. Great resorts if you need to rest and relax. It's far away from most of the attractions.
2023 年 9 月入住 3 晚
Thai Nguyen - Room Division Manager 于 2023年10月31日 的回复
Dear Nam,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

2/10 糟糕

Jack

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Worst customer service
2023 年 10 月入住 3 晚

10/10 超赞

Laura

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful resort
We had a fabulous stay at the New World Resort Phu Quoc. Pros: The beach is absolutely stunning and the villas are gorgeous. The breakfast buffet was incredible, we loved that it was slightly different every day. Happy hour is good value and generally all of the staff are eager to please. Cons: Food and drink prices are very expensive for Vietnam, almost on London levels which was a shock after travelling here from a 5 star hotel in Hoi An where spa/food/drinks prices were roughly half those here. Too many rules - e.g. bikes can’t be taken outside the property. Why not? At other hotels we stayed at on our trip they could be taken anywhere, where the roads were far less quiet! My husband got chased down the road by security. Likewise towels could not be taken further along the beach etc. There was no flexibility either, e.g. we had half an hour to kill before we could check in so our children wanted to use the giant pool flamingo for 30 mins, but the staff were adamant we had to pay for an hour and it was not possible to pay half for the time we actually wanted to use it. No outside food allowed to be taken into bills etc etc. These little niggles were quite irritating and don’t make for a relaxing holiday. However, we still loved the hotel and really enjoyed our stay.
2023 年 8 月入住 5 晚
Thai Nguyen - Room Division Manager 于 2023年09月3日 的回复
Dear Laura,Thank you for choosing New World Phu Quoc Resort for your holiday destination in Pearl Phu Quoc Island.It's our pleasure to have you and your family with us and knowing that you had a fabulous stay.Your constructive feedback is highly appreciated and definitely forward to related department for service improvement to make sure highest satisfaction to all of your guest.Once again, thank you for staying with us and we look forward to welcoming you back very soon.Regards

10/10 超赞

Daeshik

2023 年 8 月入住 1 晚
Thai Nguyen - Room Division Manager 于 2023年09月20日 的回复
Dear Daeshik,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Shigeki

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 3 晚
Thai Nguyen - Room Division Manager 于 2023年08月28日 的回复
Dear Shigeki,Greetings from New World Phu Quoc Resort and thank you for your valuable review of our resort.We truly value your patronage and thank you for sharing your experience with other guests. We are delighted to read your positive reviews about our hospitality and service. The service provided by discerning guests like you definitely means a lot to us.With the essence of creating a gateway and vacation for every guest, Relationship Hospitality's brand culture is our core philosophy, and we're excited to create a memorable experience.Looking forward to your next visit,with all my heart,New World Phu Quoc Resort Management

10/10 超赞

Amber

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
LOVELY LOVELY LOVELY! The experience was so positive I want to visit Phu Quoc again before I had even left! You travel by buggy everywhere within the premises, and staff nicely arrange everything for you. The rooms are clean and spacious, with the pool in the villa makes the whole experience another level up! Recommend!!!!!
2023 年 8 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2023年08月21日 的回复
Dear Amber,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 还可以

Daiki

满意:员工和服务,清洁度
2023 年 8 月入住 3 晚
Thai Nguyen - Room Division Manager 于 2023年08月25日 的回复
Dear Daiki ,Greetings from New World Phu Quoc Resort and thank you for your valuable review of our resort.We truly value your patronage and thank you for sharing your experience with other guests. We are delighted to read your positive reviews about our hospitality and service. The service provided by discerning guests like you definitely means a lot to us.With the essence of creating a gateway and vacation for every guest, Relationship Hospitality's brand culture is our core philosophy, and we're excited to create a memorable experience.Looking forward to your next visit,with all my heart,New World Phu Quoc Resort Management

10/10 超赞

Markus

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Strandurlaub für 6 Tage
Sehr ruhiges Strandhotel. Schöne Bucht zum entspannen am Strand und Pool. Mit Hängematten, Schaukeln am Strand. Nicht viel drumherum und man muss mit dem Taxi raus fahren
2023 年 8 月入住 7 晚
Thai Nguyen - Room Division Manager 于 2023年08月21日 的回复
Dear Markus,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Marina

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stunning resort! Our only regret was not staying longer! We absolutely loved it and really can’t wait to come back! Thank you for an excellent time!
2023 年 8 月入住 3 晚
Thai Nguyen - Room Division Manager 于 2023年08月21日 的回复
Dear Marina,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

HYEIN

2023 年 8 月入住 3 晚
Thai Nguyen - Room Division Manager 于 2023年08月18日 的回复
Dear Hyein,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Tony

2023 年 7 月入住 3 晚
Thai Nguyen - Room Division Manager 于 2023年07月26日 的回复
Dear Tony,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

jiwon

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 2 晚
Thai Nguyen - Room Division Manager 于 2023年07月11日 的回复
Dear Jiwon,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

真实旅客

团体旅客
满意:清洁度、住宿条件和设施、客房舒适度
Outstanding hotel with delicious breakfast buffet
Superb hotel, great for a relaxing few days on the island of Phu Quoc. The best part was the breakfast buffet. Huge and super delicious selection of local and intercontinental dishes. The pool and beach area are also very beautiful and picturesque. Options to rent a scooter and explore the island is also available.
2023 年 6 月入住 4 晚
Thai Nguyen 于 2023年06月15日 的回复
Dear Guest,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Phi

满意:清洁度、员工和服务、住宿条件和设施
The resort is wonderful, staffs are so friendly n extremely professional. I highly recommended to stay here.
2023 年 5 月入住 2 晚
Thai Nguyen 于 2023年06月5日 的回复
Dear Phi,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Ramona

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This resort was exceptional. If you're debating between resorts, go with this one. Beautiful property: infinity pool overlooking the beach, private pools in the villa. There are many things you can do. They have bikes you can ride around the property with, kayaks to kayak around the water, volleyball to play on the beach, and more. It is a very clean property. The thing we love most about this resort was the customer service. They are beyond amazing and very accommodating. Highly highly recommend.
2023 年 4 月入住 2 晚
Thai Nguyen 于 2023年05月7日 的回复
Dear Ramona,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 还可以

Maksym

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What we liked: - Breakfasts and dinners - Condition of rooms, pools, restaurant, beach, Gym, decoration of the internal territory (beatiful and neat throughout) - Gym is well equipped - Design of the villa and other buildings - Excellent room service, restaurant service, near pool service - All staff has English at good level What can be improved: - communication at check-in. The staff member spent a few minutes talking about how many people is allowed to stay in our villa, that we cannot use the kitchen or we would be charged, that we can't bring food from external restaurants to the room, that we can't bring drinks that are not purchased in the hotel or we gonna be fined. This was very confusing and unpleasant to hear about charges or fines in the beginning of our stay at check-in. Surely there is a better way to communicate this - Only 1 restaurant was opened for dinner. Really strange for such a big hotel - Would be good to have bikes for 5-8 yo kids - Would be good to have more physical activities (yoga was good, but not enough) Overall our stay was great!
2023 年 4 月入住 4 晚
Thai Nguyen 于 2023年04月21日 的回复
Dear Maksym ,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 还可以

hang

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Nice
2023 年 4 月入住 3 晚
Thai Nguyen 于 2023年04月6日 的回复
Dear Hang,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 超赞

Lars Raahauge

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect stay.
Top 3 perfect beach, perfect pool and perfect staff. Good service. But again perfect beach 🤗. Breakfast was fine, with a wide selection. Only 2 small-small negative was that the hotel played house-music loud when you eat breakfast outside. The other is the hotel is a resort, so is a but outside town. But taxi is cheap sooo 👍
Beach
2023 年 3 月入住 8 晚
Thai Nguyen 于 2023年04月4日 的回复
Dear Lars Raahauge,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 还可以

SUNGMIN WILLIAM

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Resort is really nice...in 10 yrs it will be excellent but right now the surrounding buildings are empty so i cant give it a 5 star rating
2023 年 3 月入住 10 晚
Thai Nguyen 于 2023年03月13日 的回复
Dear SungMin William,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management