Stayed here for 10 days, checked out after 9 as couldn't take anymore.
I stayed here a few years back and had a bad experience and they asked me for a second chance-MISTAKE!!! I paid for an upgraded room and if that was upgraded, I would hate to see the rest of the rooms.
We told them our TV was broken and nobody done anything about it?, I know you dont go on hols to watch TV but you do like to catch-up on the news etc.
5 morning in a row they had no towels at the pool and the staff were playing table tennis, (in uniform!!!) so had to go to reception to get them myself.
Had a power cut and then a the water was turned off for one whole morning, no toilet or shower.
When I asked for the manager, I was told they were in a meeting so I asked for them to contact me to discuss the issues......still waiting!!!
The management team are so unprofessional it hard to believe, I now know why Phukets business is so poor now and I think the staff know that this hotel is on its last legs - I WILL NEVER RETURN.
Shower didn't work properly. It put water all over the floor.
Paul
2025 年 7 月入住 4 晚
2/10 糟糕
DIOMEDE
与配偶出行
2025 年 7 月 20 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
struttura complessivamente insufficiente.colazione scarsissima,persino da dimenticare.persino durante la colazione la pulizia era inesistente.cibo a terra,insieme a liquidi di varia natura.camere posizionate propio di fronte ai condizionatori.rumore insopportabile.la notte era impossibile dormire.si recuperava il sonno in spiaggia.hotel da dimenticare.mai piu.
DIOMEDE
2024 年 12 月入住 11 晚
8/10 还可以
Deborah
团体旅客
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
We booked a standard room but up graded to a pool swim up room which was great. I noticed there wasnt as lot of chairs around the pool so i was glad we got the upgrade.Room was clean and had everything you needed.staff were also friendly
Deborah
2025 年 5 月入住 5 晚
6/10 一般
LEANNE,Christchurch
2025 年 4 月 16 日
LEANNE
2025 年 4 月入住 6 晚
10/10 超赞
Jesse
与配偶出行
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is a true travel stay when in Karon Beach. Sit at bar at evening and watch the beautiful sunset