Cedar Springs Pine Lake Hotels

"Very basic. Bar and restaurant didn’t open until 5 pm. Bummer!! Not stated on hotel information. Waterslide in pool was non-operational. We did not receive enough toilet paper nor towels. Outlets didn’t work. Doors swelled in the frames; you had to heave your whole weight against them to get them open. Staff seemed nice. "

"kids using emergency floats with ropes in the pool. couldent allow my kids to enjoy it. wasent given the room i requested with the extra bedroom"

"Pool closed. Room was extremely warm, even with the heat off. The bed was uncomfortable. No exhaust fan in the bathroom. Way over priced for the quality. It is run down with a poor paint job covering it up. Nothing like the photos online. Lobby fools you. I was disappointed 😞 "

" ."

"This is one of our favorite places to stay and we were so pleased with everything once again! We were comfortable, relaxed and welcomed like we were best friends!"

"Yes"

"Great breakfast. Pool nice and warm. "

"Clean comfortable room. We will be back"

"So apparently if you reserve a room they don't reserve the room. When I arrived at 11pm, tired, with hot food and ready to eat. I was informed they did not have a room for me. Said they only had 1-2 rooms left and they were king suites. Mind you I reserved a 2 queen bed room, due to splitting the room with a buddy. I was told the king suite is an upgrade.....yeah if I only needed one bed. Its not an upgrade when I need 2 beds. 45 min later to no avail I had to accept the single bed room. Luckily another buddy had gotten a 2 bed room and was able to accommodate one of us. Be that as it may, it does not make it acceptable that I reserved a room and it was not reserved for me. I don't care what 3rd party app I use. I expect to get what I paid for, not an alternative that doesn't work. "