「Front staff need to be trained at least 10 times to be able to do things right. These people follow you around and asked other employees to follow you also. Worst experience in my life….」
「I have 3 booking and stay 5 days in total. Front desk staffs are very helpful, but the management arrangement is too bad. They are short of man power, when the front desk staff need to serve another customer and leave the floor, they will lock the front door. This is very safe for customer who stay in the hotel, but not really convenient because sometimes you go out and need to wait the staff back and open the door for you.
For the first days, after one people showered, the second people...
「I had a wonderful stay at Atoq San Blas Hotel during my time in Cusco. The hospitality was exceptional throughout the journey — the staff were warm, attentive, and always willing to help with arrangements, recommendations, and support after long hiking days.
One thing that really stood out was the laundry service. It was fast, efficient, and the quality was excellent, which made a huge difference after returning from trekking.
The hotel environment was also incredibly peaceful and relaxing....
「Una increíble estancia! Es el lugar perfecto para desconectar, Miqueas super amable y nos dieron facilidades dado el poco tiempo que teníamos para disfrutar todo. Super recomendado!」
「The stay was pretty average overall. I had booked a king room, but was given a room with two double beds instead. The bathroom also had noticeable mold in the shower, which was disappointing. The hotel itself was fine, but considering the room type I booked and the condition of the bathroom, I expected a little more. Nothing was particularly bad beyond that, but overall it was just an average stay.」
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