Pitt Lake Hotels

"our room was very clean when we arrived"

"Everything was excellent except one little thing. We did not got bottles of water after the initial 2, for such an expensive rate I would expect bottles of water every day. "

"The staff were incredibly polite but the property is dated and could use updating and modernizing considering the price you pay. Clearly you’re paying for location. Sadly the hot tub was cold to lukewarm so that was disappointing as well. "

"Ice machines weren’t working and the hot tub was broken, however the pool was a great temperature!"

"The hotel is nice but for the same price I would stay across at the faitmong. It Took 1.5 hours to check in. We were told that our room was not ready and to come back when we received a text, which was totally fine. When I came back, there was at least 60 people in line to check in or waiting for keys. I ended up phoning the hotel and I was told to “skip the line”. So I proceeded to the front and then was told I would have to line up. After almost 45 minutes they had helped maybe 4 people. I called the help line again and was told the same thing. I said there was a huge line up and that it was unacceptable to only have 3 people at reception for a huge cheerleading event. I was told it was an “expected event”. Varsity cheer is planned a full year ahead. "

"The property was clean, the rooms looked great, and check-in was efficient and easy. The rooftop closed earlier than the posted time, which was a bit disappointing, but still manageable. One downside was the shared bathroom setup—noise travels very easily. If your neighbor is up early (in my case from 4:45 to 8:00 a.m.) watching Tiktoks and using the bathroom, you’ll hear everything. On a positive note, the staff were very kind and helpful. In the morning, they even called the guest to pass along my message, which I really appreciated. "

"Over all was good staff for check in and check out were good but could have used another one for faster service Senior rates were not offered unless you book directly"

"Room clean stuff are great didn't get breakfast parking was okay"

"Poolside was comfy and the breakfast was fresh"