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Reviews of SailFish Resort

2.5 out of 5
SailFish Resort
Sunset Pointe, Stann Creek, Placencia

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 42 reviews" "
Rating 8 - Good. 18 out of 42 reviews" "
Rating 6 - Okay. 6 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 3 out of 42 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandy, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was such a great find. We stayed in one of the suites and had a room overlooking the lagoon. We saw starfish and a Spotted Eagle Ray right off the dock in front of our room. The staff are all super friendly and helpful. Drinks are reasonably priced at the bar and the pool is sparkling clean! We took the bus in (5.5 hours from Belize City or 2.5 from Belmopan on the express bus). Town is about a 5 to 10 minute walk and taxi to town is only US$2.50. Taking the boat across was super easy and quick, even in the pouring rain one day. Sunsets from the island are amazing and it is indescribably peaceful. Our room had a small fridge, a coffee maker with coffee and sugar, a microwave, and dinnerware for two. Beds were comfy and showers were hot. Absolutely no criticism of this place at all. I wish we could have stayed longer!
Stayed 4 nights in Jan 2020
Response from Mike on 7 Feb 2020
Thanks for the nice words. You guys were great. Mike

8/10 Good

Willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Mike on 29 Jan 2020
Thanks again for staying with us.

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
The property itself actually looks really cute and picturesque. The location is pretty unique though - you have to cross the canal by boat in order to reach it and the boat service is only until midnight. I had a private room that didn't have view, AC or bathroom and really was more like a closet plus the smell was really weird. It is not the worst option though if you are a budget traveler.
Stayed 2 nights in Dec 2019
Response from Mgt on 29 Jan 2020
Thanks for the feedback.

8/10 Good

Yuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Dec 2019
Response from Mike on 18 Dec 2019
Thanks again for staying with us.

4/10 Poor

Connie

Liked: Staff & service
Disliked: Room comfort
Budget accommodations
They do have a swimming pool; the accommodations are budget. They do not emphasis that the bathroom are in a separate place(not in the rooms). They also do not tell you the room are 6 ft by 11ft. It felt like being in a prison cell. I can say that the pool was good and the swim up bar is nice. They do offer some rooms with the bathroom in the room. The owners were nice and the boat ride across to the island is about 1 minute long and neat. If you are looking for a basis place to sleep that is clean and near the center of town this is a good option.
Stayed 1 night in Nov 2019
Response from Mike on 5 Dec 2019
Connie, Here is the description taken right off the room listing.Room details 1 Double Bed or 1 Queen Bed 56-sq-foot (5-sq-meter) room, balcony/patio with resort views Layout - Separate dining area Sleep - Linens Bathroom - Shared bathroom emphasise that there is a bathhouse located in a separate building but Expedia reviews and approves (edits) the description to their desire, often embellishing them to get additional bookings. The Hotels have no say in this. Most of the time people don't take the time to read the descriptions either. But thanks for staying with us.

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was nice . Crossing the canal became tedious.
Stayed 14 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Calderon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, really nice staff, everything was súper celan, we love to stay there.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
When my daughter arrives they has cancelled her reservation without notice. The attendant was rude and foul mouthed. They did offer her a room without a door to sleep in. I would NOT recommend this property and I am not happy with Expedia for cancelling without notice. My daughter was travelling alone for the first time and has to scramble to find a place to sleep on the first night of arrival not being familiar with the city. Very unhappy
Stayed 1 night in Apr 2019

6/10 Okay

Dale

Travelled with partner
Liked: Staff & service
The unique thing is that you can only reach the property by boat. Which seemed very quaint at first but really is a bit of a pain after a day or two. The boat was always available, if no one was around when you wanted to go across there was a bell to ring and the staff came immediately but really it would have been much nicer to just be able to go to our car and not have to rely on a boat ride to get to it. As charming as that feature was it got old rather fast. I made an error when booking the room, got my dates wrong, and we asked the owner if we could change our reservation and leave a day early to catch our flight. He said that was fine but we would need to go through expedia for the refund because that was how we booked. Expedia told us they had to check with the property owner. We received an email later in the day from expedia saying the owner had declined our request so we had to pay for the extra day. I get that is their policy but still was unexpected and disappointing. Aside from that the room was fine except for a musty smell (possibly the shower?) and there was only one chair in the room, we had room 1. Outside there was a wooden bench with no back or cushions or shade from the sun so uncomfortable and hot to sit outside which was a shame. Einstein, the resident dog, was the highlight. He was very friendly, would come scratch on our door in the morning and spend some time with us. He did bark at dogs on other side of marina but that's what dogs do.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
service was excellent...………………………………………………………………………………………
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had originally booked with Carol's Cabanas and they simply cancelled our reservation the day before we were to go! Angry, we settled for Sailfish, but it turned out to be a blessing in disguise !! The pool was awesome, the swimup bar is great! There is a little canal that seperates the road from the hotel, but you just push a doorbell and they come grab you instantly. The room was big, one of our mattresses was really bad, but the other was fine.
Stayed 4 nights in Feb 2019

8/10 Good

Chelsea

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids don’t stay free
We loved our stay except this was the only place in 2 weeks that we had to pay extra for our children using the existing beds in the room.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Cool location and swimming pool was nice. Only downfall was the witness you can take the water taxi over. Last one is at midnight so if you’re in town and lose track of time...you’re hooped!
Stayed 2 nights in Jan 2019

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little paradise
Loved this place, couple of things could of made it prefect... 1. Pick up from town 2. Breakfast and snack options (currently no food available) 3. Umbrellas around the pool (there awaiting delivery) I arrived by bus from independence, and got the hoody pokey, once arrived in town, I could work out how to get to the hotel so bad to ask for direction, which meant i had to get a taxi, as it's a bit of a walk. Shuttles over the water gap are whenever you need them just ring the bell. Should stay here again, the rooms are clean and the staff are lovley... The dog and ball were a bonus!! Had a private room with shared bathroom, this has clean, and when I stayed not busy so bad no issues. Wi-Fi worked in main areas but not room which was fine
Stayed 2 nights in Jan 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Sailfish!
This was a great place to stay in Placencia. They have a little boat that takes you across the canal if you want to head into town. It’s a short 10 minute walk to the Main Street. The pool bar was great and refreshing! The staff were all very nice.
Stayed 3 nights in Dec 2018

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for budget travellers.
Definitely a great place for budget travelers. No additional comforts to speak of (except the great pool!) but it was clean and the bed was comfy enough. Staff was friendly and helpful and town is completely walkable from here. Beware of two things, you will need to be back to the hotel by midnight or you might not get back across the channel. Also, you will have to walk outside to use the restroom which can be kind of annoying at night, but not terrible ;).
Stayed 5 nights in Dec 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Mike on 11 Nov 2018
Thank You for booking with us. This is a beautiful place in a beautiful Village. Cheers, Mike and Einstein

10/10 Excellent

Anne, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful time here. This is definitely a no frills experience, but the price is right, the Sailfish folks are incredibly friendly, and who can say no to a swim up bar with cheap drinks? Never had a problem with the taxi going across the canal and appreciated the security it offered. Perfect for the solo traveler looking for a clean, safe place to rest their head while saving a few dollars. I would definitely stay here again.
Stayed 1 night in Aug 2018
Response from Mike on 4 Sept 2018
Anne, Thanks for the kind words. We are glad you had a great time.

10/10 Excellent

Kristy, Milwaukee, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place to Stay
We absolutely loved our stay at The Sailfish! Mike and Jen are absolutely amazing people and their staff is the same. Everything is clean from the rooms/suuites to the pool to the bath house. The entire property is so well kept. The swim up bar and fresh water pool are rare in these parts so to have that on the premises was a treat. We met so many great people at the resort form the locals to the international travelers staying at the onsite hostel. We felt like family from the moment we checked in. I can't wait to go back!
Stayed 7 nights in Mar 2018
Response from Mike on 10 May 2018
Thank You. We try hard to make everyone welcome and happy.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter in Paradise
Really awesome place. Beautiful, quiet, and peaceful location. All the resturants and shops were only a short walk away. You could drive, but parking in Placencia is very limited. Owners were super nice people, and pool area was like it was dropped in Paradise.
Response from Mike on 10 May 2018
Thanks for the kind remarks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hostel! Best value Ive encountered to date.
Stayed 2 nights in Mar 2018
Response from Mike on 10 May 2018
Thank You for staying with us.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
No Frills Beach Stay in February
For travelers looking for a clean, safe, decently priced, good location and the suite at The SailFish met these requirements. The property definitely belongs in this beach town- a well loved property needing a little TLC, relaxed staff, & being the hangout spot for Sunday BBQs. The swim up pool bar was great, as were the drink prices and visiting with the staff and other guests. The property is a short walk away from the main sidewalk/public beach area but very manageable. Wifi wasn't accessible from our room, but it was in the pool area if that stuff matters to you. **Heads up that the property is currently on the market (but so is a lot of the town) so things may change in the near future.
Stayed 2 nights in Feb 2018

6/10 Okay

Stuart

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Just a hostel with a campground style bath house
No coffee on the morning..really? Very basic..room had no place to hang clothes..and smelled like insecticide..we left a day early for better place..right on sidewalk in the village
Stayed 3 nights in Feb 2018

6/10 Okay

Stuart

Liked: Staff & service, property conditions & facilities
A hostel..not a hotel
Should really be called a hostel..not a hotel..shares bath house like a campground..listing is very deceiving..not even coffee available in the morning..there are many other options in placencia..
Stayed 3 nights in Feb 2018

8/10 Good

Luana, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This facility is on an island, which was not mentioned on the booking website. The hotel staff takes you across a narrow canal in a small boat making this loction very secure but a little ackward when coming and going from your room. Hotel pool was great and facilities were very clean.
Stayed 5 nights in Jan 2018

4/10 Poor

yo Boy, cali

Liked: Cleanliness, staff & service
Disliked: Room comfort
Budget place in Placencia Belize
The $50 room with a double bed which I booked was barely larger than the bed, which was the worst that I’ve ever slept on. I asked for an upgrade to their $99 per night suite. The AC in this room did not work, and the television was very fuzzy and unwatchable. They Moved us to another room the next day where the AC did work and the television was fine. A lot of moving around for a three night stay. there is no Wi-Fi in any of the rooms. This place is on an island and requires a water taxi. It is very buggy and and requires one to wear bug spray at all times. The owners were nice and accommodating.
Stayed 3 nights in Dec 2017

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room with great hosts!
My husband and I spent 4 days in the jungle followed by 6 days at the beach while in Belize. Unfortunately, we were both sick the entire time. We ended up spending more time than we wanted to in our room, not only because we were ill but because it rained most of the days we were there. Mike, Jen, and Clinton were all very friendly and made sure we had everything we needed during our stay. I worried a little at first about being able to get on and off the island while we were sick but they were always right there, boat ready, to take us across whenever we needed. Our room was clean, the fridge and AC worked perfectly, and the bed was comfortable. Also, we were very appreciative that it was quiet at night while we were trying to sleep. If we were ever to go to Placencia again, I would stay at the Sail Fish again.
Stayed 6 nights in Dec 2017

8/10 Good

josee, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, would recommend
We stayed for 4 nights and had a very pleasant experience. The family who owns the establishment is very helpful and kind - gave us a thorough orientation of the town and a map with transportation info which was helpful. Hotel and pool was very clean and in great condition. The swim up pool bar is very relaxing. It's walkable to all the shops and restaurants. Would definitely stay here again!
Stayed 4 nights in Nov 2017
Response from Mike on 5 Dec 2017
Thank you so much. We are glad you had a great time.

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, safe and clean!
We had a lovely stay here- it is walkable to all of placencia village, secure spot and clean rooms. The owners are very friendly and helpful! Went out of their way to help us with issues of getting to our next destination. I would stay here again and highly recommend them! Thank you!!
Stayed 1 night in Nov 2017
Cecilia, Thanks and hopefully we will see you again one day!

8/10 Good

Maria

Liked: Property conditions & facilities, room comfort
Muy bien
En general todo muy bien, el hotel esta bien ubicado y hay lugar para dejar lancha si uno llega por agua, el único inconveniente que tuvimos fue que no hicieron limpieza ni las camas nos quedamos 2 noches.
Stayed 2 nights in Jun 2019
Response from Mike on 17 Jul 2019
Thank You for staying with us at SailFish.

10/10 Excellent

Zenteno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good experience.
It was a really good and excellent time we spend at SailFish. The owners, workers and guests were great.
Stayed 2 nights in Apr 2019

4/10 Poor

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Estadia año nuevo 2018-2019. Establecimiento es aceptable. Obtienes por lo que pagas. Habitaciones amplias. El Wi Fi no llegaba a mi habitación. Me quede en una Suite. Si vas en carro, el acceso es terrible, no hay parqueo. Tienes que dejar tu carro en la orilla de la calle sin ninguna seguridad. A mi me robaron la placa delantera de mi carro en la 3ra noche, situación que me complicó no solo mi estadia en Placencia si no tambien el retorno a Guatemala.
Stayed 4 nights in Dec 2018
Response from Mike on 14 Jan 2019
So you give the Hotel a 1 out of 5 because your license plate got stolen and I facilitated a police report with you and you were very thankful. This review is about accommodations which you seemed to enjoy, not about how your trip was as a whole. Not very cool to knock our rating down when we went the extra mile to try and help you out. Whomever is reading this review please read others and I am sure you will agree with what I just said.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is charming, and there is a nice pool with a bar, but the hotel does not provide room service, cleaning.
Response from Mike on 11 May 2018
We absolutely provide maid service if that is what you are referring to. We offer clean towels and sheets upon request anytime you want to conserve resources and do routine maid service in your room for 3 nights or more stays. We do not offer food for room service.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018

6/10 Okay

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Ruhiges Hotel mit schöner Poollandschaft
Pool war super mit Bar und Ausblick, Bett war bequem, Boot Shuttle funktioniert super, Toilette ist etwas weit weg und Zimmer waren sehr klein, und Hotel liegt etwas außerhalb
Stayed 1 night in Dec 2017