“We had a reservation from February 13th to 15th, with check-in after 4:00 p.m..We found the door unlocked, when entering the room was uncleaned and smelled like a garage. Tried to reach the host personally but he forwarded my number to the cleaning staff, who arrived 10 minutes later and said they didn’t know about a “check-in.” The host never called and only communicated through the portal.We had to change into our clothes for dinner and leave our belongings and pets with someone we didn’t……
“We had a reservation from February 13th to 15th, with check-in after 4:00 p.m..We found the door unlocked, when entering the room was uncleaned and smelled like a garage. Tried to reach the host personally but he forwarded my number to the cleaning staff, who arrived 10 minutes later and said they didn’t know about a “check-in.” The host never called and only communicated through the portal.We had to change into our clothes for dinner and leave our belongings and pets with someone we didn’t……
Steve B.