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"Great staff and breakfast. Very helpful "

"Our family had a wonderful stay at the hotel while celebrating our daughter’s 17th birthday. One of the best parts was the convenience of the location—everything we needed was within walking distance, including great restaurants. Once we placed our car in valet, we didn’t need to take it out again during the entire trip. The area felt very safe and comfortable to walk around, which made exploring even more enjoyable for our family. From the moment we arrived, the atmosphere was warm and welcoming, and we truly felt at home. In fact, the kids enjoyed the stay so much they didn’t want to leave! We had several great dining experiences during our visit. We enjoyed room service breakfast from Ember Blu, had dinner there, and also dined in person for breakfast. Each time, the food and service were excellent. What really made the stay special was the staff. Everyone—from the valet team to the front desk and the restaurant staff—was friendly, attentive, and made sure our family had a great experience. Thank you for helping make our daughter’s 17th birthday celebration so memorable!"

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"I had a great weekend. Staff was friendly and I thought the premises looked really nice."

"The check‑in and check‑out parking situation is extremely difficult. The hotel sits on a one‑way street where both sides are already packed with parked cars, leaving almost no space to pull over temporarily. It’s one of the toughest parking conditions I’ve experienced—there’s simply nowhere to stop without blocking traffic. I really hope the hotel can improve this, as it makes arrival and departure far more stressful than they should be."

"Entry area is run down, as is the rest of the areas I walked through. The room had not been vacuumed. The mattress was sunken."

"After a horrible experience at LaGuardia airport with our flight to Disney cancelled and 2 very upset children we booked another flight for the next day out of JFK. Our flight didn’t get cancelled until midnight so we quickly booked a hotel room to sleep for a few hours. The receptionist at this property was AMAZING! She was so kind and had a bagged breakfast for us in the very early morning - I wish I got her name! She is the best! "

"Great stay"

"Good"