Hotel Ambra

2.5 star property

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Ambra

Photo gallery for Hotel Ambra

Desk, laptop workspace, free WiFi, bed sheets
Outdoor pool, pool umbrellas, pool loungers
Front of property
Desk, laptop workspace, free WiFi, bed sheets
Reception

Overview of Hotel Ambra

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
The price is HK$331
Price available on 2024/05/09

Explore the area

Map
Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, QROO, 77712
  • Popular LocationQuinta Avenida5 min drive
  • Popular LocationPlayacar Golf Club6 min drive
  • Popular LocationPlaya del Carmen Main Beach9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive
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Room options

Junior Room

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
LED TV
Rainfall showerhead
Private bathroom
Microwave
Stovetop
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Air conditioning
LED TV
Rainfall showerhead
Private bathroom
Netflix
Satellite channels
Laptop workspace
Desk
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

Highlights

Air conditioning
LED TV
Rainfall showerhead
Private bathroom
Netflix
Satellite channels
Laptop workspace
Desk
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Playa del Carmen

What's nearby

  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playacar Golf Club - 6 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 10 min drive

Restaurants

  • Starbucks - 8 min walk
  • Rolandi's - 14 min walk
  • Amor a Mar - 10 min walk
  • Perché No Italian Food - 10 min walk
  • El Gran Taco - 3 min walk

About this property

Hotel Ambra

You'll also find perks such as:
  • Swimming pool with sunloungers and pool umbrellas
  • An outdoor pool, newspapers in the reception and a lift
  • Luggage storage, concierge services and a TV in reception
  • A water dispenser, smoke-free property and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Ambra include thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and shampoo
  • Netflix, satellite channels and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV
  • Netflix

More

  • Desk
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Late check-in subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ambra Hotel
Hotel Ambra Playa del Carmen
Hotel Ambra Hotel Playa del Carmen

Frequently asked questions

Does Hotel Ambra have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Ambra?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Hotel Ambra on 9 May 2024 start from HK$331.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ambra pet-friendly?

No, only service animals are welcome at the property.

Hotel Ambra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 154 out of 268 reviews" "
Rating 8 - Good. 75 out of 268 reviews" "
Rating 6 - Okay. 24 out of 268 reviews" "
Rating 4 - Poor. 9 out of 268 reviews" "
Rating 2 - Terrible. 6 out of 268 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hugo

Stayed 4 nights in Feb 2024

6/10 Okay

Leslie

Business traveller
Liked: Cleanliness, staff & service
Good hotel
Stayed 5 nights in Feb 2024

10/10 Excellent

Juan

Stayed 1 night in Feb 2024

8/10 Good

Boris

Travelled with partner
It would just be nice if the guest didn't have to ask the staff for 2 days to get the dishes to the kitchen. Especially if you book a room with a kitchen, which you need for a diet. Everything else was ok.
Stayed 10 nights in Feb 2024

4/10 Poor

Anthony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed two weeks. The rooms are decently clean but the area is very noisy and all that sound comes right inside. It’s worse in the “apartment” style units with cooking facilities. They’re in their own tower and have two extra windows, plus the door opens to outside. As for the cooking facilities, they don not have a microwave as advertised and they provide no cookware or dishes or utensils - but they will promise to get them sometime in the future. They’ll also promise to get clothing hangers, but never actually will. There is no laundry on site as advertised. Not in the room and not as a service. Night staff are rude, day staff are friendly if unhelpful. Night staff also cannot read Spanish well or understand any English, so be prepared to speak in only Spanish after 7 or 8pm if you need anything. The pool is sketchy and it and the main floor lobby area are sparse and unwelcoming. Do not expect to spend any time outside your room unless you’re leaving the hotel. There is a mall across the street. It’s likely one of the most expensive malls in the country, where you will find a very sketchy looking laundromat. The grocery store there is good for selection, but the prices are mismatched or simply untrue on most items we purchased. Air conditioning at the hotel worked very well and the wifi worked well most of the time. Bring your own Netflix account if you plan to use the tv at all.
Stayed 7 nights in Jan 2024

8/10 Good

María Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

LaDarius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Noam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic, very clean. Charmless.
Stayed 1 night in Dec 2023

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023