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瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人

5.0 星級住宿

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

只招待成人的海灘酒店，設有室外泳池

選擇日期查看價格

瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人相片集

室外泳池
住宿內酒吧
特色別墅 (with Private Plunge Pool and Deck) | 浴室 | 淋浴設備、名牌梳洗用品、風筒、浴袍
別墅, 海濱 (with Private Pool and Deck) | 露台/庭院
健身設施
VIP Access

評價

9.4 分，滿分 10 分，
完美

人氣設施服務

  • 泳池
  • SPA
  • 酒吧
  • 全包
  • 可攜帶寵物
  • 浴缸
現價 HK$3,022
合共 HK$4,164
連稅及其他費用
8 月 13 日 - 8 月 14 日

會員尊享更多禮遇

  • 銀會員或更高等級會員預訂指定 VIP Access 住宿可享至少 85 折優惠
  • 體驗頂級品質和卓越服務
  • 尊享指定住宿的入住禮遇，並於供應情況許可下免費升級客房、提前入住及延遲退房

客房選擇

可用嘅客房篩選條件
正在顯示 8 種房型 (共 8 種)

載入所有特色別墅 (with Private Plunge Pool and Deck)的相片

特色別墅 (with Private Plunge Pool and Deck) | 埃及棉床單、高級寢具、特厚豪華床墊、迷你吧

特色別墅 (with Private Plunge Pool and Deck)

特色

庭院 (附傢俬)
獨立起居區
私人休憩泳池
空調
平面電視
防敏寢具
多款枕頭選擇
遮光布/窗簾
  • 1399 平方呎
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有別墅, 海濱 (with Private Pool and Deck)的相片

別墅, 海濱 (with Private Pool and Deck) | 海灘/海景

別墅, 海濱 (with Private Pool and Deck)

特色

庭院 (附傢俬)
獨立起居區
私人休憩泳池
空調
平面電視
防敏寢具
多款枕頭選擇
遮光布/窗簾
  • 1668 平方呎
  • 海灘景
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有皇室別墅 (with Private Plunge Pool and Deck)的相片

皇室別墅 (with Private Plunge Pool and Deck) | 埃及棉床單、高級寢具、特厚豪華床墊、迷你吧

皇室別墅 (with Private Plunge Pool and Deck)

10.0 分，滿分 10 分
完美
(2 則評價)

特色

庭院 (附傢俬)
獨立起居區
私人休憩泳池
空調
平面電視
防敏寢具
多款枕頭選擇
遮光布/窗簾
  • 968 平方呎
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有奢華別墅, 1 張特大雙人床 (with Private Plunge Pool)的相片

埃及棉床單、高級寢具、特厚豪華床墊、迷你吧

奢華別墅, 1 張特大雙人床 (with Private Plunge Pool)

10.0 分，滿分 10 分
完美
(2 則評價)

特色

庭院 (附傢俬)
獨立起居區
私人休憩泳池
空調
平面電視
防敏寢具
多款枕頭選擇
遮光布/窗簾
  • 968 平方呎
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有Viceroy Villa with Private Plunge Pool and Deck的相片

Viceroy Villa with Private Plunge Pool and Deck | 園景

Viceroy Villa with Private Plunge Pool and Deck

特色

庭院 (附傢俬)
獨立起居區
私人休憩泳池
空調
平面電視
防敏寢具
多款枕頭選擇
遮光布/窗簾
  • 1668 平方呎
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有奢華別墅, 2 張加大雙人床 (with Private Plunge Pool)的相片

埃及棉床單、高級寢具、特厚豪華床墊、迷你吧

奢華別墅, 2 張加大雙人床 (with Private Plunge Pool)

特色

庭院 (附傢俬)
獨立起居區
私人休憩泳池
空調
平面電視
防敏寢具
多款枕頭選擇
遮光布/窗簾
  • 968 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床

載入所有Ocean View Two Level Villa with Large Private Pool的相片

Ocean View Two Level Villa with Large Private Pool | 園景

Ocean View Two Level Villa with Large Private Pool

特色

庭院 (附傢俬)
獨立起居區
私人休憩泳池
空調
平面電視
防敏寢具
多款枕頭選擇
遮光布/窗簾
  • 2809 平方呎
  • 部分海洋景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有特級別墅 (with Private Plunge Pool)的相片

特級別墅 (with Private Plunge Pool) | 園景

特級別墅 (with Private Plunge Pool)

特色

庭院 (附傢俬)
獨立起居區
私人休憩泳池
空調
平面電視
防敏寢具
多款枕頭選擇
遮光布/窗簾
  • 1668 平方呎
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床

其他推薦

廣告
3 個室外泳池；小屋 (收費)、泳池傘

普拉亞德爾卡曼Hyatt Vivid - 僅限成人 - 全包

普拉亞德爾卡曼市中心
  • 泳池
  • 浴缸
  • 全包
  • SPA
8.8 分 (滿分為 10 分)，優異，1,448 則評價 篇評價
現售 HK$2,575
合共 HK$2,575
連稅及其他費用
7 月 27 日 - 7 月 28 日
普拉亞德爾卡曼Hyatt Vivid - 僅限成人 - 全包
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登入查看合資格的折扣及禮遇，更多歷險旅程，更多豐富獎賞！
登入免費註冊

關於鄰近區域

地圖
Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710

附近景點

  • 普拉亞斯卡拉科科 - 6 分鐘路程 - 0.6 公里
  • 艾爾卡馬隆瑪雅河高爾夫球場 - 6 分鐘車程 - 4.6 公里
  • 第五大街 - 8 分鐘車程 - 5.7 公里
  • 卡門海灘主海灘 - 9 分鐘車程 - 5.7 公里
  • 埃斯梅拉達岬角海灘 - 9 分鐘車程 - 3.5 公里

交通資料

  • 坎昆國際機場 (CUN)：44 分鐘車程

餐廳

  • ‪Amaranto - ‬5 分鐘車程
  • ‪Alberca - Pool - ‬6 分鐘車程
  • ‪Privilege Lounge - ‬5 分鐘車程
  • ‪Piano Bar - ‬6 分鐘車程
  • ‪Buffet Sunset - ‬18 分鐘路程

住宿資料

瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人

位於艾爾卡馬隆瑪雅河高爾夫球場附近的豪華酒店
瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人鄰近卡門海灘主海灘及第五大街，並有海灘酒吧、池畔酒吧和露台等設施服務。此酒店提供白沙灘、海濱用餐區和海灘按摩，旅客可以盡情曬太陽，享受度假時光。想要放鬆一下的話，推薦您到附設的 Spa Wayak Spa做個按摩、身體療程或芳香療法。住宿附設 2 間餐廳，供應早餐、午餐和晚餐，並有墨西哥菜。健身俱樂部提供瑜伽班和健身班，另外瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人也有花園、髮廊和圖書館。住宿提供房內免費 Wi-Fi，還有乾洗/洗衣服務和店內租車服務。
其他設施服務：
  • 室外泳池
  • 豪華轎車服務、歐陸早餐 (收費)、代客泊車 (收費)
  • 太陽傘、禮品店、櫃台夾萬
  • 按摩/療程室、禮賓服務、服務員
  • 許多旅客在評語裡對住宿的熱心員工等特色讚不絕口。
客房特色
瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人的所有客房都有私人休憩池、高級寢具等舒適享受，以及附設傢俬的庭院和枕頭選擇等設施服務。
更多客房設施服務包括：
  • 防敏寢具、埃及棉床單和特厚豪華床墊
  • 名牌梳洗用品、淋浴設備和風筒
  • 42 吋平面電視，提供衛星頻道和DVD 播放機
  • 獨立起居區、吊扇和客房清潔服務

全包住宿詳情

瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人提供全包式房價。全包式房價比較高，因為房價包括住宿內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費，歡迎另付小費。

課程/比賽

彼拉提斯班
瑜伽班

獎項及聯盟

此住宿是國際同志旅遊協會 (International LGBTQ+ Travel Association，IGLTA) 成員，歡迎男女同性戀者、雙性戀者、變性人士、跨性別人士及無性戀者 (LGBTQ+) 入住。

語言

英語、西班牙語

類似住宿

Lagoon & Sunset Rooftop Pool Villa | 客房景觀

瑪雅哥巴悅榕莊

  • 位於私人海灘
  • 泳池
  • SPA
  • 可攜帶寵物
9.6 分 (滿分為 10 分)，完美，1,000 則評價 篇評價
現售 HK$4,197
合共 HK$5,732
連稅及其他費用
7 月 31 日 - 8 月 1 日
瑪雅哥巴悅榕莊

住宿設施服務

網絡

  • 所有客房提供：免費 Wi-Fi 及有線上網服務
  • 部分公共區域提供：免費 Wi-Fi 及有線上網服務

泊車及交通

  • 按要求提供 24 小時來回機場接駁車服務，費用另計
  • 區內接駁車 (收費)
  • 車輛接載服務
  • 店內設有代客泊車 (每日 USD8)

餐飲

  • 每日歐陸早餐供應時段：7:00 至 11:30；收費：每人 USD35 至 50
  • 1 間池畔酒吧
  • 1 間海灘酒吧
  • 1 間酒吧/酒廊
  • 2 間餐廳
  • 二人/私人用餐
  • 小食店/熟食店

店內餐廳

  • Coral Restaurant + Bar
  • La Marea Restaurant

休閒活動

  • 1 個室外泳池
  • 1 個浴缸
  • 全方位 SPA
  • 桑拿
  • 健身俱樂部
  • 健身班
  • 瑜伽班
  • 圖書館
  • 蒸氣室

便利服務

  • 24 小時接待處
  • 洗衣設施
  • 接待處提供夾萬
  • 髮廊
  • 禮品店/書報攤

旅客服務

  • 多語服務人員
  • 行李搬運服務
  • 求婚/浪漫套餐服務
  • 客房清潔服務 (按要求提供)
  • 旅行團和門票諮詢服務
  • 乾洗/洗衣服務
  • 婚禮服務
  • 開床服務
  • 禮賓服務

戶外設施

  • 位處海灘
  • 沙灘巾
  • 沙灘太陽傘
  • 沙灘椅
  • 花園
  • 露台

全方位 SPA

  • 5 個療程室
  • 身體磨砂
  • 房內按摩服務
  • 芳香療法
  • 美甲/護足
  • 美容療程
  • 桑拿
  • 浴缸
  • 深層組織按摩
  • 產前按摩
  • 熱石按摩
  • 雙人療程室
  • 露天療程區
  • 體膜護理
  • SPA 每日開放

無障礙設施

  • 如需特定無障礙設施，請參閱預訂確認內的資料與住宿聯絡。
  • 無升降機
  • 無障礙機場接駁車
  • 輪椅可達登記櫃台
  • 輪椅可達餐廳
  • 輪椅通道 (可能有限制)

其他設施

  • 宴會廳
  • 禁煙住宿

客房設施服務

睡房

  • 防敏床上用品
  • 枕頭選擇
  • 埃及棉床單
  • 遮光布簾
  • 雙層床褥

浴室

  • 毛巾
  • 名牌梳洗用品
  • 拖鞋
  • 花灑
  • 風筒
  • 浴袍

娛樂

  • 私人嬉水池
  • 附衛星頻道的 42 吋平面電視
  • DVD 播放機

餐飲

  • 有限客房送餐服務
  • 免費樽裝水
  • 香檳服務
  • 特濃咖啡機
  • 迷你吧

其他設施

  • 吊扇
  • 免費本地通話
  • 夾萬
  • 空調 (恆溫)
  • 從外部走廊進入
  • 電話
  • 熨斗/熨衫板
  • 獨立客廳

政策

入住

入住時段開始時間：15:00；入住時段結束時間：0:00
最低登記入住年齡 - 18 歲

退房

於 12:00 前退房

特別入住指示

此住宿提供機場接送服務 (或需另外收費)，請於出發前透過預訂確認的聯絡資料通知住宿有關的抵達詳情
住宿前台職員將親自迎接旅客到埗

如何進入住宿

接待處有人當值

寵物

可攜帶寵物入住，每隻寵物每晚額外收費 USD50
輔助動物豁免收費
每隻寵物限重 9 公斤
備有飲食器皿

小童與加床

此成人住宿恕不允許 13 歲以下兒童入住；歡迎所有 13 歲以上旅客
可提供摺床/加床，費用：每晚 USD136.0
不提供嬰兒床

此住宿接受以下付款方式

重要資訊

基本收費

你將需於住宿支付以下費用，並可能包含適用稅項：

  • 休閒設施費：房價的 13.21 %

此處已列出所有由住宿提供的收費項目。

可選額外設施服務費用

  • 歐陸早餐費用：每位 USD35 至 50 (大約金額)
  • 機場接駁車收費：每輛車來回 USD348 (最多接載 4 人)
  • 代客泊車：每日 USD8
  • 寵物附加費：每隻寵物每晚 USD50
  • 輔助動物豁免收費
  • 摺床：每晚 USD136.0

住宿可能尚有其他額外收費。上述收費及按金不包括稅項，金額亦可能會有所變動。

注意事項

如有額外房客入住，住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件，以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求，須視乎住客登記入住時的供應狀況，住宿亦可能會加收費用。
住宿接受信用卡及現金等付款方式。
住宿內的保安設備包括滅火筒、煙霧探測器、保安系統、急救箱及室外照明
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮，建議你在抵達前聯絡住宿，確認對方是否能為你安排合適的客房。

其他須知

此住宿不設電梯
住宿只招待成年人士，未滿 13 歲之旅客恕不招待
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ+ 友善)

住宿又稱為

Riviera Maya Viceroy
Viceroy Maya
Viceroy Maya Riviera
Viceroy Riviera
Viceroy Riviera Maya
Viceroy Riviera Maya Hotel
Viceroy Riviera Maya Hotel Playa del Carmen
Viceroy Riviera Maya Playa del Carmen
Tides Riviera Maya Hotel
Tides Riviera Maya Resort
Viceroy Riviera Maya Playa Del Carmen, Mexico
Viceroy Riviera Maya Resort Playa del Carmen
Viceroy Riviera Maya Resort
Tides Riviera Maya Resort
Ikal Del Mar
Tides Riviera Maya Hotel
Viceroy Riviera Maya Playa Del Carmen

常見問題

瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人是否設有泳池？

是，此住宿設有室外泳池。

入住瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人需要多少錢？

截至 2025 年 7 月 13 日，2 位成人於 2025 年 8 月 13 日入住瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人 1 晚的價格低至 HK$3,022.17，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人是否寵物友善住宿？

是，瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人允許旅客攜帶寵物入住，每隻寵物的重量上限為 9 公斤。此住宿收取每隻寵物每晚 USD50 費用。輔助動物豁免收費。

瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人的泊車位收費多少？

此住宿有提供代客泊車服務，費用為每日 USD8。

瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：0:00。

瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人的退房時間是？

退房時間為 12:00。

瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務 (按要求提供)。接駁交通收費為每輛車 USD348。

瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人是否提供全包式禮遇？

此住宿部分收費計劃屬全包性質。

瑪雅里維埃拉 Viceroy 豪華別墅度假村 - 僅限成人位於哪裡？

此海濱酒店位於卡曼海灘，距離艾爾卡馬隆瑪雅河高爾夫球場 4.5 公里，而且距離卡門海灘主海灘和第五大街不到 10 公里。瑪羅瑪海灘和探索主題公園亦位於 20 公里內。

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only的評價

評價

9.4

完美

10 分評分，優異；389 則評價中有 312 則
8 分評分，不錯；389 則評價中有 48 則
6 分評分，一般；389 則評價中有 11 則
4 分評分，欠佳；389 則評價中有 10 則
2 分評分，很差；389 則評價中有 8 則

9.6/10 

整潔度

9.8/10 

職員與服務

9.0/10 

設施服務

9.6/10 

住宿狀況

9.6/10 

環保程度

評價

10/10 優異

Grace

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
clean, beautiful, and the service is amazing. Every worker went above and beyond
於 2025 年 6 月住了 4 晚

4/10 欠佳

Taylor

伴侶同遊
讚好：職員與服務
不滿：整潔度和設施服務
My husband and I went for our 2 year wedding anniversary. It was not for us, and we would not go back or recommend it. We ended up changing our flight and leaving a day early, that is how uncomfortable we were. The biggest issue for us was that we did not feel comfortable relaxing inside of the rooms, even in the beachfront villa we ended up upgrading to, hoping that the issues in our first, smaller villa wouldn’t persist. Unfortunately they did - and by they I mean the cockroaches in the bathroom. This is unacceptable to us in a luxury resort that charges a $1600 card hold along with a $200+ non refundable tax at check in. All of the rooms at the resort are on the ground level, which probably accounts for a lot of the wildlife you will see in your rooms, including large spiders and a lot of mosquitoes. My husband and I are still recovering from the bites a week later as I write this review. The rooms roofs are thatched like island huts, so besides what also may be living up there, when a storm hits the roof degrades and sprays the thatch all around the room and bed. Playa del Carmen is suffering from the sargassum issue, it is really bad. You cannot swim in the ocean and it smells terrible. The best part of the hotel is the pool, but you are only there for a couple hours max a day. And you must watch two men with small wheelbarrows works tirelessly in the heat as they attempt to pick up the seaweed and haul it away from the beach past you by the pool. It’s depressing.
thatched roof with rusty air vents
cockroach on bathroom window
beach with brown water from sargassum
於 2025 年 6 月住了 5 晚

10/10 優異

Sarah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I can’t say enough about this place! It is amazing! The rooms are stunning. It’s one of the nicest places I’ve ever stayed. The staff are superb. Like over the top amazing. The butler service is attentive and incredible. The spa was lovely and the food is dreamy! I’ll definitely be visiting more Viceroy hotels because of this place!
於 2025 年 6 月住了 4 晚

6/10 一般

James

伴侶同遊
讚好：整潔度
The Viceroy itself is stunning and the staff was attentive—no complaints there. However, several aspects made this trip less enjoyable for us, though others may feel differently. 1. Inflated Prices Pricing was extreme—a small bottle of water was $20. Without the all-inclusive plan, food and beverage costs felt unjustifiable. Menu options were limited and lacked flavor. 2. Noise from Nearby Properties While not within Viceroy’s control, loud parties from a neighboring resort disrupted our nights. The music was intense enough to shake the walls—challenging for those seeking a peaceful escape. 3. Area Atmosphere We expected a refined experience south of Cancun but found the vibe across the region geared more toward spring-break energy. It felt misaligned with our expectations. 4. Seaweed and Beach Conditions The beach was unusable due to heavy seaweed during our visit (March–October season). Swimming wasn’t an option, limiting us to the pool. 5. Lack of Local Alternatives Renting a car didn’t help. The surrounding area felt neglected—dusty streets, unpleasant odors, and nowhere comfortable to walk or dine. The beach was narrow and crowded. Bottom Line: The resort is lovely, but the environment around it made the experience fall short. If you’re looking for quiet luxury, better dining variety, and swimmable beaches, this may not be the best choice.
於 2025 年 5 月住了 7 晚

10/10 優異

Michel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Service was EXCELLENT. We arrived to Cancún realizing our checked bag had been robbed of some sentimental and valuable items. The Viceroy staff set our trip back on the right trajectory and then some. The resort is intimate, tractable, and most of all… relaxing. It was exactly what we needed to start our trip. We were sad to leave. Highly recommend!
於 2025 年 5 月住了 3 晚

10/10 優異

Ram

於 2025 年 5 月住了 4 晚

10/10 優異

Zeus-Hannah

於 2025 年 4 月住了 5 晚

10/10 優異

Mike

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place for some R&R !!! Very Recommended!
於 2025 年 4 月住了 3 晚

10/10 優異

Karl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Alberto and Karina were the best, they made our vow renewal special.
於 2025 年 4 月住了 5 晚

10/10 優異

Ashley

於 2025 年 4 月住了 4 晚

10/10 優異

Ronald

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We seldom stay on property when we travel, choosing to venture out and explore. This trip, our plans were different. We just needed to chill and we’re so happy we chose The Viceroy to do so. The property is incredible. The villas are private and intimate. Natural vibes all around. But two specific things were just outstanding and noteworthy. Firstly, the food. Everything we ate was remarkable. Like trying to deconstruct the ingredients so we could cook it at home remarkable. In four days of meals there wasn’t a single thing we ate, or sipped, that wasn’t delicious. But above all was the service. The staff was incredibly friendly, helpful and so attentive that it elevated our experience beyond our expectations. We felt the love. 10/10. We’ll be back again.
於 2025 年 3 月住了 4 晚

10/10 優異

Donald (Clayton)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2025 年 3 月住了 2 晚

10/10 優異

Leanne (Pleasant Ridge)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and amazing staff!
於 2025 年 2 月住了 3 晚

4/10 欠佳

christian

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
I just returned from my stay at the Viceroy Playa Del Carmen. There is a lot to potentially like about this property. The staff in the restaurants and bar/pool area are probably some of the best I’ve ever experienced. The property is lush and we did massage treatments at the spa and they were outstanding. Now, for the bad - rats in my room - simply unacceptable for a hotel at this level. Really at any level. Crawling through the thatched roof and visible for brief moments after dark. I called and requested help, the hotel responded - they said they’d send someone, the problem seemed to abate for a night but then returned. I was only there for 5 nights and 2 out of 5 were heavily disrupted, the first 2 nights being ones where I didn’t really know what was going on. Really terrible experience - tough to sleep with that going on in your room. hotel staff did nothing to help the issue that had any permanence - it seemed like they may have put something outside the room that made noise to scare them away and then once that was removed, the problem came right back. They weren’t willing to relocate me. Front desk staff were pretty indifferent about everything. No way can I recommend the Viceroy to anyone who wants any sort of relaxation on vacation. I feel like I was robbed of the price I paid. Transportation arranged by the airport was low caliber with cars that had bad suspension and visible accident damage. Not worth it - taxis are easy to come by in playa.
於 2025 年 2 月住了 5 晚

10/10 優異

Joaquin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2025 年 1 月住了 3 晚

10/10 優異

George

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff. Quiet. Lush. Easy beach access. Private. Rooms with pool and outdoor shower. Staff
於 2025 年 1 月住了 9 晚

10/10 優異

Sam

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very relaxing and remote
於 2025 年 1 月住了 4 晚

10/10 優異

sarah

家人同遊
讚好：整潔度、職員與服務和住宿狀況
This resort was superb from the moment we arrived to tequila shots of local tequila to hand cut handmade soaps. The food was exquisite and was served by extremely friendly staff. Thank you for making my trip with my daughter and niece so special before my daughter’s wedding!! I’ll be back!
於 2025 年 1 月住了 4 晚

8/10 不錯

Dennis Bernard (Erwinna)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Second time staying. It is quite beautiful and unique, and you feel like a million bucks staying there. Impeccable cleanliness and upkeep. Very high ancillary prices in restaurants, minibar and spa. Remote location with little to walk to to buy snacks and sundries -- you are at the mercy of the very expensive minibar and the on-site boutique offers very little of a practical nature.
於 2025 年 1 月住了 5 晚

10/10 優異

Jose

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is probably one of the nicest and most accommodating hotels i’ve ever stayed at.
於 2025 年 1 月住了 1 晚

10/10 優異

Leopoldo

讚好：整潔度、職員與服務和住宿狀況
FUE UNA ESTADÍA EXCELENTE DE PRINCIPIO A FIN
於 2024 年 12 月住了 4 晚

10/10 優異

Blair

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The setting is tranquil, the villas are well designed, very large, and private. The staff are incredibly attentive, polite, personalble, intuitive, professional and take pride in what they do. This was a one week getaway for my wife and I to celebrate her birthday and generally unwind. This is our 8th time to the area and our taste has evolved from the big resorts that cater to everyone to the small boutique resorts such as Viceroy. We appreciate the personal attention we received by all, from Alberto's welcome upon arrival, to Christina and her teams perfection in the kitchen, to sommelier Carlos(1)' expertise, with waiters Pablo & Carlos(2)' attention (honorable mention to Mario) in the main dining restaurant "La Marea". Abner, Victor, Jesus, and Fransisco were spot on in the "Coral Restarurant & Bar". Jose, Juan, and Pepe were kickin' it poolside with snack, lounger, sunglass, chilled towel, and drink service. We'll not soon forget the salsa dance lessons put together by Alberto & Carla just for my wife on her birthday, from a simple mention my wife made to Pablo and Carlos a day prior. I don't know how we're going top this one... perhaps only by a second visit.
於 2024 年 11 月住了 7 晚

8/10 不錯

Cassandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I just got home from Viceroy last night - I loved the quiet atmosphere of the resort, but at times it seemed too quiet. I’m not sure if it was the time of year I went, but there was at most 3 other people out at the pool/beach. It was raining off and on, so maybe that’s why too. Otherwise, the service and staff were amazing and went above and beyond every single interaction. The walking distance from my room to the common areas was not bad at all and the hotel has many umbrella stations around for when it is raining. There are a lot of animals, granted it is in the jungle, but there were multiple around the plunge pool, very frequently throughout the day. The food and drinks were okay, not bad, but I have had better at other resorts. Overall, I would go back, but maybe a different time of year with (hopefully) better weather since it rained literally every day of my stay.
於 2024 年 10 月住了 4 晚

10/10 優異

Maria (Houston)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Small boutique property with beautiful grounds, excellent service, spacious and very private villas with private pools. It is best for very quiet, relaxing, secluded type of vacations, even though Playa del Carmen is only a short taxi drive away. I think they strike a great balance between eco friendliness, nature and comfort. They have a very nice SPA as well
於 2024 年 9 月住了 3 晚

10/10 優異

Brie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 8 月住了 4 晚