Minneapolis - St. Paul Pleasant Park Hotels

"I’ll start with the positives: the staff were wonderful—accommodating, polite, and responsive to our needs. Unfortunately, the positives largely end there. On the downside, we were initially given keys to a room that hadn’t been cleaned, and had to call the front desk to resolve the issue. The second room was clean, but the rooms themselves are quite outdated. The bathroom is very small, and the bathtub is in poor condition with peeling flooring that made my kids hesitant to use it due to discoloration. The amenities and toiletries were insufficient, especially for a room meant to accommodate five people. The beds were uncomfortable, particularly the pull-out couch, which was unacceptable as the springs were poking through the fabric. We chose not to complain again because with two toddlers, moving rooms wasn’t a practical option, and there was no guarantee another room would be better. We simply placed blankets over what I would consider an unsafe mattress. Additionally, the noise level was a major issue. While it was quiet when we arrived on Friday, Saturday was very disruptive. We were on the third floor, and it seemed like children running back and forth on the fourth floor above us all day long caused a headache and kept my kids awake late into the night, resulting in poor rest for all of us. Overall, it was not a pleasant stay, and unfortunately, I don’t think we will be returning"

"The VIP lounge and the convenience of being connected to the mall was fabulous! It would have been nice to have access to the pool but it was under maintenance at the time of our visit."

"We stay there quite often. It's close to a variety of shopping and an easy commute into St Paul."

"Front desk seemed annoyed they had to do their "

"Everything was wonderful. Customer was excellent. Clean and friendly environment."

"Not to bad"

"Everything is good except for the indian lady and the indian guy of the morning nothing profesional and with actitud, like u are gonna stay for free"

"The breakfast was great. Hot and constantly replenished. The pool could use some restraint on the part of adolescent boys,"

"Yes"