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Cassino All Inclusive Resort Poços de Caldas By Nacional Inn

4.0 star property
Gardens provide a peaceful backdrop for family time at this resort, where guests gather poolside or enjoy friendly competition in the arcade and game room.

Choose dates to view prices

Cassino All Inclusive Resort Poços de Caldas offers a family-friendly environment with its garden and playground. Travelers can participate in yoga or fitness classes, visit the spa for relaxation treatments, and connect using the complimentary in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is HK$1,652
HK$1,739 total
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Room

In-room safe, desk, laptop workspace, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Handicapped Room

In-room safe, desk, laptop workspace, soundproofing

Handicapped Room

  • 290 sq ft
  • Sleeps 3

View all photos for Suite Junior with Pool View

In-room safe, desk, laptop workspace, soundproofing

Suite Junior with Pool View

  • 592 sq ft
  • Sleeps 6

View all photos for Suite Premium with Pool View

In-room safe, desk, laptop workspace, soundproofing

Suite Premium with Pool View

  • 645 sq ft
  • Sleeps 6

View all photos for Suite Presidential with Pool View

In-room safe, desk, laptop workspace, soundproofing

Suite Presidential with Pool View

  • 947 sq ft
  • Sleeps 4

View all photos for Room Master

In-room safe, desk, laptop workspace, soundproofing

Room Master

  • 290 sq ft
  • Sleeps 4

View all photos for Suite Standard

In-room safe, desk, laptop workspace, soundproofing

Suite Standard

  • 624 sq ft
  • Sleeps 2

View all photos for Quarto Luxo Acessibilidade

In-room safe, desk, laptop workspace, soundproofing

Quarto Luxo Acessibilidade

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Junior Studio Suite

View from room

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 593 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Premium Studio Suite

In-room safe, desk, laptop workspace, soundproofing

Premium Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 653 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Exclusive Studio Suite

In-room safe, desk, laptop workspace, soundproofing

Exclusive Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 949 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (Luxo)

In-room safe, desk, laptop workspace, soundproofing

Family Room (Luxo)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Standard Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Studio Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Laptop workspace
Located on the top floor
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Luxo)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room (Luxo)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Room Deluxe with Mountain View

In-room safe, desk, laptop workspace, soundproofing

Room Deluxe with Mountain View

  • 290 sq ft
  • Sleeps 3
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About the area

Jardim Philadelphia, a neighbourhood in Poços de Caldas, is home to Cassino All Inclusive Resort Poços de Caldas By Nacional Inn. Fountain of Roses and Christ the Redeemer are local landmarks, and some of the area's activities can be experienced at Thermas Antonio Carlos and Poços de Caldas Cable Car. Travelling with kids? Consider Walter World Theme Park, or check out an event or a game at Dr. Ronaldo Junqueira Municipal Stadium. Visit our Poços de Caldas travel guide
Map
Avenida do Contorno KM 5, Jardim do Contorno, Poços de Caldas, MG, 37706-306

What's nearby

  • Walter World Theme Park
    6 min drive - 7.2 km
  • SESC Pocos de Caldas Community Center
    11 min drive - 10.8 km
  • Macacos Fountain
    11 min drive - 10.8 km
  • Thermas Antonio Carlos
    11 min drive - 10.8 km
  • Pedro Sanches Square
    11 min drive - 11.1 km

Restaurants

  • Sorvetes Nevada
    9 min drive
  • Doces Tatitania
    8 min drive
  • Restaurante Fazenda
    6 min drive
  • Cabana Pizzaria
    9 min drive
  • Fabiano's Bar
    10 min drive

About this property

Cassino All Inclusive Resort Poços de Caldas By Nacional Inn

Upscale all-inclusive hotel located in Jardim Philadelphia
You can look forward to a garden, a playground and an arcade/games room at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn. Take some time to relax at the on-site spa. Fitness classes and yoga classes are offered at the gym; Cassino All Inclusive Resort Poços de Caldas By Nacional Inn also has dry cleaning/laundry services, an outdoor entertainment area and a bar. Free in-room WiFi is available to all guests, along with a business centre and a steam room.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sunloungers
  • Free self-parking
  • Concierge services, a banquet hall and smoke-free property
  • 1 meeting room, a billiards/pool table and a front desk safe
Room features
All 142 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • 40-inch flat-screen TVs with cable channels
  • Daily housekeeping and desks

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks and beverages included

Similar properties

4 indoor pools, 3 outdoor pools, pool umbrellas, pool loungers
Thermas All Inclusive Resort Poços de Caldas By Nacional Inn
  • Pool
  • All-inclusive
  • Kids’ pool
  • Water slide
9.0 out of 10, Wonderful, 242 reviews
The price is HK$2,116
HK$2,227 total
includes taxes & fees
11 Mar - 12 Mar
Thermas All Inclusive Resort Poços de Caldas By Nacional Inn
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 3 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 110 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 15 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: BRL 110 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Cassino Resort All Inclusive Poços
Cassino All Inclusive Resort Poços de Caldas
Hotel Cassino All Inclusive Resort Poços de Caldas
Cassino All Inclusive Resort Poços de Caldas Soft Opening

Frequently asked questions

Does Cassino All Inclusive Resort Poços de Caldas By Nacional Inn have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn on 12 Mar 2026 start from HK$1,652, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cassino All Inclusive Resort Poços de Caldas By Nacional Inn pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of BRL 110 per pet, per day. Service animals are exempt from fees.

How much is parking at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

Self-parking is free at this property.

What time is check-in at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

Checkout is at 2:00 PM.

Are there all-inclusive benefits at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Cassino All Inclusive Resort Poços de Caldas By Nacional Inn located?

Set in Poços de Caldas, this family-friendly hotel is within 6 mi (10 km) of Walter World Theme Park, Moreira Salles Institute and Paco das Aguas Shopping Center. Calendario Floral Monument and Jose A Junqueira Park are also within 6 miles (10 km).

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Reviews

Cassino All Inclusive Resort Poços de Caldas By Nacional Inn Reviews

8.4

Very good

8.4

Cleanliness

7.6

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 82 out of 155 reviews
Rating 8 - Good. 38 out of 155 reviews
Rating 6 - Okay. 18 out of 155 reviews
Rating 4 - Poor. 13 out of 155 reviews
Rating 2 - Terrible. 4 out of 155 reviews

Reviews

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities
tudo
Stayed 3 nights in Nov 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Hotel muito bom
Stayed 2 nights in Nov 2025

6/10 Okay

Saulo

Liked: Cleanliness, staff & service, amenities
Fiquei hospedado neste hotel por 4 dias. Pontos negativos: O maior problema foi o isolamento acústico péssimo dos quartos - as paredes pareciam de papel. Um hóspede assistia TV alta até tarde todos os dias. Pior ainda era o cachorro no quarto ao lado, que latia constantemente. Muitas vezes os donos saíam deixando o animal preso, que além de latir, batia as patas na porta o tempo todo. Acordamos duas manhãs com os latidos. O ar-condicionado fazia barulho altíssimo após certo tempo ligado, como se algo estivesse travado. A tampa do ralo do box estava solta e amassada, saindo do lugar com a água do chuveiro - um caos com criança de 3 anos. Na piscina, o som toca música no volume máximo o dia inteiro. Apesar de ser "all inclusive", fora café, almoço e jantar, só há tira-gostos (salgados, amendoins). Pontos positivos: Funcionários sempre atenciosos e aparentemente felizes. Piscinas (mesmo externas) sempre quentinhas e ótimas. Arrumação do quarto impecável. Comidas do café, almoço e jantar muito gostosas e fartas. Muitas opções de entretenimento para crianças. No geral, um hotel mediano.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fim de semana maravilhoso com a família e os amigos! Tudo perfeito, desde a recepção até a saída! Recomendo e com certeza voltaremos!
Stayed 2 nights in Nov 2025

8/10 Good

JOSIMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hj
Stayed 3 nights in Oct 2025

6/10 Okay

Patrícia C

Liked: Cleanliness
Jantar a desejar
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação

Adorei o Hotel, limpeza, funcionários, estrutura, informações, comida com muita variedade, bebidas de todos os tipos, em especial e equipe de recreação,principalmente a tia “peixinho” q minha cachorrinha ficou apaixonada, apesar de não ter recreação para pet, ela deu uma super atenção e brincou muito com ela. Um ponto a reclamar para melhorarem, a internet, em vários lugares do hotel não funcionam, nem os dados do celular e nem o Wi-Fi.
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, só achei que a comida deveria ser um pouco mais quente, qto a limpeza nada a reclamar tudo em ordem.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thaís

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Incrível
Stayed 3 nights in Jun 2025

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima experiência em família!

Estivemos no feriado, gostamos muito de tudo no hotel. Não conseguimos aproveitar a piscina externa por conta do clima, então se for no verão seria ainda melhor. Um destaque para o atendimento, todos são muito atenciosos e simpáticos. Parabéns para a gestão do hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
inclivel
Stayed 3 nights in Jun 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
É a segunda vez que volto nesse hotel e adoro. Tive um pequeno problema no check-in, mas quero destacar a agilidade da Silvana e do João (da recepção) em resolver rapidamente e transformar nossa estadia em um momento único! Obrigada!!
Stayed 2 nights in Jun 2025

2/10 Terrible

MARCIO

Disliked: Cleanliness, property conditions & facilities, room comfort

Local péssimo

Péssimo local. Quarto sujo e escuro, roupa de cama suja, travesseiro furado. A refeição tinha salsicha preparada de três formas diferentes. Este lugar está muito longe de ser chamado de resort. Devido as péssimas condições, me retirei do local em menos de uma hora.
Stayed 4 nights in Apr 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação do Resort - Estadia Páscoa 2025

A estadia foi ótima. O serviço de buffet maravilhosa, comida de ótima qualidade, variedade e atendentes com atendimento impecável. O que relato, são apenas alguns itens de manutenção do resort, como por exemplo, ladrilho da piscina caindo, piso com ponta levantada, parede das dependências sem manutenção.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem fantástica. Comida boa, atendimento muito bom, colaboradores super atenciosos. Só um detalhe, na área das piscinas existem tábuas soltas que representam risco de acidentes, principalmente para crianças.
Stayed 3 nights in Apr 2025

6/10 Okay

Túlio

Resort necessita de reforma. Vale pelo Casino.

Pontos altos: a qualidade das refeições e a diversão no Casino. Pontos baixos: as instalações precisam de reforma, piscinas precisam de mais atenção na limpeza. Os quartos não têm isolamento acústico, então é bom se preparar para acordar bem cedo.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Há muito o que melhorar!

Atendimento, alimentação e bebida excelentes! Porém a manutenção do hotel deixa muito a desejar. Cheguei a pegar pedaços soltos de azulejo na piscina, as toalhas de banho muito velhas e com buracos, ralos sem a grelha trazendo risco de acidentes. Também falta um pouco mais de atenção com o entretenimento. Não há música ambiente nos bares e piscinas cobertas enquanto não há atividades, o que causa um pouco de desânimo do pessoal.
Stayed 2 nights in Dec 2024

8/10 Good

Juliana

Liked: Cleanliness, staff & service, room comfort
Atendimento muito cordial, quarto limpo, comida simples, mas bem feita e entretenimento excelente. Poderiam ter mais cuidado com a manutenção da infraestrutura e opções de local para descanso ao ar livre - em especial em dias frios e chuvosos como os da nossa hospedagem.
Stayed 1 night in Dec 2024

10/10 Excellent

Mayara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível! Ótimo atendimento, comidas deliciosas, variedades em bebidas. Não temos do que reclamar
Stayed 4 nights in Nov 2024

10/10 Excellent

Julita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso!!!!

Hotel maravilhoso, com funcionários atenciosos, tudo perfeito. Viagem em família espera. Super recomendo. Comida boa, música agradável, recreação top.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Staff & service

Já foi melhor

Já foi melhor, porém nessa última estadia o serviço como um todo, caiu muito… As opções de alimentação eram bem fracas, tanto para os petiscos quanto no almoço, inclusive as opções de sobremesas. Deixei meu filho com a turma Kids de recreação e encontrei ele jogando futebol com a turma Teen, ou seja, uma criança de 5 anos “jogando” futebol com crianças na faixa dos 10 anos, qdo vi retirei meu filho do jogo e os recreadores conversando entre si e mexendo no celular! Nenhum deles pediu para que eu me identificasse para retirar meu filho, simplesmente o segurei pela mão e sai, Ou seja, nada confiável a recreação. Fora outros contratempos que tivemos por falha no serviço do hotel. Sinceramente, era um local que eu gostava de ir, porém definitivamente deixou de ser uma opção de hospedagem em Poços de Caldas para mim.
Stayed 1 night in Sep 2024

10/10 Excellent

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar maravilhosa com equipe muito atenciosa e comida deliciosa!
Stayed 4 nights in Sep 2024

6/10 Okay

bruna c

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Tivemos pontos positivos e negativos durante a nossa estadia, chegamos em uma segunda-feira e saímos num sábado, durante os dias de semana o resort estava longe de estar lotado. Recebemos no check-in o quarto 1012, a localização dessa ala de quartos é péssima, no primeiro andar onde todos os hóspedes precisam passar para ir e vir do restaurante, então tínhamos gente gritando na porta do nosso quarto das 7 da manhã até a 1 da madrugada, os da madrugada totalmente embriagados, os da manhã crianças em polvorosa para aproveitar o dia, resumindo não dava pra descansar mesmo tendo levado tampões de ouvido. Mas o pior desse quarto foi ele estar fedendo a mofo, um cheiro extremamente forte, não queríamos deixar a janela aberta pq como o quarto não tinha cofre e era no primeiro andar ficamos com receio de alguém pular para dentro do quarto e mexer em nossos objetos pessoais, mas não teve jeito, a única forma de melhorar o cheiro era deixar a janela aberta o tempo todo, e graças a Deus não tivemos intercorrências de furto. Nas fotos vou colocar a situação que estavam as paredes de mofo. As toalhas, lençóis e cobre leitos eram bem judiados, com manchas. Quanto a comida e bebida tudo certo. Os funcionários são educados. A paisagem é muito bonita. As piscinas com certeza precisam de maior manutenção e limpeza diária. Mas pelo preço cobrado na estadia, acredito que em termos de quarto deixou bastante a desejar, não sei como são os outros quartos do resort, mas minha experiência não foi leg
parede do quarto
parede do quarto
cobre leito
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Reservei um quarto acreditando que fosse aproveitar um dia num “resort”, com todo conforto já experimentado em outras oportunidades. No entanto, não tinha conhecimento da precariedade do quarto que ficamos. Não tinha noção da necessidade de subir de escadas para chegar ao quarto. Além disso, ao chegarmos no quarto estava com cheiro de esgoto, com a roupa de cama suja, um local sem os móveis adequados… nem o controle do ar condicionado estava no quarto. Além de a engenharia do banheiro ser bem peculiar (e ruim). No mais, o restaurante, as áreas dos bares são legais, mas as instalações de hospedagem, pelo menos o que nós ficamos, não atenderam as nossas expectativas. Espero que o hotel promova melhores informações aos usuários, esclarecendo as precariedades das instalações.
Stayed 1 night in Aug 2024

10/10 Excellent

Nathália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O primeiro quarto que nos colocaram estava com goteira, aí nós trocaram para outro quarto e resolveram. Em relação a comida, tudo muito bom, simples e objetivo. As bebidas também tudo muito bom.
Stayed 4 nights in Aug 2024