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Reviews of Hampton Inn & Suites Ponca City

2.5 out of 5
Hampton Inn & Suites Ponca City
2805 N 14th Street, Ponca City, OK

Reviews

9.0

Wonderful

Rating 10 - Excellent. 150 out of 219 reviews" "
Rating 8 - Good. 42 out of 219 reviews" "
Rating 6 - Okay. 15 out of 219 reviews" "
Rating 4 - Poor. 6 out of 219 reviews" "
Rating 2 - Terrible. 6 out of 219 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation.
Friendly checkin. Informative and easy. Halls clean, breakfast area well kept, clean, well adorned, offerings tasty and well organized. Stocked and very clean. I appreciate the standing shower instead of tub! Room was clean and well lit. Outlets and charging inputs integrated into the furniture hiding cords made it very clean and easy to access. Climate easily controlled. Pillow offerings met our needs. Nice to have a fridge and microwave inroom.
Stayed 1 night in Nov 2023

10/10 Excellent

Terri

Stayed 1 night in Oct 2023

10/10 Excellent

Barney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really very nice. Friendly staff and the room was excellent. Free breakfast was very good also. My only complaint was access to the hotel itself. Off a busy street, but set back (although that adds to it being quiet) the entrance is hard to see.
Stayed 2 nights in Sep 2023

4/10 Poor

William

Travelled with family
Tired property, below average breakfast
Stayed 1 night in Sep 2023

10/10 Excellent

Jeanne, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean and quiet and has a functional pool. The staff were FANTASTIC!
Stayed 1 night in Jul 2023

10/10 Excellent

Kathy

Stayed 1 night in May 2023

2/10 Terrible

Casey

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed here with a non allergy type pet. We were informed there’s a $50 pet fee (the day after we checked in) for a pet friendly hotel, due to a special cleaning to make sure there are no allergens in the room. I told them that’s not necessary since we have an allergy free animal. We have to for our children. Managers choice to charge us. We will stay somewhere else every time from now on.
Stayed 2 nights in May 2023

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Suzanne

Stayed 1 night in Feb 2023

2/10 Terrible

Martin

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2023

6/10 Okay

Russell

Front desk clerk
Front desk clerk very unfriendly.
Stayed 1 night in Jan 2023

8/10 Good

Traci

Liked: Staff & service, room comfort
Comfortable Room
Room was nice and comfortable, but shower grout was reallly gross. Breakfast was reallly good.
Stayed 1 night in Dec 2022

6/10 Okay

Larry

Liked: Cleanliness
Stayed 1 night in Dec 2022

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything previously noted and also it was the center of where we needed to be for all events
Stayed 1 night in Dec 2022

10/10 Excellent

tressa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with spacious rooms easy to get to and easy to park
Stayed 2 nights in Oct 2022

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the pool was a nice temperature.
Stayed 1 night in Oct 2022

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The young lady that checked me in was friendly and professional. She handled numerous check-ins during a computer glitch without showing a bit of frustration. We were in town for motocross races so the hotel was booked and very busy. The breakfast was kept well supplied every morning and it was nice not to have to worry about going elsewhere to eat. No complaints whatsoever!
Stayed 5 nights in Oct 2022

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Barney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice hotel stay. A little awkward to get to parking lot because of ongoing construction near hotel. Room was clean and spacious, quite comfortable.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Chris

Stayed 1 night in Sep 2022

8/10 Good

joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great save by hotel after Hotels.com dropped ball
Front desk clerk was amazing. Tried very hard to make the best out of a bad situation. Hotels.com did not send our reservation to the property. Hard to find Hotels.com phone number in confirmation emails. Confirmation number had to be entered in automated phone system, then had to be repeated to agent. Hotels.com agent did not make process easy. Eventually, the reservation came through, but IMHO, Hotels.com made the hotel look bad, when it was not the hotel's fault.
Stayed 2 nights in Sep 2022

10/10 Excellent

Brandon

Stayed 2 nights in Sep 2022

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Slightly Disappointing
Bathroom could have been cleaner. Front desk staff was not friendly. Coffee at the Continental Breakfast was cold and very, very weak on 2 mornings out of the 3 days we had breakfast there. Food served for breakfasts were good.
Stayed 3 nights in Jul 2022

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Stars
Stayed 3 nights in Jun 2022

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Shelby

Travelled with family
I booked last minute because my grandma went into the hospital. I live out of town. Plans changed and i had to stay at the hospital with her. I could not get my money back.
Stayed 1 night in Jun 2022

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in May 2022

10/10 Excellent

LINDA

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good breakfasts, clean rooms, friendly staff. No soap in the room, entry is hard to find.
Stayed 4 nights in May 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Just ok
Our room was a king with sofa type room that did not have walk in shower. Our friends said their's included a walk in. So assuming not all rooms updated? The bedding was clean but gosh pillows were like air! Towels were very thin. Just not same Hampton quality that we were use to.
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY impressed at how clean everything was.
Stayed 1 night in Apr 2022

6/10 Okay

Lori

Travelled with partner
Liked: Staff & service
Nice facility overall, pretty clean. But several complaints since you asked: 1) Clean Washcloth smelled like a bad laundy washing, not fresh and clean :( 2) No bathroom Fan 3) Breakfast items not that great on Denver Omelette day (Tasted like rubber, no flavor Sausage patties were weird and white, tasted very fake, not at all browned. 4) Need to offer a dark coffee, not light roast only
Stayed 3 nights in Apr 2022

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very clean and staff was very helpful
Stayed 1 night in Jan 2022

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

lowell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Freddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great breakfast, quiet location
Stayed 1 night in Oct 2021

10/10 Excellent

SHERLI, MATTHEWS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room - up to date, modern - loved the bathroom, very clean & large vanity and shower. Very nice experience
Stayed 1 night in Oct 2021

8/10 Good

Frank

Business traveller
Liked: Staff & service, amenities
Helpful friendly staff ,property not as crisp,clean as it used to be
Stayed 1 night in Oct 2021

6/10 Okay

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and comfy! Felt like a destination suite!
Stayed 1 night in Sep 2021