Pontaix hotels from HK$518

"Crumbs in the desk around the light when I checked in — icky but still he front desk staff took care of that. Delicious dinner in the restaurant. Unfortunately the swimming pool/spa wasn’t open on a Tuesday — the pool was the main reason I chose this hotel, so that was disappointing. Room was fine, as to be expected. "

"I don’t usually write reviews but I loved everything about this place. From the individually styled rooms to the chair carved out of the stump of an old sycamore tree at the top of a flight of metal steps. Everything has been put together with such thought and care. "

"I have used this accomodation for my travels since 8 years now and 2 times a year. The service level is wors and wors... yesterday one cleark more ore less told me when i said " i dont speak france" that he told in bad eng " when you are in France, then you also must respect and understand our langue"... I think i dont need to say more about that!! And the place are more and more dirty and worned out. Thank for this years, now new place when i passing by and maybee some cleaner and more friendly hotel."

"We had a wonderful stay with Eric & Christine. The property & community were incredible & they were lovely and responsive in all our needs. Our only feedback is that there are minor discrepancies with the VRBO listing that were not an issue to us, but may be to others so we will list them here.The pool is shared by the owners & was closed for our use at 7:30 pm - which was 30 minutes earlier than described in the info binder. This was disappointing, as we were vacationing with kids & had hoped to enjoy the spa after they went to bed. We didn’t bring it up with the owners because the spa apparently was not heated and the evenings were too cool for comfortable use anyway.We were also told upon arrival we had to clean prior to departing or pay a fee. This was not in the VRBO listing and per VRBO rules, you cannot impose fees for cleaning when it is not explicitly stated in the listing. We did clean prior to leaving, but it was obvious they expected us to deep clean during their pre-departure walk through.We enjoyed all the animals, but there were MANY birds and two dogs that were often in our space. There were mouse droppings in some of the drawers and kitchen spaces - the kitchen could use a deep clean. Linens were also not included but they said they comped them for us. This should be noted in the listing.What they told us were interior motion sensors very much appeared to be cameras based on an internet search. Great stay but wanted others to know this! "

"Not what I expected from the website information about the property (including some info from customer reviews which I appreciate are not the direct responsibility or input of the owners), although it turned out to be fine/ok as the base for our family vacation.A few key areas where there were gaps between expectations and reality:1) The main picture of the house on the website is quite misleading as most of what is in that photo is the home of the owners not the part of the building that has been divided off for guests.2) The property is advertised as a 5 bedroom house, but actually 2 of the bedrooms are in a separate annex across a small yard from the main part of the house. 3) A number of the reviews refer to how well equipped and comfortable the house is with top of the range amenities. While there's a large quantity of crockery/cutlery in line with the huge inside dining table that looks more set up for hosting party events than a family dinner, the quality all-round is very ordinary. The kitchen is very small with no proper oven (just a small portable), a hob with just 3 rings, normal utensils, but knives all totally blunt. Cooking for 6-8 adults was a grind.Living area is large, but has hard, uncomfortable seats/sofas for max 6 people. Bedrooms are fine, but bathrooms quite old/tired and one stank of chlorine all week. All ok, but much more basic/rustic than many of the reviews suggested. "

" Very nice room. Comfortable bed. Beautiful grounds and wonderful views. A great place to stay. "