Rio de Janeiro Pontal Beach Hotels

"I've been staying at this hotel since 2022, based on a recommendation. I've lived in the United States for 30 years, and I'm delighted with the place. The route flexibility, security, and especially all the staff are excellent. I always arrive super tired, and the staff are always there to help me! I go to Brazil frequently for work; my job is in aviation. And this last time, a young man named Rodrigo was spectacular!! The hotel was full, with events, and he did everything to accommodate me. And I hope CDesign appreciates this young man!! He has admirable talent. An excellent employee."

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"We loved our stay here! A special shout-out to the staff who were amazing—so friendly, helpful, and always impeccably dressed. The place is also incredibly clean, from the rooms to the rest of the hotel. The location is absolutely perfect. It’s right in front of a big rock ("morro") that splits the beach in two. You can literally walk 10 meters to one side and have calm water for swimming, or go to the other side for great surf. Being so close to the Recreio market is a huge bonus too—it’s super convenient for getting cheap, fresh food and finding good deals on just about anything."

" I booked this surf lodge with high expectations based on what was shown on social media, but unfortunately the reality was quite different. While the beach itself is naturally beautiful, it was extremely crowded during our stay, which made it hard to enjoy and very different from the quiet, pristine setting that was promoted. The surrounding area was also disappointing, with visible dirt and a lack of general upkeep. The common areas of the lodge were another letdown. They felt poorly maintained and below the quality suggested online, which affected the overall experience and sense of comfort. That said, the highlight of our stay was definitely the staff. The front office team was welcoming, attentive, and genuinely kind. Everyone we interacted with was friendly and did their best to help, which we truly appreciated. Overall, the service from the staff deserves recognition, but the property and surroundings did not live up to the expectations created by its online presence. "