Meenachil Poonjar Palace Hotels

"There was no spa. Internet did not work throughout the stay. Drinking water was provided in very limited quantity and we had to buy cans from outside which was cumbersome. At checkout, noone was available to collect keys. Flat is new, location is amazing."

"CLEAN AND COMFORTABALE STAY"

"Very out dateded, ac unit froze up started leaking all over our stuff and then it started throwing ice chunks. We went to the front desk and they offered to switch rooms. We switched rooms and everything was fine other than the bed being rock hard and the bed sheets with a ton of stains. We ended up checking out early and they would not refund us the other night stay. This property is also not kid friendly nothing for kids to do. No up keep to this property very ran down. "

"We absolutely loved our relaxing stay. The pool and the views are spectacular. The staff could not be more helpful. We only wish we could have stayed longer. "

"We booked a luxury double too"

"Lovely and attentive staff but room amenities were substandard for a presumed 5 star hotel . "

"Rooms were clean and well maintained, staffs were extremely helpful. Food was good."

"Great"

"Behaved like a new hotel, tried to over price pre booked room stating peak season. Rushed check out resulting in forgetting a wrist watch. Over priced lunch buffet which is not value for money. With a kid in tow unnecessary rush created for check out, checked in an hour late, hotel key card was disabled leading to room not getting open to speed up check out. Made guest wait to check if room amenities were in working condition, meaning guests were not trusted."